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Best Western Shelbyville Lodge

454 reviews
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Traveller (14)
Room & Suite (7)
Pool & Beach (2)
Overview
  • Excellent57%
  • Very good24%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
“free popcorn”(6 reviews)
“room was clean”(27 reviews)
“great stay”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Shelbyville Lodge
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (454)Write a Review
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LanguageEnglish
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Show reviews that mention
All reviewsfree popcornroom was cleangreat staywafflesrecommend this hotelno elevatorcleaning staffbiscuits and gravywould stay here againstaff was friendlyvery nice hotelroad tripnext morningup to datehot breakfastbourbon trailparking lot
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1 - 5 of 453 reviews
Reviewed 8 January 2018

I was pleased with the cleanliness and quiet atmosphere of this hotel. The bed was very comfortable and the popcorn and coffee in the lobby was appreciated. The girl and the front desk was polite and friendly. We will definitely stay at this Best Western...More

Review collected in partnership with Best Western
Thank Lordgrizly
Response from gmbwshlby, Guest Relations Manager at Best Western Shelbyville LodgeResponded 10 January 2018

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...More

Hotel's Favourite
Reviewed 2 October 2017 via mobile

We decided to stop here on our way to Gatlinburg. Check-in was simple, and the desk person was friendly and helpful. Our room was clean, but the entrance to the hotel was the congregation area for smokers...and it stunk. The breakfast area is nice and...More

Thank Barb C
Response from gmbwshlby, Guest Relations Manager at Best Western Shelbyville LodgeResponded 4 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed 28 December 2017

Older property that is need of an overhaul. The hallways and room were very dingy. I actually felt like the room was unclean. The hallways smelled like old cigarettes. The bed was uncomfortable and the sheets were not very good.More

Review collected in partnership with Best Western
Thank Hugh K
Response from gmbwshlby, Guest Relations Manager at Best Western Shelbyville LodgeResponded 29 December 2017

Hello Hugh, I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay...More

Reviewed 23 December 2017

Travelling for Christmas and this hotel was clean and in great shape. The Receptionist was very good at checking and helpful. The hotel was conveniently located off the interstate so easy on easy off. Food in the area was great too, try the Cattleman's Roadhouse.More

Review collected in partnership with Best Western
Thank James H
Response from gmbwshlby, Guest Relations Manager at Best Western Shelbyville LodgeResponded 26 December 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed 21 December 2017

Older but well kept reasonably priced hotel. Room was spacious and clean. Bathroom was dated but comfortable to use. Beds where comfortable but on the firm side. We would stay here the next time we travel through this location.

Review collected in partnership with Best Western
Thank John O
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$75 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$75 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (14)
Room & Suite (7)
Pool & Beach (2)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Erin M
22 October 2017|
AnswerShow all 5 answers
Response from steveritter |
Yes
1
Vote
GoPenguins
27 September 2017|
AnswerShow all 3 answers
Response from Kathy R | Reviewed this property |
We were in no smoking rooms, and didn't detect any smells of smoke, I didn't even realize they had them.
0
Votes
kenkmamaw
18 September 2016|
AnswerShow all 5 answers
Response from lisamelton | Reviewed this property |
I'd say about 5 miles. Less then a 10 minute drive. It's up one exit from hotel exit off of I-64.
0
Votes
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12
Room Tips
"not far from 65 on your way to FL"
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"Rooms towards the back of the hotel are very quite. You forget your at a hotel."
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"If on first floor request as far from lobby as possible"
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"They were accommodating when I asked for a first floor since I just had a knee replacement!"
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