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BEST WESTERN Richmond Hotel

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350 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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London, Canada
Reviewed 1 week ago via mobile

We have been going to Richmond Kentucky for the last 14 years as our golfing trip. We have stayed at the Best Western for 12 of those years. The hotel is always clean, staff is always very pleasant and helpful and rooms are always prepared on time. The breakfast offered in the morning is a perfect way to start the...

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Helpful?
Thank Slasher40
Best-Western R, Front Desk Staff at BEST WESTERN Richmond Hotel, responded to this review

Thank you for your very nice review! These reviews help us to serve our guests in the best ways possible. We appreciate your time doing the review and your business with our hotel. We are looking forward to serving you in the future.

Toledo, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 17 December 2016

Every December since 1983 we drive from Toledo Ohio to Hilton Head SC, a 12 hours drive. We break the long drive somewhere along the route. This time we chose this West Western hotel which is in Richmond south of Lexington KY, just some 200 yards off the I-75. For the reasonable price of $47 we received a large well...

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1Thank Yuval_Zaliouk
About Hotel's Favourite Review
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Yuval, Thank you so much for your excellent review. We appreciate you taking the time to give such a detailed account of your stay. We couldn't ask for better. We would love to become your regular stop on your way to Hilton Head and on your way back to Toledo. Each time you will find the same great rooms, breakfast...

Racine
Reviewed 1 week ago

What you expect and hope for in a one night stay on to your destination. Nothing fancy, just clean and comfortable. Seasonal rates were up in March, AARP $112 for King bed. We left early in the morning and were not hungry but the included breakfast looked good.

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Thank panielsen
Best-Western R, Front Desk Staff at BEST WESTERN Richmond Hotel, responded to this review

Thank you for your review! Your feedback gives us information needed to keep our guests happy. We hope that you will stay with again in the future.

Sarnia, Canada
Reviewed 2 weeks ago via mobile

My husband and I had a great sleep! Bed and pillows were both comfy. Room was clean and hot breakfast in a.m. was same hot breakfast as other hotels we stayed in. Lots of stores and restaurants to visit in this area. Would definitely stay here again.

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Thank 320Patrick601
Best-Western R, Front Desk Staff at BEST WESTERN Richmond Hotel, responded to this review

Thank you for your review! Your feedback gives us information needed to keep our guests happy. We hope that you will stay with again in the future.

Myrtle Beach, South Carolina
Reviewed 2 weeks ago

We ended up here because everything was sold out and they had a last minute cancellation. We usually stay at a holiday inn express or one of the choice hotels. I haven't stayed at a best western in years. We were pleasantly surprised. The hotel was clean even the bathroom. beds were comfortable. They served a hot breakfast scrambled eggs,...

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Thank 8weeksormore
Best-Western R, Front Desk Staff at BEST WESTERN Richmond Hotel, responded to this review

Thank you for your review! Your feedback gives us information needed to keep our guests happy. We hope that you will stay with again in the future.

Kincardine, Canada
Reviewed 2 weeks ago

This hotel needs refurbishing. Very old and worn. Rooms are run down. Bathroom is super small. Really only room for one person at a time. Great location off I-75. Staff is vey friendly, courteous, and helpful. Good breakfast buffet - they served, which we liked.

Review collected in partnership with Best Western
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Thank Lori S
North East Kingdom, Vermont
Reviewed 2 weeks ago

One of the things that can make a place great is the staff. This hotel has outstanding people. Our room was not ready when we arrived because of their being short of cleaning staff. The desk clerk set us up in the lobby lounge with drinks and snacks as well as adjusting the TV to a channel I wanted to...

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Thank Vermontsun
Sebastian, Florida
Reviewed 3 weeks ago

Quiet and clean room right off I-75. Carpeting is old and tore by bathroom entrance but again clean. Bathtub stopper did not work to take a relaxing bath. Since we departed 430am we weren't able to have breakfast. Checkin staff friendly and accommodating. Beautiful swimming pool. We will stay there again when in the area.

Review collected in partnership with Best Western
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Thank D8612TSailorjoe
Kokomo, Indiana
Reviewed 3 weeks ago

veery friendly staff and very helpful on suggesting places to dine. everything was in good shape and the outside was very clean the breakfast was very hot and the waitress was very friendly . she had the dinning room spotless and was helpful on refilling the items on the bar

Review collected in partnership with Best Western
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Thank kokomo2016
Defiance, Ohio
Reviewed 3 weeks ago

Usually stay at Best Western when we can and not disappointed this time. Staff were very pleasant at check-in and check-out. Room had been freshly painted and was quite spacious. Housekeeping was a little lax on their vaccuming as their was an accumulation of dust and such in the corner behind chair and lamp (brought to their attention at check-out)...

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Thank PJHOAG

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: $113 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
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6 months ago
Danville, Kentucky
Berea, Kentucky
over a year ago
Nerja, Spain
10 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in the back. The night we were there was a rap party and the front was very loud.”
8weeksormore, 6 Apr 2017 | Read review
“We stayed on first floor, with a king bed.”
335bc, 13 Mar 2017 | Read review
“Downstairs is best”
Buckeye1966, 13 Feb 2017 | Read review
“2nd floor overlooking the courtyard gave us queen beds and a very quiet room.”
niecyboo, 7 Jan 2017 | Read review
“Our two rooms were in the back of the large property and very quiet.”
Yuval_Zaliouk, 17 Dec 2016 | Read review
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