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BEST WESTERN Richmond Hotel

Booking.comUS$85*
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08/05/2017 09/05/2017
1 room 2 adults 0 children
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353 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Richmond Hotel
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Showing 353: English reviews
Kokomo, Indiana
Reviewed 4 weeks ago

veery friendly staff and very helpful on suggesting places to dine. everything was in good shape and the outside was very clean the breakfast was very hot and the waitress was very friendly . she had the dinning room spotless and was helpful on refilling the items on the bar

Review collected in partnership with Best Western
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Helpful?
Thank kokomo2016
Defiance, Ohio
Reviewed 4 weeks ago

Usually stay at Best Western when we can and not disappointed this time. Staff were very pleasant at check-in and check-out. Room had been freshly painted and was quite spacious. Housekeeping was a little lax on their vaccuming as their was an accumulation of dust and such in the corner behind chair and lamp (brought to their attention at check-out)...

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Helpful?
Thank PJHOAG
Reviewed 4 weeks ago

Somehow, at this point in time, this hotel is rated the #2 hotel in Richmond, KY. I want to clarify that this hotel is in no way the second best choice of where you should stay when in Richmond. Let's make that very clear. It's definitely very old, dated and could use a LOT of updating. My mother stayed here...

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Helpful?
1Thank Devin L
Rochester Hills, MI
Reviewed 4 weeks ago

We discovered this motel as a place to stop half way on our drive to Atlanta. It is right off I-75 in an area with many restaurants, gas stations and other amenities. The staff is very pleasant and the facility quite nice. No elevator, however. Rooms are large and well furnished. Breakfast is great - served from steam tables. Plenty...

Review collected in partnership with Best Western
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Helpful?
Thank Tenormary
London, Canada
Reviewed 19 March 2017

We have stayed here a couple of times and enjoyed the service and the room quality each time. Location is close to many good places to eat. The breakfast just off the lobby is way above the typical continental ones you get from other hotels. We will definitely make it back there again.

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Helpful?
Thank Dave E
Unicoi, United States
Reviewed 19 March 2017

Would recommend this hotel to anyone staying in the Richmond Area. The staff is amazing, food is great and pool/ hot tub are clean and well maintained.the experience has always pleasurable. When the coke machines were out of bottled water we pleasantly were provided with complimentary bottles.

Review collected in partnership with Best Western
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Thank mariahP2926EQ
South Houston, Texas
Reviewed 19 March 2017

find another place, poor service and quality, obvious management has no clue to his problems, hotel is not secure, entrance is never locked in entrance B, never fixed it; rooms have shower curtains that smell sour; water leak under wall into my room; smokers stand outside right at entrance and also just inside entrance, very poor control. fins another hotel....

Review collected in partnership with Best Western
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Thank Herbert R
Campbellsville, Kentucky
Reviewed 18 March 2017

The rooms were musky and the floors were dirty. Found hair in the bed. The service was great and they immediately placed me in another room. The breakfast was fantastic. I would stay here again if the rooms were cleaner.

Review collected in partnership with Best Western
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Thank tiffmR6688AX
Ontario (Canada)
Reviewed 16 March 2017

Stayed here for one night on our way through. The staff were friendly, the room comfy and the breakfast was better than the usual serve yourself option. Hot items were served cafeteria style and the server came around to refill coffee. The pool looked nice but we did not go in. Very convenient right off I-75. The tub in our...

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Helpful?
Thank win54
Best W, General Manager at BEST WESTERN Richmond Hotel, responded to this review

We appreciated your business and looking forward to see you again. Peter Shah General Manager

Orlando, Florida
Reviewed 16 March 2017

Enjoy staying here on our trips south. Great rooms and breakfast bar. Very friendly people. They have an indoor pool and fitness room. Sleep well usually is a quiet room even with lots of other people around.

Review collected in partnership with Best Western
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Helpful?
Thank dcprimeau
Best W, General Manager at BEST WESTERN Richmond Hotel, responded to this review

Thank you for your business and looking forward to see you again. Peter Shah General Manager

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: $114 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
7 questions
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6 months ago
Danville, Kentucky
Berea, Kentucky
over a year ago
Nerja, Spain
11 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 125 on first floor which is close to ice, exit door but not so close that you hear people coming and going.”
KSIG1971, 24 Apr 2017 | Read review
“Try to get a room in the back. The night we were there was a rap party and the front was very loud.”
8weeksormore, 6 Apr 2017 | Read review
“We stayed on first floor, with a king bed.”
335bc, 13 Mar 2017 | Read review
“Downstairs is best”
Buckeye1966, 13 Feb 2017 | Read review
“2nd floor overlooking the courtyard gave us queen beds and a very quiet room.”
niecyboo, 7 Jan 2017 | Read review
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US$85* /night
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Prices are for 1 room, 2 adults
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