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BEST WESTERN Richmond Hotel

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353 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Blackey, KY
Reviewed 5 February 2017

Chose this hotel after booking my daughters wedding reception here. The staff was pleasant and accommodating to all our needs. Had last minute changes and they were more than helpful. This hotel is a very good value. It is close off Exit 87 on Interstate 75. Several eateries nearby. Close to Eastern Kentucky University. Overall they made our experience one...

Review collected in partnership with Best Western
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Helpful?
1Thank UKisn1
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, We were glad to be the host hotel for your daughter's wedding reception and to provide you with accommodations. We are happy that we were able to meet your needs to your satisfaction. Here at Best Western Richmond Hotel, our guests needs always come first. A wedding reception is indeed an event that will always be in...

Ontario, Canada
Reviewed 5 February 2017

We stopped in to this BW which was very accessible on the I-75. The staff was very pleasant on check in, great night sleep, quiet, and breakfast was ready on time so we could hit the road. Would certainly recommend this BW to anyone.

Review collected in partnership with Best Western
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Helpful?
1Thank KellyPJL
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, Thank you for your perfect rating. Your feedback is very important to us! With our convenient location we get a lot of travelers heading to and from Florida. We would love to be your "go to" stopping point along your route. Come back and see us again!

Nashville, Tennessee
Reviewed 4 February 2017

I was thankful they met my request of dates. I would like for them to be more professional and the rooms more clean and updated. Other than that, I enjoyed my stay and the breakfast was a plus! It started my day off right!

Review collected in partnership with Best Western
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Helpful?
Thank bekah116
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you choosing our hotel during your business trip! Thank you for leaving feedback about your stay as well, we know how important breakfast is to our guests and we are pleased that it helped you get your day going! In regards go the professionalism and cleanliness, these are also huge areas for us and...

Reviewed 29 January 2017 via mobile

No need to pay extra @ other hotels. The room was clean and the breakfast was fantastic. The woman who runs the kitchen even made our plates for us. So sweet! Highly recommend! Will definitely stay again.

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Helpful?
1Thank Hillary L
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Hillary, Thank you for taking the time to leave us such great comments. We are pleased that you enjoyed your stay with us! Our full hot breakfast buffet is the best! We look forward to seeing you again in the future. For help booking your next stay, give us a call!

Mishawaka
Reviewed 26 January 2017

Stopped here on the way to Florida. The room was in very good condition, neat, clean, and well cared for. The bed was very comfortable and we had a good nights sleep. The Breakfast area was one of the NICEST BEST WESTERN breakfast areas we have seen in our travels all over the Midwest. The area had a very large...

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Helpful?
1Thank Keith Y
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Keith, Thank you for your wonderful comments! We are glad that you enjoyed your stay with us and our full hot breakfast buffet. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to seeing you next time you head our way! If I...

Louisville, Kentucky
Reviewed 25 January 2017

My room was upstairs. If there was an elevator I could not find it. The stair areas and hallway areas were hot. The commode in the bathroom was a small commode. Once settled in my room the evening went okay. The WIFI was okay. The next morning the WIFI did not work. I asked about the WIFI at the desk....

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Helpful?
1Thank Healthywalker
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - Thank you for staying with us and leaving us feedback regarding your stay. First off, I want to apologize as it appears that we failed you as our guest and for that I am sorry. We are an older property, recently renovated, but older building so we do not have an elevator. WiFi is very important...

Fort Myers, Florida
Reviewed 23 January 2017

Best western is always my first choice, and with the southern hospitality from this location says it all. Will definitely stay here again on our return home. Easy to get to right off the expressway. Highly recommended

Review collected in partnership with Best Western
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1Thank 257carriek
Matthew V, General Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you choosing Best Western when you travel and it is great to hear that you found our property to meet those expectations you look for when staying with our brand! In addition, as the GM, there is no greater feedback than to hear that you will be coming back to stay with us!! Thank...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 15 January 2017

Travelling down i75 going south, tired and in need of sleep. Always stay at best western hotels, and found this one right off the highway. Convenient, clean, and friendly. Had a tire problem in the morning and front desk was very helpful. Problem solved!

Review collected in partnership with Best Western
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1Thank A TripAdvisor Member
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Snowbirds, Thank you for your perfect rating! We are glad that we were able to help you in your time of need! Hope to see you again on your return trip heading north! We love our Snowbirds!

Burlington, Wisconsin
Reviewed 11 January 2017

On a return trip from Florida my wife and I ran into a snow storm near Richmond KY. We were not in a hurry so rather than fight the storm we pulled off at an exit and went to the first hotel. It was the Best Western, Richmond. Turns out it was a lucky find. Nice people, clean rooms, great...

Review collected in partnership with Best Western
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Helpful?
1Thank David A. C
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear David, Thank you for your positive review! We are glad that you were able to find a safe harbor with us here at Best Western Richmond Hotel during your travels. We would be glad to have you stay with us again in the future!

Altamonte Springs, Florida
Reviewed 7 January 2017

We chose this hotel because it was right off I-75 and it was about Midnight and we were halfway through a long road trip. It was cheap and we were just looking for a place to sleep that was hopefully clean. The first thing I noticed when we walked into the room is it felt, smelled and looked very clean....

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Helpful?
1Thank niecyboo
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, Thank you for your perfect rating and detailed review! Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. I'm glad that you found our location convenient. It brings me a lot of pride and joy to hear that you're an avid...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: $114 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
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6 months ago
Danville, Kentucky
Berea, Kentucky
over a year ago
Nerja, Spain
11 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 125 on first floor which is close to ice, exit door but not so close that you hear people coming and going.”
KSIG1971, 24 Apr 2017 | Read review
“Try to get a room in the back. The night we were there was a rap party and the front was very loud.”
8weeksormore, 6 Apr 2017 | Read review
“We stayed on first floor, with a king bed.”
335bc, 13 Mar 2017 | Read review
“Downstairs is best”
Buckeye1966, 13 Feb 2017 | Read review
“2nd floor overlooking the courtyard gave us queen beds and a very quiet room.”
niecyboo, 7 Jan 2017 | Read review
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