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Crowne Plaza Hotel Executive Center Baton Rouge

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Crowne Plaza Hotel Executive Center Baton Rouge
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316 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Executive Center Baton Rouge
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Showing 312: English reviews
Pocono'Mtn, Pa.
Reviewed 16 January 2017

Spent 5 days here while attending a military reunion. Stay was great from the comfortable beds, clean rooms, the quick and tasty breakfast with cook to order eggs and the excellent meals in the hotel restaurant. Staff was very friendly and helpful and overall a great stay until our final night banquet which was badly handled. 4 people in our...

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Helpful?
Thank countryy
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear countryy, It's always wonderful to hear that our guests find our staff and hotel to be so comfortable and friendly. We apologize for the understaffed meal you had on your last evening and we hope to welcome you back on your next reunion gathering. Thank you for your review of the Crowne Plaza Baton Rouge. Safe travels, Guest Service

Texas
Reviewed 7 January 2017 via mobile

I arrived late one evening on a business trip and was promptly checked in. My co-worker and I were assigned rooms next door to each other. When we got to our rooms on the 4th floor, I swiped the room key and the door wouldn't open. I tried it multiple times and it wouldn't budge so I figured they assigned...

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Helpful?
Thank kathleenl183
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear kathleenl183, Thank you for your detailed review and please let me apologize for the issues you experienced during your stay. We're always working on improving our facilities and services and we appreciate you bringing this to our attention. I will pass along your comments to the corresponding departments and we hope to have an opportunity to welcome you back...

Aiken, South Carolina
Reviewed 4 January 2017

We stayed in the Crowne Plaza for several nights. The rooms were nice size, clean, quiet, and the beds were very comfortable. The front desk staff was friendly and very helpful. The breakfast was also very good. Hotel is well located with easy on/off to the interstate highway.

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Helpful?
Thank Dale L
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Dale L, Thank you for your wonderful review of the Crowne Plaza Baton Rouge. We're excited to learn how much you enjoyed our service, dining and location and we look forward to welcoming you back on your next visit to Baton Rouge. Safe travels, Guest Service

Massachusetts
Reviewed 17 December 2016 via mobile

The property has been updated at some time in the past. Clean room, excellent cook to order breakfast and service. Fantastic workout room...one of the biggest I have seen at a hotel. My one complaint is THERE WAS JUST TOO MUCH HIGHWAY NOISE...and I was on the side away from the highway. The OLD slider glass door was just not...

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Helpful?
Thank Jerry M
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Jerry, Thank you for taking the time to leave us your review of the Crowne Plaza Baton Rouge. We apologize for the traffic noises however are pleased to hear that you enjoyed the rest of your stay, including the fitness center and dining. We hope to welcome you back again soon. Thank you, Guest Service

Reviewed 12 December 2016 via mobile

Crowne plaza in Baton Rouge is a nice place. The hotel is older and not far from renovation but the wifi is terrible even in the executive floor. An associate I traveled with had great wifi where as I had little to none 2 rooms down. Service has always been great but when on business this is an issue. I've...

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Helpful?
Thank Chris R
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Chris R., Thank you for your recent review of the Crowne Plaza Baton Rouge. We understand how important wifi is for our business travelers and will work on making it more inclusive to all our guests. We appreciate your comments and hope to welcome you back again soon. Thank you, Guest Service

Arnold, Missouri
Reviewed 11 December 2016

Went down for a long weekend with friends. The first night (Thursday) we had 3 guys in one room so we needed a rollaway bed which we requested when we checked in at 3pm. The front desk clerk said they would have it right up. The bed was not in the room when we got back from dinner at 7...

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Helpful?
Thank Tim N
hotelstaff1234, General Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Tim N., Thank you for taking the time to leave us your recent review. We greatly apologize for your hotel and service experience and we expect much better from our staff. Please feel free to contact me directly with any other questions or comments you may have. Again, we apologize and hope to have the opportunity to welcome you...

Reviewed 11 December 2016 via mobile

You're paying a lot to be treated like garbage here! The front desk person was the worst I've ever experienced! You'd expect a lot more from this hotel than to have chipping paint and little hairs all over your bed linens( as if someone had had their hair cut on top of your sheets) and basket ball sized chunks of...

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Helpful?
Thank Cheryl A
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Cheryl, Thank you for taking the time to leave us your review of the Crowne Plaza. We're disappointed by your comments and will pass along your feedback to the corresponding departments. We apologize for the issues you mentioned and we hope to have the opportunity to welcome you back to the hotel experience we know we are capable of....

Kazan, Tatarstan, Russia
Reviewed 7 December 2016

I especially liked the staff! The room very quickly and deftly cleaned maid named Michelle! An administrator at the reception did not refuse in any of my request. I dropped and broke my phone, and the manager kindly let me call my friend (unfortunately I did not ask her name, she worked in the day of my departure - 14...

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Helpful?
Thank Oleg P
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Oleg P, Thank you for your wonderful review of the Crowne Plaza Baton Rouge. We're so pleased to hear about your positive service experience with us and will pass along your praises to the rest of the team. Thank you again and we wish you safe travels. Guest Service

Reviewed 29 November 2016

We were very disappointment with our stay at this Crowne Plaza. It was not up to the Crowne Plaza standard. Perks for IHG members were not given. The staff were very unfriendly. It was a subpar stay for a higher price. The room service was knocking on the door at 8am to clean the room each morning.

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Helpful?
Thank Stormy F
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear StormyF, Thank you for taking the time to leave us your review of the Crowne Plaza Baton Rouge. We're disappointed to learn about your recent stay with us and will be sure to pass along your comments to the proper departments. Thank you again for notifying us and we hope to have the opportunity to welcome you to a...

Reviewed 21 November 2016 via mobile

The standard rooms certainly need to be renovated. There was one attendant for the breakfast area (not included in room price) who was stretched thin. Manager was nice, but not all reservation people were. There's too many choices around that provide better customer service.

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Helpful?
Thank Jim K
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Jim K, Thank you for taking the time to leave us your review of the Crowne Plaza Baton Rouge. We appreciate your feedback as we're always looking on ways to improve our service and facilities. We wish you safe travels and hope to welcome you back to a better stay in the future. Thank you, Guest Service

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Executive Center Baton Rouge (formerly Holiday Inn Select) Enjoy the premier hotel location in the Baton Rouge area. Situated with direct access to I-10 at College Dr. & Constitution Ave., the hotel is conveniently located to shopping, dining, local attractions & corporate headquarters. Business travelers appreciate the hotel s proximity of the Crowne Plaza Executive Center Baton Rouge to Shell Oil, Exxon Mobil, Shaw Group, & Dow Chemical. The hotel is also within minutes of several renowned medical facilities such as Mary Byrd Perkins Center, Our Lady of the Lake Hospital, Baton Rouge General, Pennington Biomedical Research Center & Ochsner Health System. The River Center is a 10 minute drive from the hotel. Leisure guests will find the Crowne Plaza Executive Center Baton Rouge the perfect base for exploring local attractions such as Louisiana State University (LSU), USS Kidd, Southern University (SU), the Blue Bayou Waterpark & Dixie L&in . Shoppers will love visiting The Mall of Louisiana, Perkins Rowe, Tanger Outlets, & Towne Center. A day trip to New Orleans French Quarter entertainment is a quick trip down I-10. The hotel features a business center, free wireless Internet, a 24 hour health club, restaurant, lounge, & gift shop. The plaza level offers a private lounge & concierge service. Relax in our tropical outdoor pool. ... more   less 

Additional Information about Crowne Plaza Hotel Executive Center Baton Rouge

Address: 4728 Constitution Ave, Baton Rouge, LA 70808-3206
Region: United States > Louisiana > Baton Rouge
Price Range: $162 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Executive Center Baton Rouge 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Crowne Plaza Baton Rouge
Baton Rouge Holiday Inn
Hotel Style:
#24 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Executive Center Baton Rouge staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Executive Center Baton Rouge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quite request a room away from the pool.”
RLiles, 7 Apr 2017 | Read review
“Don't stay here”
ruthdToronto, 7 Nov 2016 | Read review
“Check your room when you first get there to make sure everything works properly.”
751julies, 15 Sep 2016 | Read review
“If you do stay, stay on the Concierge 5th Floor”
Ted-Christy, 13 Sep 2016 | Read review
“Higher floors are more quiet.”
MommaGiiGii, 26 Jul 2016 | Read review
5 of 5