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TownePlace Suites by Marriott Richmond

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Traveller (6)
Room & Suite (56)
Dining (10)
Overview
  • Excellent87%
  • Very good7%
  • Average3%
  • Poor3%
  • Terrible0%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Indoor pool
Non-Smoking Hotel
Kitchenette
Multilingual Staff
2 Star accommodation
All hotel details
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Rooms
Aug. 27Aug. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (28)
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1 - 5 of 27 reviews
Reviewed 4 days ago

I wanted to like this hotel. It is clean and the staff was pretty nice but oh. My. Word. It was so noisy. We stayed there for an event last weekend and it was so noisy from people sitting at the fire pit in front...More

Thank Laura H
Response from Matthew V, General Manager at TownePlace Suites by Marriott RichmondResponded 3 days ago

Laura - Thank you for staying with us, we want you to like us too! Unfortunately, we failed to keep a balance between the amenities we offer such as an outdoor patio with a fire pit and our guests needing to rest. It is our...More

Reviewed 5 days ago

The room was very well appointed. It was quite spacious with a kitchenette,kitchen items, desk area, sofa and very nice bathroom. The room was extremely clean. The hotel is just a year old and it shows. They also have a very nice free breakfast with...More

Thank Donna S
Response from Matthew V, General Manager at TownePlace Suites by Marriott RichmondResponded 3 days ago

Donna S - We appreciate you staying with us while in town on business!! Your feedback of our hotel during your stay is great and we're so pleased you enjoyed your clean room and all the amenities to go with it! We do hope to...More

Reviewed 1 week ago

This is a chain within the Marriott brand, so the location is good, the price is reasonable, it is clean, and the staff is quite nice and well-trained. I did have several disappointing experiences, perhaps because the hotel is new. First, the hot breakfast was...More

Thank Spike314159
Response from Matthew V, General Manager at TownePlace Suites by Marriott RichmondResponded 1 week ago

Dear Valued Guest - We appreciate your feedback and thank you for staying with us! In our breakfast selection we try to offer a selection so there is something for everyone as some have certain diets or restrictions. We appreciate your feedback and will use...More

Reviewed 3 weeks ago via mobile

Nice stay in Richmond KY, at the Towneplace Suites by Marriott. Friendly greeting by staff, very clean room, with new or like new amenities. Plenty of restaurants in the area and a Starbucks with in walking distance. Great stop for business or pleasure, about 30...More

Thank Bloke2012
Response from Matthew V, General Manager at TownePlace Suites by Marriott RichmondResponded 3 weeks ago

Dear Valued Guest - Thank you so much for choosing our hotel while in the Richmond area! It is rewarding to hear that you enjoyed our friendly staff and were able to relax in a clean room full of amenities! We do hope you'll come...More

Reviewed 3 weeks ago

If you've never stayed in a TownePlace suites, you should give them a try. The rooms are large with kitchenettes. Breakfast was very good...better than average for these kinds of hotels. The staff is attentive and friendly. A very good value.More

Thank BLT1991
Response from Matthew V, General Manager at TownePlace Suites by Marriott RichmondResponded 3 weeks ago

Dear Valued Guest - We appreciate you choosing our hotel for your lodging needs! Our hotel does have a lot to offer the guest and it's not just your ordinary hotel, we appreciate you taking notice! Maybe next time you can remember to shop at...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Indoor pool
Details
Price range
US$118 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$118 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (6)
Room & Suite (56)
Dining (10)
Questions & Answers
Ask a question
mark5358
August 28, 2017|
Answer
Response from Susan C |
Hello Mark5358! We would be pleased to host your family reunion next year. I don't have access to your contact information. Please call us at 859-353-4860 to make the arrangements. Susan Capito - General Manager
0
Votes
Montanasky12
August 3, 2017|
Answer
Response from Amy H |
We do not have a hot tub, but we do offer a nice indoor swimming pool, a large fitness room, and free hot breakfast!
0
Votes
Room Tips
"Don’t stay there or at least get one on the opposite side from the fire pit and expressway. The"
83LauraH
2 million years ago
Read review
"Even number rooms might be a bit quieter...they do not face the highway."
BLT1991
2 million years ago
Read review
"Beware of $75 pet cleaning fee"
3LouieM
2 million years ago
Read review
"The highway view is the most private"
patricedwilson
2 million years ago
Read review
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