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Holiday Inn Express & Suites Richmond

240 reviews
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Traveller (17)
Room & Suite (9)
Dining (2)
Overview
  • Excellent69%
  • Very good24%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(10 reviews)
“front desk”(39 reviews)
“great hotel”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Richmond
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (240)Write a Review
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Show reviews that mention
All reviewscinnamon rollsfront deskgreat hotelpopcorn machineking suiteroom was super cleanstayed here for one nightwould stay here againbed and pillowsgreat staybreakfast buffetstaff was very friendlyindoor poolroom was largehotel roomgreat breakfastoff the highway
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1 - 5 of 239 reviews
Reviewed 3 weeks ago via mobile

Very nice greeting from the young man at the desk! Clean, great breakfast, popcorn and coffee at night! I always try to pick an easy on and off hotel, this was so simple. I also like a spot where there are restaurants nearby, this one...More

Thank 302maym
Hotel's Favourite
Reviewed 16 October 2017 via mobile

My husband, my daughter and I stayed at Holiday Inn Express Hotel and Suites in Richmond overnight during our daughters softball tournament. Traveling to the area we were unsure where to stay. The hotel itself was clean, the staff very helpful as well as friendly...More

Thank Sungurl74
Response from Sima M, General Manager at Holiday Inn Express & Suites RichmondResponded 20 October 2017

Dear Sungurl74, Thank you for the kind review. We are glad you were able to relax while traveling to our area for your daughter's tournament. Glad to hear the pancake machine was a hit. Kids of all ages enjoy it :) We hope the tournament...More

Reviewed 18 December 2017 via mobile

On our way home from Michigan to Florida. Made this trip several times and haven’t stayed in Richmond before. This HIE is right up there with the best of them. The front desk clerk (wish I remembered his name) was very nice. Asked if we’d...More

Thank MisterRN
Reviewed 16 December 2017 via mobile

Had some bad experiences lately, but this is very clean and what I expect of holiday inn. Quick check in and friendly staff. Pool is always a bonus for us. Community has shopping and eateries next door and across the street.

Thank Pam H
Reviewed 5 December 2017

We drover to Orlando from Northern Ohio and this was a nice hotel to stop for the night. First off the exit was nice and it felt like the hotel was in a safe area. The hotel room itself was really clean. Cleaner then most...More

Thank Luke W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$126 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (17)
Room & Suite (9)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Linda T
29 January 2018|
Answer
Response from Pam H | Reviewed this property |
The room we had did not. Unusual for HIE
0
Votes
Soozie E
20 January 2018|
AnswerShow all 2 answers
Response from flnine300 | Reviewed this property |
No pets are allowed.
1
Vote
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12
Room Tips
"We stayed on the first floor but I have no complaints...it was nice and quiet and we all slept well."
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"upstairs on east side"
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"The parking is tight. At parking spaces on the ends of the parking area the room allows easier loading and..."
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"Room 105 was nice, spacious and clean. It was also wheelchair accessible."
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