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Best Western Shepherdsville

407 reviews
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Traveller (18)
Room & Suite (22)
Dining (6)
Overview
  • Excellent44%
  • Very good33%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(42 reviews)
“free breakfast”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
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Offers from Best Western Shepherdsville
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Rooms
Dec 25Dec 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (407)Write a Review
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133
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Show reviews that mention
All reviewsfront deskfree breakfastdenny's restaurantwould stay here againroom was cleanvery nice stayroom keyparking lotoutdoor poolfirst floorstaff was very friendlybaseball tournamentbourbon trailnice roomsa great place to stayjim beamsausage links
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1 - 5 of 402 reviews
Reviewed 2 weeks ago

Just an average, older BW, conveniently located off I-65 with a Denny's restaurant within walking distance and a KFC/Pizza Hut, and gas station, also very close. The room was comfortable and fairly clean. Small fridge and microwave in the room. Free breakfast is great for...More

Thank HigherEdAdmin
Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 2 weeks ago

Thank you for your comments and please come visit again.

Hotel's Favourite
Reviewed 14 October 2017

Great location easy access to everything. We visited Jim Beam, Four Roses and enjoyed the My Old Kentucky dinner train. Would recommend if you want to have an enjoyable weekend away. Plan on spending at least two to three days to see everything.More

Review collected in partnership with Best Western
Thank Diane F
Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 16 October 2017

Thanks for staying with us during your trip on the KY Bourbon Trail. This excellent tourist excursion is very successful, and growing larger year after year. We are proud to be at the very start of the trail. located only two miles from the Jim...More

Reviewed 3 weeks ago

This is an older property, fairly well maintained. Lobby and breakfast room appear to have been more recently updated than rest of hotel. Breakfast room is also spotless. Breakfast is acceptable, with the usual offerings. Rooms are smaller, but comfortable and clean. Furniture and decor...More

Review collected in partnership with Best Western
Thank Barbara R. W
Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 2 weeks ago

Thanks for your comments, and you are correct that renovations to update our quality and guest services are on the way in 2018. We have been accommodating guests for many years, and take pride in our long track record of Trip Advisor award winning service...More

Reviewed 4 weeks ago

Outdated and poorly maintained hotel. Needs a remodel. Priced comparable to a Hampton or Holiday Inn Ex but is far from that level of experience. Outdated large jacuzzi tub with wood surround in ht room but no real desk or office chair. Just a table...More

Review collected in partnership with Best Western
Thank RDG1955
Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 3 weeks ago

My sincere apologies that you found our hotel unsatisfactory. This Best Western has served travelers for over 40 years, and although many renovations have occurred, and more are coming in 2018, we take pride in the fact that we have scored in the top 10%...More

Reviewed 4 weeks ago

Thought property had been updated since our visit two years ago. Room ok, but has nasty smell. Room came with hot tub, which may be the smell. Steps to hot tub dangerously close to the side of the bed, causing a tripping hazard during the...More

Thank Lynn S
Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 4 weeks ago

My apologies for the problems you experienced with this room, and the hot tubs will be going out with this years renovation. Unfortunately, these do carry this ongoing problem and what was once very popular is no longer meeting quality standards. This year, our property...More

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Traveller (18)
Room & Suite (22)
Dining (6)
Pool & Beach (2)
Hotel & Grounds (57)
Bathroom (5)
Business Centre & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$81 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$81 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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