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Unfortunate to write a bad review but hopefully this will save a family from booking here.
Now, let me start with the desk staff, they were fine and friendly, not the greatest hotel check in experience, but it's not less (or more) than I would...More
Response from IHGCare, Guest Relations Manager at Comfort InnResponded 29 October 2013
Thank you for your feedback. I appreciate the compliment regarding our desk staff friendly and great beds. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly...More
Stayed here one night while on a big motorcycle ride with my husband. Very clean, friendly staff and comfortable rooms. The breakfast was good. I would recommend this hotel. I wish Holiday Inn would become a "biker friendly" chain like Best Western chain. Biker friendly...More
This holiday inn is really the worst I have ever been, dirty, old, even the sheets where blurred.
The internet connection is bad, this is really a place to avoid. The only good thing is that the guys at the front desk are very kindMore
Response from IHGCare, Guest Relations Manager at Comfort InnResponded 12 September 2013
Thank you for your review of your stay at Holiday Inn Express Winchester, KY. We are sorry you did not find our hotel to your liking.
All of our reviews are evaluated by management, and your review is no exception. Your feedback is...More
We usually try to stay at Holiday Inn Express hotels due to their consistency. The front desk clerk was very nice when we checked in, but had what I think was her boyfriend hanging out in the lobby with her.
This was a one night...More
1 Thank GoWithNaney
Response from IHGCare, Guest Relations Manager at Comfort InnResponded 10 September 2013
Thank you for taking the time to express your thoughts and concerns. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. I am sorry you...More
I love the HIE brand and try to stay with them as often as I can. We were very tired from a long day of travelling from Myrtle Beach to Chicago and decided to stay at this HIE.
1st the positives- The Staff is amazing....More
1 Thank rebeccarose76
Response from IHGCare, Guest Relations Manager at Comfort InnResponded 1 August 2013
Thank you for being a IHG Rewards Club member and for leaving us a feedback. I appreciate your compliment on our hotel staff. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday...More
US$100 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Number of rooms
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