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Holiday Inn Express Hotel & Suites Shelbyville

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Holiday Inn Express Hotel & Suites Shelbyville
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Shelbyville
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Showing 107: English reviews
Columbus, Ohio
Reviewed 16 September 2014

From the first minute of checking into the hotel they didn't have me in the correct room, once I got to the room the key didn't work, after an hour I was finally in the room at that time the lamp was broken, I called the front desk to ask to speak to the manager they stated he wasn't available....

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1Thank Jamison C
Galena, Illinois
Reviewed 27 August 2014

This hotel was very comfortable for the one night we stayed there. We were traveling to South Carolina and this was a good stopping point. The breakfast was very good in the morning and very tastey. The grandkids also enjoyed the pool. We would stop here again.

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Thank grandpa52
La Grange, Kentucky
Reviewed 2 August 2014

I love Holiday Inn Express but this one is just average. The location is just off the interstate which is the usual. The breakfast area was small and over-crowded. The room was warm when i arrived and never really seemed to be cool enough - but it could have been that my room had two southwest facing windows that took...

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Helpful?
Thank ArtTurner
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Dear ArtTurner, Thank you for staying with us and writing our property a review. I am pleased that our location was convenient for your needs and the level of service received from our staff met your expectations. I regret however if your experience during breakfast and room condition was sub par. These points shall definitely be addressed to consider for...

Reviewed 26 July 2014

We had a little problem in our room... the person at the front desk (Asst manger? she should be) was very helpful and moved us to a suite. There is an outdoor pool and a continental breakfast. Including a pancake maker! The hotel is pet friendly ( a beautiful Newfoundland dog was visiting when we where there!) It is a...

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Thank Paddy K
St. Petersburg, Florida
Reviewed 23 July 2014

Stayed here on a family trip to Shelbyville. Room as suitable with no frills but no complaints. Clean, well maintained, and comfortable... all you can ask for in an overnight stay at a decent price. Bed was suitable as well as pillows and sheets. Nothing outstanding as it is a typical Holiday Inn Express. Didn't try the breakfast as I...

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Helpful?
Thank rbrown9681
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Dear rbrown9681, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs....

Fincastle, Virginia
Reviewed 19 July 2014

Super friendly staff!! Everything was clean, quiet and comfortable! Breakfast was good and choices were sufficient. Something that makes this property even better is they are biker friendly! I was able to park my motorcycle under the cover and near the entrance, this makes things so much easier not having to take everything off and carry to room so it...

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Thank Bill P
Chicago, Illinois
Reviewed 19 July 2014

Right off the highway in lovely Shelbyville, the Holiday Inn Express is clean and comfortable with all the expected amenities, including a comp breakfast with actual food (as opposed to the pre-packaged Otis Spunkmeyer lard muffins and brick-hard bagels that many chains masquerade as "breakfast"). But what really sets this hotel apart from the others is the outstanding customer service...

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Thank William A
San Francisco, California
Reviewed 1 July 2014

This hotel has mastered some details that are often overlooked in other hotel chains. Very CLEAN! Our king room also had variety firmness pillows without asking and best of all, complete with bright LED reading lights as well as the usual side lights. Our reading and tv (LG - flat screen) time was ideally suited for comfort. While this hotel...

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1Thank accuracy_counts
Fayetteville, North Carolina
Reviewed 22 June 2014

The Holiday Inn Express was clean and the employees were very nice and helpful. The rooms were well appointed and it is convientently located just off the interstate. I would definately stay here again if I am in the area.

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Thank Patrick R
HIxsSV, Director of Sales at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Thank you for leaving us a review and complimenting the staff. Our goal is complete customer satisfaction and knowing you had a good overall experience means we have succeeded in reaching our goals. If you’re ever travelling through our area again, we welcome you to stay in our hotel. Thank you, from the staff at The Holiday Inn Express and...

Wheaton, Illinois, United States
Reviewed 21 June 2014

On our road trip to the Southeast from Chicago, we made stops at this facility going down and returning (we were that satisfied the first time). We were most impressed with Bethany at the front desk, but the rooms were spacious and clean and there is good walking possibilities nearby. Our only complaint was that the wifi connection was complicated...

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Helpful?
Thank PaulE636
HIxsSV, Director of Sales at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

We appreciate you taking time to leave us a review. It is our pleasure to ensure you have a great stay at our hotel. Thank you for acknowledging the great job Bethany has done. We strive to make each guest feel welcome and comfortable. We look forward to welcoming you back to our hotel in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites Shelbyville

Address: 110 Clubhouse Drive, Shelbyville, KY 40065
Region: United States > Kentucky > Shelbyville
Price Range: $148 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shelbyville 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Shelbyville
Holiday Inn Shelbyville
Shelbyville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Shelbyville staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Shelbyville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My interior room was near the lobby and very convenient. If you need to keep your eye on your vehicle, ask for an outside room.”
 of 5 bubbles gbreitenbeck, 15 Sep 2016 | Read review
“If you stay on the first floor, you may not want to be near the pool.”
 of 5 bubbles enjoytravel0410, 19 May 2016 | Read review
“inspect your room before unloading your luggage”
 of 5 bubbles travelinggma2013, 10 May 2016 | Read review
“Request room away from interstate”
 of 5 bubbles MMoore-Go-Cats, 15 Apr 2016 | Read review
“Our room next to the elevator was quiet, did not hear anything inside or out.”
 of 5 bubbles 314timt, 5 Jan 2016 | Read review
5 of 5