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Holiday Inn Express & Suites Richmond

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Holiday Inn Express & Suites Richmond
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217 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Louisville, Kentucky
Reviewed 2 weeks ago

The front desk staff was helpful. I got my receipt brought to my room on the morning of my departure; the receipt was slid under my door. I appreciate getting my receipt this way. I had trouble getting the WIFI to work and the front desk staff helped me. After this I discovered some areas in my room where the...

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1Thank Healthywalker
Clarksville, Tennessee
Reviewed 4 weeks ago

We had a great stay here! 'Meek' at the front desk was a pleasure, and made cookies. The others at the desk were awesome, too, we just didn't get their names. Clean rooms. The breakfast was decent, but nothing to write home about. The beds were comfy, and we spent most of our second day in that bed. We didn't...

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1Thank benblackmon
New York
Reviewed 1 January 2017

This hotel is excellent. Great staff and great comfort. The beds are comfortable and the staff is always consistently excellent. My family lives in town and I stayed for over 10 nights this trip. Each day I was greeted as a valued customer and asked over and over if there was anything I needed. I had tons of packages delivered...

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1Thank MidTMike
USA
Reviewed 14 November 2016

We were very pleased with our stay. We have been to this Holiday Inn Express location before as we visit family in the area, and we've always had a good experience. The hotel staff is helpful, friendly, and very welcoming. The hotel is kept updated in decor, and is very clean. CHECK-IN: It was a breeze! We had a reservation,...

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1Thank hollyhayden69
Reviewed 10 November 2016 via mobile

We enjoyed our stay at this Holiday Inn Express, it was clean and well maintained. Their is a Starbucks close enough to walk to that has much better coffee. I had trouble connecting to their wifi, however I was able to use their business room computer and it worked great.

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Thank AbstractGarden
Canton, Michigan
Reviewed 29 October 2016 via mobile

Hotel was newly carpeted and freshly painted. Room was clean. Had a Kuerig in the room. Better quality tissue would have been nice. Multiple eating choices close by. Offered military discount. Breakfast was normal hotel fare. Tables in breakfast eating area needed to be wiped. Seemed like no one monitored that aspect.

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Thank arly2013
Westfield, Indiana
Reviewed 24 October 2016

The rooms are fairly clean. Very small. The parking lot is dangerous when busy as there is not enough room to get in and out and around others. They also need more than one person working the front desk. Breakfast was average.

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Thank Mary M
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear Mary, Thank you for your review. We are sorry that you found the parking lot to be dangerous. The size of each parking spot is what a typical spot would be, however we will look into this concern. Thank you for staying with us. Sincerely,

Reviewed 7 October 2016

nice big clean room, great bed,great place to relax. a little noisy do to the bar in the motel, but the ac drowns out the noise.staff were very friendly and seemed to care about your needs i would stay here again when i'm near

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Thank Larry S
North Bay, Canada
Reviewed 7 October 2016 via mobile

Decide to stop driving around 230am for a little rest and because my wife is a holiday inn member she picked this hotel... It took us about 15 minutes to check in as the front desk guy already closed the day before out and was having issues checking us in for the proper check out in 9 hours...that worked out...

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Thank lawnbarber
Sima M, Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear lawnbarber, Thank you for your review. We are glad you liked the size of your room however do apologize if the layout was not conducive to your needs. We try to make many of our rooms accessible for all people and sometimes have to layout the room keeping that in mind. I apologize for the delay in checking you...

Muscle Shoals, Alabama
Reviewed 13 September 2016

Family trip to see Noah's Arc. Would give this hotel 5 stars but there was an issue. We were traveling from the Arc in Williamstown to Richwood to see the Creation Museum. Accidentally made reservations with the Holiday Inn Express in Richmond Ky instead of Richwood Ky. It was after 6pm. Once we realized it, we called hotel back and...

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Thank mstanley2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Richmond, KY. If you're looking for a place where friendly people and smiling faces are the hallmark of a city, where the blend of historic places, modern conveniences and Southern hospitality are vibrant, we welcome you to look no further and stay with us. Located off I-75 at exit 87, with 81 spacious rooms, a free 'hot' deluxe breakfat bar, wireless Internet and an indoor pool. With just a short drive to downtown enjoy the scenery of historic buildings, shopping, and dining. At Lake Reba Recreational Complex, you will find, a beautiful fishing lake, walking and running trails, playgrounds, Gibson Bay Gold Course, Adventure Falls Miniature Golf and Paradise Cove Pool. Visit Hummel Planetarium on EKU's campus for a trip to outer space! If you decide to drive around you will see places such as Ft. Boonesborough State Park, White Hall Historic Site, Valley View Ferry, and the American and Civil War Battlefield sites. At Bybee Pottery, located on HWY 52E, among the southern hills of Madison County, you can still watch pottery being made, this tradition has been going on there for 200 years. Our new Richmond Center, located across the street has stores such as, Belk, JC Penny, Hastings Entertainment, Logan's Steakhouse, Culvers, Cinemark Movies. Acres of Land Winery has delicious dining and remarkable home grown wine. Galaxy Bowling and Champions Sports bar is fun for the whole family. ... more   less 

Additional Information about Holiday Inn Express & Suites Richmond

Address: 1990 Colby Taylor Drive, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: $155 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Richmond 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Richmond
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The parking is tight. At parking spaces on the ends of the parking area the room allows easier loading and unloading of bags.”
 of 5 bubbles Healthywalker, 7 Feb 2017 | Read review
“Room 105 was nice, spacious and clean. It was also wheelchair accessible.”
 of 5 bubbles mstanley2016, 13 Sep 2016 | Read review
“All are good”
 of 5 bubbles Donbrown2, 29 Jul 2016 | Read review
“Pet friendly, clean, beautiful and awesome staff!!!!”
 of 5 bubbles SimbaFamily, 30 Jan 2016 | Read review
“Ground floor room on the back hallway was extremely quiet.”
 of 5 bubbles Tybee2, 24 Jun 2015 | Read review
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