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L'Auberge Casino & Hotel

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471 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Wilmot, Arkansas, United States
Reviewed 25 September 2016

This casino hotel, located on the levee about seven miles from LSU Stadium is a lucky draw for the guests who stay, play and visit Baton Rouge. Their valet parking is organized like clockwork and guests can be arriving and departing all at the same time in an organized fashion. Friendly employees show Baton Rouge at its finest. . It...

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Helpful?
Thank Tena C
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning Tena - Thank you for taking the time to leave us a review. We're thrilled to hear you enjoyed your visit to our property. We appreciate you taking the time to share your positive feedback about our valet and on-property amenities. We look forward to welcoming you back again in the future.

Hopkins, South Carolina
Reviewed 25 September 2016 via mobile

Rooftop pool, cabanas, casino, poolside bar, luxurious rooms with a balcony & a view room service, and an on grounds restaurant. Free parking, and wi-fi. This hotel is expensive, however.... It's worth it!!

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Thank LuxuryTravelVIP
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning LuxuryTravelVIP - Thank you for taking the time to leave us a review. We're pleased to hear you enjoyed the rooftop pool, cabanas, casino, poolside bar, luxurious rooms and room service during your visit. We hope to welcome you back again soon!

Tampa, Florida
Reviewed 23 September 2016 via mobile

Due to the advertisement with kids in the pool, we decided to stay here so my 10 year could go swimming after a long day of traveling. After checking into the hotel we found out that the pool is only open on weekends. What the heck is with that? It's 93 degrees out and the pool is only open on...

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Helpful?
Thank Jetman1
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning Jetman1 - Thank you for taking the time to leave us a review. Please accept our apology for the misinformation you received during your visit. The pool is open daily. However, the pool bar does have limited hours. We're pleased to hear you enjoyed your room and dining with us. Again, please accept our apology for the confusion...

Baton Rouge, Louisiana
Reviewed 16 September 2016 via mobile

Was in a luxury suite, a/c did not work. One night my husband had to sleep on the sofa in the living room as our room was too warm for him - 76 degrees. Fewplugs for electronics, some not even working. Maid service terrible, did not replenish our linens, coffee or amenities as shampoo. Did not get to our room...

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Helpful?
Thank Dee M
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Afternoon Dee - Thank you for taking the time to leave us a review. Please accept our apology for any inconvenience you experienced during your stay. We appreciate you taking the time to detail your experience. We've passed your feedback along to our hotel operations leadership team for follow-up internally. Again, we apologize for the inconvenience and hope you'll...

Central City, Louisiana, United States
Reviewed 12 September 2016

The food at Bon Temps Buffet is wonderful. The variety of food is amazing. The quality and quantity would satisfy anyone. On Thursday - Saturday, they have snow crabs and many seafood items along with other enjoyable food and desserts to chose from. The staff within the buffet are amazing. Our waiter, Shelby, was most attentive to our needs as...

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Thank Jo Ann S
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Afternoon Jo Ann - Thank you for taking the time to leave us a five-star review. We're thrilled to hear Shelby and the team at Bon Temps Buffet provided you with a delicious and memorable dining experience. We look forward to welcoming you back again soon!

Reviewed 12 August 2016

U WONT BE DISSAPPOINTED. Classy service and clean, safe hotel with upscale everything from food to towels. tv in the mirrors was awesome choice of class. will be back to visit. I recommend the stay for people who wants 5 star service. Thanks staff and casino for a great night visit.

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Helpful?
Thank gomissygo
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Afternoon - Thank you for taking the time to leave us a review. We're pleased to hear our team members made your family members smile and feel special throughout your visit. We appreciate you recommending our hotel and we look forward to welcoming you back again soon.

Reviewed 25 July 2016

My stay was absolutely perfect. Was upgraded to The Magnolia Suite. Very upscale and large. Very clean. Bed comfortable. Service on the casino floor was excellent. The dealers on table games were friendly and jolly. The location is beautiful. I just love going and staying here. Keep up the good work. Thanks

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Thank Mona B
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning Mona - Thank you for taking the time to leave us a five-star review. We're pleased to hear you found your room to be very upscale and large. We're also excited to learn that you found our team members to be friendly throughout your visit. We look forward to welcoming you back again soon!

Lafayette, Louisiana
Reviewed 24 July 2016

My wife and I decided to celebrate our second anniversary at L'auberge. It was an amazing weekend from beginning to end. when we arrived at the valet, we were greeted by Keller. He was an amazing valet that made us feel welcome at the hotel. The check in process was seamless. The room was amazing! We were in a queen...

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Thank cwelliver0726
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning - Thank you for taking the time to leave us a five-star review and for choosing us as your anniversary celebration destination. We're thrilled to hear you enjoyed dining at Stadium and 18 STEAK and partying at Edge. We've passed your feedback along to our resort operations leadership team so all of the team members you mentioned can...

Walker, Louisiana
Reviewed 15 July 2016

It's been about a year and a half since we last stayed at the L'Auberge. The hotels is still good to very good but you can tell that revenues are down. Staffing is way down every where. Valet parking is chaotic. They are understaffed and the staff is not well trained. Over all property appearance is going down. Trash is...

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1Thank James B
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Hi James - Thank you for taking the time to leave us a review. We're pleased to hear you think our hotel is very good and our restaurants are great. We appreciate your feedback about areas for improvement and we look forward to welcoming you back again soon.

Pass Christian, Mississippi
Reviewed 8 July 2016 via mobile

I want to start with the positive. The room was clean and comfy but no hand lotion or shower cap so bring your own. The phone system is bizarre. Try calling the front desk and you get a recording about the entire hotel. However the staff was friendly. The My Choice Casino area told us one price about the buffet...

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Helpful?
Thank Shirley C
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning Shirley - Thank you for taking the time to leave us a review of your experience. We're disappointed to hear everything was not perfect during your stay. We appreciate your feedback about the phone system and have sent it to our IT leadership team for follow-up internally. We hope you'll give us another chance in the future.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
L’Auberge Casino & Hotel Baton Rouge is a premier southern Louisiana destination property offering a fully integrated casino entertainment experience. The truly unique complex features an expansive single-level, 74,000 square foot casino; nearly 1,500 slot machines; 50 table games, including a poker room; a 12-story hotel with 205 guest rooms, rooftop pool and state-of the-art fitness center overlooking the Mississippi River; four dining outlets; a unique casino bar with breathtaking views of the river. ... more   less 

Additional Information about L'Auberge Casino & Hotel

Address: 777 Lauberge Ave, Baton Rouge, LA 70820-7801
Region: United States > Louisiana > Baton Rouge
Price Range: $186 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino & Hotel 4*
Number of rooms: 206
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Baton Rouge
#15 Family Hotel in Baton Rouge
#16 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from L'Auberge Casino & Hotel staff and other travellers.
19 questions
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Long Beach
Hartland
Alexandria, Louisiana
6 months ago

See all questions (19)

Questions? Get answers from L'Auberge Casino & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure if there is one...”
MillerLT, 17 Apr 2017 | Read review
“Third floor is connected to the skybridge between hotel and casino. Request a west-facing room to view the river.”
962treyw, 8 Apr 2017 | Read review
“Consider river view!”
Bunnyhs, 14 Mar 2017 | Read review
“Corner suites and if possible ask for a room that at least gives a partial view of the river.”
mgpbdm, 21 Oct 2016 | Read review
“Do not leave anything in the room after you leave because it will disappear.”
91marshal, 8 Oct 2016 | Read review
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