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DiamondJacks Casino and Resort

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1 room 2 adults 0 children
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DiamondJacks Casino and Resort
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435 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Laplace, Louisiana, United States
Reviewed 2 August 2013

I just left the "resort" from a conference and I found it to be very unorganized. They knew in advance they were going to have a large number of people at their hotel for this weekend yet customer rooms were not ready. Check in time was way too late-3pm. The conference started at 8am and we could not get in...

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2Thank Shawana B
Covington, Louisiana, United States
Reviewed 23 July 2013

I stayed at this Hotel July 18- July 21,2013 and it gives a WHOLE new meaning to the term "Roach Motel" them little fellas have a mansion now. I stayed in Room 908 and it was HORRIBLE. To start the AC didn't work and called to have it fixed and the maintenance man said it was working fine which by...

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5Thank Karen T
Reviewed 22 July 2013

This is a HORRIBLE hotel!!!! When we first pulled up, Valet was no where to be found...(Red Flag) Checked in the room and felt like we were in an 80's movie!! The room wreaked of mildew and was very humid. Tried to get another room, but they weren't any different. The bathroom was NASTY!! It was mildewed and the toilet...

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4Thank ObviouslyPretty
New Braunfels
Reviewed 22 July 2013

This property was HORRIBLE! I thought surely the "resorts" & casinos would be fairly competitive in pricing and looks when it came to the quality of the hotel itself -- WRONG! This place was a complete and total dump! When you first arrive, the cold AC in the lobby area is alluring. Once you walked away from that particular area,...

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3Thank ShabbyChicShay
Comanche, Texas
Reviewed 29 June 2013

Out hotel room was as expected for the price we paid. The room was clean and presentable upon our arrival and smelled very clean and inviting. There was some wear and tear to the room but nothing that was intolerable. The A/C unit did not keep the room cold, however we weren't uncomfortable either. The humidity was very high when...

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1Thank benchasebrown
Reviewed 27 June 2013 via mobile

Check in person was very rude. Room was nasty. Holes in the wall and counter. Coffee pot was stained and either had roach feces or coffee grounds in it. Counter had coffee stains on it. Mildew and dirt in the shower. Entire floor smelled like a a truck full of nail polish remover exploded. Never staying here again. Although... The...

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7Thank Crfenley
Reviewed 13 June 2013 via mobile

Smoker friendly. Our room was extremely clean. It had a separate sitting area and a large bathroom with a garden tub and shower. Ate at the buffet and the grill. The food was very good. Staff at the hotel and casino are very courteous and informative.

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1Thank npeebles
Andover, Minnesota
Reviewed 12 June 2013

Dirty dirty dirty!!! Bathroom had hair all over the floor, puke behind the toilet, smelled, nasty dirty carpet. Booked online for non smoking, wound up with a smoking room and I was told that its first come first serve. We slept with the lights on to keep roaches away (just in case). Neighbors were loud all night. I couldn't wait...

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1Thank Stacy P
Bossier City, Louisiana
Reviewed 27 May 2013

I live in the same area as this hotel so I have never had an opportunity to stay on this property before. I have stayed in the Diamond Jacks hotel in Vicksburg Mississippi before and its generally an okay hotel. Never had any major problems. So; about a week ago the power went out in my neighborhood and as opposed...

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5Thank imaij1
Reviewed 17 May 2013

We have stayed here a number of times and have no complaints. Everybody isn't going to be pleased with that in mind when coming here one usually comes to gamble and hopefully win. The jacuzzi tubs are nice and bigger than most others in the area and the room service us great. As far as the decor...yes it needs to...

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1Thank LadiKris

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about DiamondJacks Casino and Resort

Address: 711 Diamondjacks Blvd, Bossier City, LA 71111-5046
Region: United States > Louisiana > Bossier City
Price Range: $68 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DiamondJacks Casino and Resort 3*
Number of rooms: 497
Reservation Options:
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Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La
Hotel Style:
#6 Casino Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from DiamondJacks Casino and Resort staff and other travellers.
8 questions
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Burnet, Texas

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Questions? Get answers from DiamondJacks Casino and Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anywhere off the property of this hotel”
michaelhU8361CO, 17 Apr 2017 | Read review
“The beds slept very comfortably”
pauldZ9967VA, 2 Apr 2017 | Read review
“jet tubs keep you awake, loud slamming doors”
dorismarief, 9 Mar 2017 | Read review
“dont stay here”
A8720LEbriank, 2 Jan 2017 | Read review
“We didn't stay in a room”
267lucyf, 6 Nov 2016 | Read review
5 of 5