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Baymont Inn & Suites Winchester

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151 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Winchester
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Showing 151: English reviews
Dallas TX
Reviewed 17 November 2016

We have stayed at Baymonts before and, although they are a budget hotel, we have usually been okay. Not this time. The lobby was dark and dingy, We had reserved a king suite, and on arrival were told that all of those rooms were on the second floor, with no elevator. We were offered a non-smoking king suite on the...

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Helpful?
Thank Teresa D
Management response:

We are sorry that you had issues at our hotel. We are in the process of replacing carpets and furniture's in our room. we are very thankful that a lot of people have given very good compliments about our lobby, how nice it is, I will let the head housekeeper know about your concerns with the room. Thank you

Reviewed 13 November 2016 via mobile

Went there because website said, indoor pool and hot breakfast buffet. Had our 2 nieces and nephew. We booked online. My wife checked in and seen a sign that said pool closed. She spoke to the manager, he assured her the pool would be open in the morning. The hotel had a smell when we walked into the hall way....

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Helpful?
1Thank joseph h
Management response:

Thank you for your feedback, I am sorry that we did not meet your expectations as far as the pool goes our guest safety come first that's why we check our pool chemical levels 3 times a day and if they are high are low we must close our pool for our guest safety , and we are changing the...

Asheville, North Carolina
Reviewed 10 November 2016 via mobile

I was charged for a room that I never even checked in for. I booked online and was given an error message that in order to book I had to call the 800#. I changed my mind and figured if it wasn't booked then no need to call. I received a charge for the room. I called the hotel to...

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Helpful?
Thank 807aimeep
Management response:

I am sorry that you had a issue with a third party site but we are not responsible for what happens with third party sites, Please always call the hotel directly to insure that your reservations went through. that's why you were charged for a no show.

winchester
Reviewed 30 October 2016

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 127donnae
Management response:

Raleigh, North Carolina
Reviewed 30 October 2016

This newly purchased hotel needs many renovations and upgrades to be more pleasant. It was adequate for a one night stay without reservation.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank W6238MYthriftytravel
Grayslake, IL
Reviewed 27 October 2016

The beds & furniture seemed clean; pillows were too soft for our liking. The carpets throughout the motel were filthy - should have been replaced years ago. Our room smelled of urine. There were no close places to get a bite to eat; the closest was a DQ Grill & Chill, which wasn't wonderful. We wouldn't stay here again or...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank russellh587
London
Reviewed 24 October 2016

Very pleasant staff at check-in and check-out. However at 9:30 pm, one desk attendant had several requests from guests and was on duty alone. A couple of guests had expectations that were not met...I thought they were unrealistic....we were satisfied with a cost efficient, clean room-very comfy bed-and on our way in the morning. Glad to find a wyndham property...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank STDHT
Springville, Tennessee
Reviewed 20 October 2016

The carpets and furniture are dirty. The sink stopper didn"t work, so the water filled the sink. We had to put a piece of plastic around the base so water would drain. Don't expect the front desk to pay much attention.Why does Wyndam have these hotels under their umbrella?

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Helpful?
Thank Carleen R
Winchester, Kentucky
Reviewed 19 October 2016

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 666ritag
Sanders, Kentucky
Reviewed 18 October 2016

Had a reservation here because I always try to stay with Wyndham properties because I usually have pretty good luck. This is not one of their bright spots by any means. Several issues going on at this property that need addressed. The employees were friendly, but not extremely helpful when situations would arise. The AC in the room was making...

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Helpful?
Thank KY_EMT

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites Winchester

Address: 960 Interstate Dr, Winchester, KY 40391-3026 (Formerly Quality Inn & Suites Winchester)
Region: United States > Kentucky > Winchester
Price Range: $80 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Winchester 2.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Quality Inn Winchester
Winchester Quality Inn
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Winchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this place!”
 of 5 bubbles C4266WBerich, 17 Jan 2017 | Read review
“Ask for a room with hot water”
 of 5 bubbles LS999, 18 Oct 2016 | Read review
“First floor rooms are easier to access due to the absence of an elevator.”
 of 5 bubbles ROBERTS431, 5 Mar 2016 | Read review
“avoid room 116”
 of 5 bubbles spicycouple22, 28 Dec 2015 | Read review
“Do not rent a room in this hotel.”
 of 5 bubbles BruceG866, 12 Oct 2015 | Read review
5 of 5