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SpringHill Suites Baton Rouge South

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127 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Reviewed 2 January 2017 via mobile

The ckeck in was great thanks to Jasmine. She handled all guest standing before her professionally and courteous. The rooms were terrible not properly cleaned or vacuumed not to mention noticeable red stains on carpet. Staff members including Manager Mike Mire didn't even look up to greet at any point in the day.

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Helpful?
Thank Mykyla
sylvia w, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Dear Mykyla, Thank you so much for taking the time to review us on TripAdvisor. We loved having you here and we really appreciate the kind comment about Jasmine. Please accept my deepest apologies for all the inconvenience you experienced during your stay. We, at the Springhill Suites by Marriott Baton Rouge South take extreme pride in our service and...

Reviewed 27 December 2016 via mobile

Breakfast was great. Beds were comfortable. Room was a little beat up (stains on carpet, etc) but was clean and tidy. Shampoo/conditioner wasn't replaced when the room was cleaned, but that was a small oversight. Everything else done well. Lots of soft pillows, lots of towels. All in all, if you're not paying a fortune, good bang for your buck....

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Helpful?
Thank JenMarie N
sylvia w, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Dear JenMarie N, Thank you so much for taking the time to review our hotel on TripAdvisor. We loved having you here and it is wonderful to see that you enjoyed your stay. Please let me know if there is anything we can change to make your future stays even better. We are always looking to improve and any suggestions...

Reviewed 22 November 2016 via mobile

This is a nice hotel good friendly staff clean rooms decent prices I stayed here for a month and loved it would go back again good location in Baton Rouge Coke to the mall and close to both interstate I would recommend it

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Helpful?
Thank Jeffrey W
Management response:

Dear Jeffrey, Thank you so much for reviewing us on TripAdvisor. We loved having you here and we really appreciate the kind comments about our property. Please let me know if there is anything we can improve on that would have made your stay even better. We are always striving to be the very best and we feel that there...

delaware
Reviewed 27 September 2016

First, I really like Marriott. This property is right off I-10 exit, and adjacent to a Fairfield Inn. Be careful when you're tired not to go to Fairfield Inn. It happens.... Nice room on first floor near laundry room, fitness room and continental breakfast. All pretty standard except for only one washer and dryer in laundry room. This caused a...

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Helpful?
Thank bahiadreaming
Izabela M, Manager at SpringHill Suites Baton Rouge South, responded to this review

Hello! We are thrilled to know you had a good stay with us! Thank you for sharing your feedback and see us again while in Baton Rouge! Kind regards

A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
Reviewed 20 August 2016 via mobile

A quick stay overnight for business. Centrally locales conveniently located near interstates. Very impressed with the accommodations! Beautiful spacious room, customer service oriented staff, wonderful pool area and amazing breakfast in the morning. The bed was so comfortable it was hard to get up. I'm sold on the Marriott brand from that stay. Can't say enough good comments to express...

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Helpful?
Thank A TripAdvisor Member
Izabela M, Manager at SpringHill Suites Baton Rouge South, responded to this review

Dear guest We are so happy that your chose the Springhill Suites to be your lodging partner while in Baton Rouge. We pride ourselves in the best service and are so excited you enjoyed your stay! Thank you for sharing your comments and please visit us soon!!

Corpus Christi, Texas, United States
Reviewed 10 August 2016 via mobile

Left Atlanta, GA this morning headed for South Texas - this was half way!! Found it online - booked it in 5 minutes and was quite happy when we got here ! The room was very clean, with 2 queen beds, a sitting area with a pull out couch and a mini kitchenette ! All for $99 ! The wonderful...

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Helpful?
1Thank Julie F
Izabela M, Manager at SpringHill Suites Baton Rouge South, responded to this review

Dear julie F We are delighted you enjoyed your stay at the Springhill Suites Baton Rouge! It was great to hear about your experience and we hope we can be your host during your next trip

Little Rock, Arkansas
Reviewed 28 July 2016

just here for the night and found room very clean and comfortable. central and conv enient location just off interstate 10 but very quiet. plenty of parking with restaurants near by. Complimentary breakfast was very good. desk staff very friendly and helpful in getting instructions for getting around town.

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Helpful?
Thank zekewolf2
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us while visiting Baton Rouge. We are so glad you enjoyed your stay. Please come see us again soon. Sincerely, Jeanette Knight General Manager

Murfreesboro, Tennessee
Reviewed 13 July 2016

Housekeeping needs to significantly improve. The first thing that greeted us as we walked down the hallway to our room was the smell of mildew. The room was outdated but not dirty and sufficient enough for our short term stay. The front desk workers did not exude great customer service but they were helpful enough. I do not believe that...

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Helpful?
Thank T5843ZIvictoriar
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for providing feedback on your stay with us. I'm glad you found our rooms clean and our staff helpful. I will share your comments with them so we can improve the rest of our service. Sincerely, Jeanette Knight General Manager

Austin, Texas
Reviewed 8 July 2016 via mobile

Staying with my family for 1 night as we drive through Baton Rouge. We are booked here for 1 more night on our return home in a week but we will consider cancelling and finding a different hotel. Room appeared tidy when we arrived, but upon returning after we dropped our luggage it is apparent that the room is not...

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Helpful?
Thank Tammy S
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us and providing feedback. I apologize that you felt the room wasn't clean and that is one of our top priorities for our rooms. I will certainly share your comments with the staff so we can improve on this aspect of our service. Sincerely, Jeanette Knight General Manager

Shreveport, Louisiana
Reviewed 7 July 2016 via mobile

My family stayed here over night July 5th while on a business trip to Baton Rouge. We were unfamiliar with Baton Rouge, but have stayed with Marriott many many times in the past and this hotel was middle of the road for all the hotels they had available for our date of stay. Driving up to check into the hotel,...

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Helpful?
Thank Laura M
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

I appreciate you staying with us and letting us know the problems you encountered during your stay. I assure you we will be addressing everything you mentioned so no other guests have this experience. I hope you give us another chance to show you what a great hotel we are while in Baton Rouge. Sincerely, Jeanette Knight General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites Baton Rouge South

Address: 7979 Essen Park Avenue, Baton Rouge, LA 70809
Region: United States > Louisiana > Baton Rouge
Price Range: $182 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Baton Rouge South 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Springhill Suites Baton Rouge South Hotel Baton Rouge
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Questions & Answers

Questions? Get answers from SpringHill Suites Baton Rouge South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed lower floor with easy access to amenities and exit.”
 of 5 bubbles bahiadreaming, 27 Sep 2016 | Read review
“Racetrack Convenience store in walking distance!”
 of 5 bubbles formercoach, 2 Jun 2016 | Read review
“East rooms are on interstate side, west rooms are parking lot”
 of 5 bubbles Vaiden, 15 Apr 2016 | Read review
“Get the suite, has two tv's, ref rig and microwave. Room is bigger.”
 of 5 bubbles Stassimark, 27 Mar 2016 | Read review
“The windows facing the highway are very noisy.”
 of 5 bubbles lakeluvnlady, 16 Mar 2016 | Read review
5 of 5