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Reference is my stay at the WoodSpring for a three weeks
1) Dirt Cheap
1) they do not clean the rooms except every other week if at all.
2) they do not change the sheets between guest stays
3) they do not clean...More
Date of stay: September 2018
Response from Julia R, Guest Relations at WoodSpring Suites Shreveport Bossier CityResponded November 6, 2018
I'm so terribly sorry to hear that this is your impression after staying with us. We take your feedback very seriously and will be addressing these issues to be sure all guest enjoy a clean, comfortable, along with affordable stay. Thank you for sharing your...More
Staff was friendly enough, initial appearances where sparse but clean. Bare floors are easy to keep clean. Towels were stained, one was yellowed. Bedding was clearly worn, one pillow was rock hard other was thinner than a sheet. Toilet had a ring around it. Clear...More
Date of stay: August 2018
Response from Julia R, Guest Relations at WoodSpring Suites Shreveport Bossier CityResponded August 14, 2018
Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We will use your feedback to help us improve and we are terribly sorry that this stay was disappointing to you.
Booked for a weekend trade show, myself, my brother and my nephew. As we were driving about 7 hours, and we had a kid with us, we had to stop for bathroom breaks, food, stretch legs, etc etc. Called about 9:15 to let the front...More
Date of stay: June 2018
Response from Julia R, Guest Relations at WoodSpring Suites Shreveport Bossier CityResponded July 3, 2018
Oh no --- We are so sorry to hear that you got a bad impression of our hotel after only a short time in your room. We strive to provide a great experience that guests enjoy and want to return to and we’re sorry that...More
I resided in this hotel about 10 days ago. Woke the first morning with quite a few bites. Asked to be moved, and woke up the next morning with additional bites. (took video! it's gross)
I've followed-up with management, and they claim pest control found...More
Date of stay: February 2018
Thank Gary G
Response from Julia R, Guest Relations Corporate Liaison at WoodSpring Suites Shreveport Bossier CityResponded March 5, 2018
Thank you for reviewing our hotel. We are pleased that the staff was friendly and helpful but we are so sorry to hear about your very negative experience awaking with bites. Rest assured we are addressing the issue to ensure we remain bug-free and we...More
Wow,I found u guys..1st of all let me just say that I'm "more than pleased with the service."it's very professional & the staff & manager r "TOP NOTCH"..The rooms r nice & the atmosphere is great..Everybody it's friendly & the building is very very clean..&...More
Date of stay: July 2017
1 Thank moletzao
Response from Heather L, Guest Relations Manager at WoodSpring Suites Shreveport Bossier CityResponded August 2, 2017
Hearing back from happy customers is one of the best things we can receive as a company. WoodSpring Suites strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and...More
WoodSpring Suites Shreveport Bossier City is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the …Morelonger you stay with us. Extended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available Less
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Response from Darrell D | Reviewed this property |
No. Breakfast was not offered there. If you would like a place that has breakfast i know for a fact Hampton inn across the highway does have hot and cold buffet style with meat and eggs and a waffle maker, muffins cereal... More
No. Breakfast was not offered there. If you would like a place that has breakfast i know for a fact Hampton inn across the highway does have hot and cold buffet style with meat and eggs and a waffle maker, muffins cereal bagels etc. Hopefully that helps