Holiday Inn Express & Suites Shelbyville, an IHG hotel
Holiday Inn Express & Suites Shelbyville, an IHG hotel
110 Club House Drive, Shelbyville, KY 40065
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Avg. C$143 /night, 3/15 - 3/16
C$259
per night
C$197
per night
C$135
per night
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About
#2 of 5 hotels in Shelbyville
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Welcome to Our Hotel's Guests in Shelbyville, KYKnown as the "American Saddlebred Capital of the World," our charming small town has something for everyone visiting the northern Kentucky area. Our hotel boasts a central location close to Frankfort, Louisville and Lexington, making it an excellent choice for business and leisure guests.Host your next company meeting in Shelbyville, KY. The hotel's friendly staff is happy to set up the boardroom for seminars, and if you need internet access to help you prepare for or during the event, we offer complimentary wireless HSIA throughout the hotel. For those traveling to meet with clients and coworkers on site, we're also close to Martinrea, Johnson Controls and the Jewish Hospital Shelbyville.Because we're situated adjacent to the majestic Weissinger Hills Golf Course, don't forget to pack your golf clubs.
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Property amenities
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
Getting there
Louisville Muhammad Ali International Airport
45.7 km•
See all flights
Blue Grass Airport
55.8 km•
See all flights
Rental Cars
67 Restaurants
within 10 kilometers
Reviews
Traveller rating
- 61
- 45
- 31
- 21
- 13
Time of year
Traveller type
Language
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Detailed Reviews
Hotel does not take cash. Light bulbs in bathroom were out.The kleenex box was empty. Shower water handle was
stripped had to use a lot of muscle to turn on. This is a relatively new property,kind of surprised. The staff were all nice and kind ; However torn jeans and
Summer tops with bare shoulders
are just not quite appropriate for the front desk..need a little polish
Here.
stripped had to use a lot of muscle to turn on. This is a relatively new property,kind of surprised. The staff were all nice and kind ; However torn jeans and
Summer tops with bare shoulders
are just not quite appropriate for the front desk..need a little polish
Here.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here twice over the past week as part of a road trip - coming and going. Rooms were on the third floor each time.
The stays were rather inconsistent - the first time the desk staff wasn’t super helpful; they were having what seemed like a long conversation whilst multiple guests waited in person. The second time, Bubba was terrific - efficient and friendly.
Our room the first time was spacious and clean, albeit a bit older (especially the bathroom). The second time the room wasn’t as nice - we had issues with the TV, furnishings were more sparse and one of the light bulbs flickered.
The location is great - right off the highway, and multiple gas stations and dining options.
The stays were rather inconsistent - the first time the desk staff wasn’t super helpful; they were having what seemed like a long conversation whilst multiple guests waited in person. The second time, Bubba was terrific - efficient and friendly.
Our room the first time was spacious and clean, albeit a bit older (especially the bathroom). The second time the room wasn’t as nice - we had issues with the TV, furnishings were more sparse and one of the light bulbs flickered.
The location is great - right off the highway, and multiple gas stations and dining options.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Convenient right by I-64, but did not hear road noise. Room smelled a little musty when we first walked in, but didn't notice it after we were settled in. Bed was comfortable. Breakfast wasn't the usual quality of a Holiday Inn Express. The scrambled eggs were overcooked. The only milk was a jug of whole milk in the refrigerator. They did have boiled eggs as an option in the fridge. They had a pancake machine but we didn't try to use it.
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Date of stay: July 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
I stayed at this hotel on my way to a band camp in Tennessee. It was a pleasant stay with everything the way I have come to expect in an IHG hotel: front desk staff was friendly; lobby and room were clean; breakfast was very good.. This hotel is close to the Interstate yet quiet inside. While there aren't any restaurants within walking distance there seems to be a trolley that comes around that will take you to a couple local attractions. I'll be doing the same trip again next year and am certain I'll stay at this hotel again.
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Patel, General Manager at Holiday Inn Express & Suites Shelbyville, an IHG hotel
Responded Jun 28, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHELBYVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 5026470109 or sphotel1993@gmail.com. Sincerely, Zachary AGM 5026470109 sphotel1993@gmail.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We called our reservation for two connecting rooms the first week of September and was told they were available so I paid for rooms. At 3pm Holiday Inn Express & Suites Shelbyville check in middle of October I was told the rooms were not available that they were rented out. The staff didn’t care that we needed these rooms. I would not recommend this motel due to bad management.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â There are other motels in the area that will do what they say and will honor your reservation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
right off the interstate. great front desk staff, clean spacious rooms and good hot breakfast especially the cinnamon rolls! I felt safe staying here that the hotel staff wore masks and hand sanitizers are available. will come back!
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Date of stay: March 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Patel, General Manager at Holiday Inn Express & Suites Shelbyville, an IHG hotel
Responded Sep 9, 2021
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHELBYVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear you enjoyed your stay us and found everything to your liking. We hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked in on Friday at 3 pm. Told pool was closed and no idea if or when the state inspectors would come. Realized within 30 minutes that we had no hot water. Went down to front desk and was told it was because there were a lot of guests taking showers. Had to take a cold shower before heading out. Returned later that evening to see a sign on front door of hotel saying hot water pump wasn’t working and waiting for a plumber. By next morning and 3 pm when we left for a wedding, still no hot water. Front desk said we can request a discount on our rate and it would be passed onto manager. When we returned after 11 pm, it was fixed. Checking out on Sunday the front desk said we would receive a call or email by Monday about their discount offer. It is now Tuesday night and haven’t heard a word. We are Ihg platinum members. And we will never stay at this hotel again.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Express & Suites Shelbyville, an IHG hotel
Responded Jun 20, 2023
Hi patricadenstaedt, Thank you for your stay at the Holiday Inn Express & Suites Shelbyville and for taking the time to leave us feedback. We appreciate you doing business with IHG Hotels and Resorts as your travel partner. We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about your comments. I also sent a private message to obtain more details about your stay. Your business with IHG Hotels and Resorts is appreciated. I hope you stay with us again! Sincerely, Rosh D. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Made reservations for 3 room for 3 days. About a month before check in date, I cancelled one of the rooms. At checkout, I was charged totally different prices than the original reservation was for. I questioned it and the Assistant Manager agreed it was incorrect and assured me it would be corrected. After multiple phone conversations with the Assistant Manager, no correction was issued. I deducted the over payment from my CC payment and put in a dispute. That Holiday Inn had my signature on the checkout sheet so the dispute was resolved in their favor. The Assistant Manager should be ashamed at her customer service and embarrased at her lack of authority to resovle a problem.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Patel, General Manager at Holiday Inn Express & Suites Shelbyville, an IHG hotel
Responded Jul 8, 2022
Dear Guest, We thank you for sharing your experience with us, in hopes to help improve our guest experience. We take feedback very seriously and we will use your comments to better coach our whole team to ensure this sort of miscommunication does not repeat it self. Once again thank you for choosing to stay at the Holiday Inn Express & Suites in Shelbyville, KY.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First hotel stay since the Pandemic started - We felt very safe and the staff was very accommodating. Breakfast was "served to you" and we still good - eat in your room is best advice. I would recommend this hotel if you are in the area!
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Patel, General Manager at Holiday Inn Express & Suites Shelbyville, an IHG hotel
Responded Sep 9, 2021
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHELBYVILLE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to hear you enjoyed your stay us and found everything to your liking. We hope that you will give us the opportunity to serve you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here only one night, and this hotel met most of my expectations. I try to stay at HI Express hotels often, as they are among my favorites. My room was very clean and comfortable, as I've come to expect. The one hotel employee with whom I interacted with was friendly, helpful and professional, but her appearance was a little unnerving! I don't mind a few small tatoos, but thought this young lady took it to a bit of an extreme level for someone regularly interacting with the public. Because of the Covid concerns, there was no breakfast at the hotel in the morning. This was disappointing, but understandable under the circumstances. Instead, they offered what they called a "grab and go", which was a paper bag filled with unknown cold breakfast snack(s). Pertaining to the "grab and go", I felt the emphasis was on the "GO". Their normal breakfast area was shut down and unlighted, with not even coffee available. As I said, understandable, but disappointing. My only real complaint about this hotel is that it is NOISY, especially (I assume), if your room is on the I-74 side of the building! The hotel is right beside the exit ramp off the interstate, and I had a very hard time getting to sleep. If you stay at this hotel, I recommend that you INSIST on a room on the back side of the building. It should be at least somewhat quieter. And if you're an especially light sleeper, you should probably consider a different hotel.
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Date of stay: June 2020
Rooms
Location
Service
Room Tip:Â Ask for a room on the back side, away from the Interstate highway.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Patel, General Manager at Holiday Inn Express & Suites Shelbyville, an IHG hotel
Responded Jul 28, 2020
Dear Guest, Thank you for choosing Holiday Inn Express in Shelbyville, KY. We appreciate your loyalty with IHG and we hope everything was to your liking. We do apologize for any inconveniences that you may have faced while you were here. As far as our breakfast goes, we have transitioned into a hot breakfast and we would love for you to come back and check it out. Our coffee station should be always at the lobby, I apologize for that inconvenience. Let us know if there is anything else we can help you with. Stay Safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Still have not gotten a response on this.
We are currently under renovation so our parking lot is partially blocked off but there is still plenty of room for your car and trailer. We are located in a well lit, friendly area just off Interstate 64.
"There are other motels in the area that will do what they say and will honor your reservation. "Read full review
"For pete's sake, don't stay on the first floor...very noisy and "bugs" from the eating area."Read full review
"Extra few dollars for a "suite" added lots of extra space to stretch out."Read full review
PRICE RANGE
C$150 - C$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites shelbyville, holiday inn shelbyville, shelbyville holiday inn
LOCATION
United StatesKentuckyShelbyville
NUMBER OF ROOMS
81
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express & Suites Shelbyville, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Nearby attractions include Gallrein Farms (7.3 km), Talon Winery Tasting Room (4.9 km), and Wakefield-Scearce Galleries (3.3 km).
What are some of the property amenities at Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Conveniently located restaurants include Cattleman's Roadhouse, Bell House Restaurant, and Claudia Sanders Dinner House.
Are there opportunities to exercise at Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Shelbyville, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Shelbyville, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Holiday Inn Express & Suites Shelbyville, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.