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TownePlace Suites Baton Rouge South

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Traveller (36)
Room & Suite (33)
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Overview
  • Excellent41%
  • Very good24%
  • Average15%
  • Poor10%
  • Terrible10%
Travellers talk about
“indoor pool”(7 reviews)
“main road”(2 reviews)
“bedroom suite”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from TownePlace Suites Baton Rouge South
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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LanguageEnglish
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1 - 5 of 107 reviews
Reviewed April 7, 2018 via mobile

Worst Marriott property I’ve stayed in. There is a very strong disinfect odor throughout the hotel. The parking lot is a hangout for lots of folks. Not sure if all are guests. Lobby and hallways seem dirty. Our room was ok though! Like the title...More

Thank Jeff H
Response from Lisa C, General Manager at TownePlace Suites Baton Rouge SouthResponded 1 week ago

Dear Guest, Thank you for your candid feedback.I am very sorry to hear that your stay at our hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to...More

Reviewed April 3, 2018 via mobile

Valesha, Quinton, lasandra, and of course the manager Lisa Crawford were all amazing! Conscious of privacy, willing to accommodate and fix any issues on the spot even switching rooms and upgrading to a nicer room due to an A.C. not working. Awesome breakfast, the staff...More

Thank Josh M
Response from Lisa C, General Manager at TownePlace Suites Baton Rouge SouthResponded 1 week ago

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It`s definitely a boost for us every time we hear positive reviews such as this. We will be sure to let all staff mentioned that they made an...More

Reviewed September 18, 2017

Steer FAR away from this Marriott Property - you have been warned! We booked a 2-BR "Suite" and checked in online. Approximately 15 minutes after online check-in, we received a call from the property asking us to move to a neighboring property with a smaller...More

Thank J E Y
Response from Michael B, Manager at TownePlace Suites Baton Rouge SouthResponded October 3, 2017

Hello J E Y, Thank you for taking the time to share your experience with us and for being a Marriott Gold Member. This is certainly not the level of service we want to give here at our hotel or any Marriott property. We will...More

Reviewed August 17, 2017 via mobile

I noticed when I first walked into my room, your staff had food and other eating items on the carts. That is unacceptable to me. How do you clean & work at the same time? That to me means that the rooms aren't cleaned properly...More

Thank Tiffany J
Response from Michael B, Manager at TownePlace Suites Baton Rouge SouthResponded October 3, 2017

Hello Tiffany J, Thank you for taking the time to submit this review. We sincerely apologize for the problems that arose during your visit. This is certainly not up to the standard that we try to uphold. We promise that we're doing the things necessary...More

Reviewed July 12, 2017

My wife and I stayed at this hotel in May 2016 and found our room smelly (of mildew) and the carpets and bathroom dirty. We vowed to never stay again. That changed when I saw recent reviews attesting that there had been major upgrades and...More

Thank Bruce P
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (33)
Dining (2)
Questions & Answers
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Gaye H
January 8, 2017|
Answer
Response from Rita A | Property representative |
I am sorry there was an issue with your check out. If you would like to contact me regarding this I can look into it for you.
0
Votes
Jontavia
May 21, 2015|
Answer
Response from Jessica M | Property representative |
Yes it is a $100 non refundable pet fee and $25.00 per each additional pet after that. Max pets in a room 3.
0
Votes
Emmylousue
April 30, 2015|
Answer
Response from Jessica M | Property representative |
This location does not have balconies. Thank you
0
Votes
Room Tips
"Read the reviews...insist on a property where management follow-up is important when a problem occurs."
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"My first floor room was very easy to get to. That was very helpful."
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"Don't stay here if you want a good room. You'd do better at the Clown Motel."
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"Corner rooms are 2 bedrooms."
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