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Quality Inn & Suites

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Quality Inn & Suites
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Dayton, Ohio
Reviewed 20 February 2017

Stayed here for one night. The room was clean and bright and the desk clerk was friendly. My only complaint is they were playing Fox News in the breakfast room. Given our partisan times, a less divisive channel (like the Weather Channel) would have been a better choice. The breakfast choices were decent and the area seemed tended to and...

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Helpful?
Thank Marblehead750
Brandon F, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Also I should add that we do not support any political party at the Quality inn & suites of Somerset....

Tierra Verde, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 24 November 2016

Hotel was older but was clean, staff was friendly, easy to locate, nice restaurants close by. We will stay there again. The, but we didn't have suits with us, there is also a fitness room. indoor pool looked very clean

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Helpful?
Thank Maeda S
About Hotel's Favourite Review
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Somerset, Kentucky
Reviewed 1 November 2016

I had a fire at my home & this is where I stayed while my home was getting repaired. I really enjoyed my stay here. Everyone was so friendly & helpful. The rooms were nice & they were kept very clean. The free breakfast was extremely good. They offered a lot of different options, too. It has a great indoor...

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Helpful?
Thank nancy9292016
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for your kind words. We hope to see you back again under different circumstances.

Chico, California
Reviewed 12 October 2016

Desk clerk was friendly and helpful. Indoor pool nice and very large for a hotel pool. Facility appears to be a little tired. Stains on the carpet, and the cloth chairs, possibly from being pet friendly, were a bit of a turn off. Bed very comfortable, allowed for a good nights sleep. Breakfast was fine, what you would expect after...

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Helpful?
Thank Tom S
Brandon F, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Reviewed 28 September 2016

Room was very clean the people at the front desk were very friendly and very helpful and gave us lots of advise since it was our first time to KY. They also had a very very good breakfast buffet. The lady at the front desk even took the time to explain how the city worked (numbered streets)

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Helpful?
Thank marissaf452
Brandon F, General Manager at Quality Inn & Suites, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope to see you back again soon.

Bowling Green, KY
Reviewed 17 August 2016 via mobile

We were visiting for Somernites and most places were booked up. This is one of the more budget friendly places (though all the hotels jack their rates up during Somernites... Supply and demand). The owner happened to be at the front desk (American) and was really nice. Room was a bit dated but clean and about what you would expect...

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Helpful?
Thank CorvetteKatie
Brandon F, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for staying with us at the Quality Inn of Somerset. We hope to see you again soon.

Martinsville, Indiana
Reviewed 17 August 2016

We've stayed here previously & had great experiences, but due to the limited area of grass outside for our dog we gave one of the other few pet friendly hotels in Somerset a try recently & will never stray again! Definitely nicer accommodations & friendliest staff you'll encounter in the area. After the negative experience at another hotel, we booked...

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1Thank Anna A
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel. We always love it when a guest leaves a positive review. I will make sure to let my staff know that all the effort they put into making guest like you comfortable doesn't go unnoticed. Unfortunately my staff and I cant take all the credit. We're very fortunate...

Atlanta, Georgia
Reviewed 8 August 2016

I have stayed her before. Great pricing. The staff here is always so friendly and helpful. Kudos to Judith and Jennifer who helped me this trip. I was here for 2 nights and the place was immaculate. 24 hour coffee service in lobby and the breakfast was full, and always clean. The attendants kept the food hot and restocked and...

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Helpful?
Thank JWGeorgia
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 27 June 2016 via mobile

Local hotel, great caring staff. The breakfast was a true feast. tables cleared trash gone,no one has to stand and wait for a clean table. I slept on the absolute most comfortable bed, thanks to Quality Inn staff. The area is wonderful, the whole town becomes a car show.

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Helpful?
Thank Rebecca B
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for your kind comments. I would also like to thank you for staying with us at the Quality Inn & Suites of Somerset. I'll be sure to let the staff know what a good job they're doing. Thank you again and we hope to see you back again for the next Summer nights car show.

Wartburg, Tennessee
Reviewed 25 June 2016 via mobile

My sister and I stayed at this hotel due to Lake Cumberland Hospital being nearby. The lobby, pool area and room are very clean. Judith who was running the front desk was very courteous! I would definitely stay here again in the future.

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Helpful?
Thank Lorra H
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 240 North Highway 27, Somerset, KY 42503 (Formerly Holiday Inn Express)
Region: United States > Kentucky > Somerset
Price Range: $87 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 57
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Also Known As:
Quality Hotel Somerset
Quality Inn And Suites
Quality Inn Somerset
Holiday Inn Somerset
Somerset Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A light sleeper would want a second floor room away from the busy highway.”
 of 5 bubbles tomsA8214WO, 12 Oct 2016 | Read review
“We were on the bottom floor and there was no noise from above or even from the street”
 of 5 bubbles marissaf452, 28 Sep 2016 | Read review
“No sign off the highway to this hotel.”
 of 5 bubbles 742kayy, 18 Jun 2016 | Read review
“All public areas of the hotel appear to be handicap accessible. Higher floors are accessed by elevators.”
 of 5 bubbles 350brandyh, 23 May 2016 | Read review
“First floor,low numbers if available.”
 of 5 bubbles KentuckyHighlander, 11 Feb 2016 | Read review
5 of 5