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I wrote a long review about what happened but somehow it never posted. The bed we looked in and under had bed bugs and the manager did nothing but switch rooms. We KNOW they were bed bugs and he denied it. He also mentioned that...More
Response from Cindy M, Front Office Manager at Microtel Inn & Suites by Wyndham Bossier CityResponded July 13, 2017
After careful inspection, we found that this room was actually infested with fleas NOT bedbugs. This was after the guest came down and explained there were bugs, and the front desk manager actually gave them a refund for their room. This hotel has not had...More
This was by far the worse hotel experience I've ever experienced. It had a bad odor, no towels, the halls smelled like marijuana, the housekeeper was smoking a cigarette while supposedly cleaning, the elevator wasn't working and of course my room was on the fourth...More
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Thank Jameisha D
Response from Cindy M, Manager at Microtel Inn & Suites by Wyndham Bossier CityResponded July 11, 2017
We are very sorry your visit with us was so unpleasant and we are working hard at fixing all the problems you have listed. We are under new ownership and management and would like for you to give us another chance in your future travels....More
I was there last week. For location, it is centrally located, but not in what I consider a good neighborhood. It is off Airline Highway, which is a good part of Bossier, but in the worst part of Airline Highway. You are near... More
I was there last week. For location, it is centrally located, but not in what I consider a good neighborhood. It is off Airline Highway, which is a good part of Bossier, but in the worst part of Airline Highway. You are near good areas, but not in one. I'd class the area as bad from a safety standpoint.
The non-smoking room had a lot of smoky smell. The air conditioner made a horrendous amount of noise. Breakfast was a waffle maker and cold cereal. There may have been biscuits, but I don't remember seeing them. The juice maker was broken.
All in all, this place reminds me of many small town motels that are bought by someone with no intent to do any maintenance or repairs. They just ride the investment until it completely falls apart, then abandon it. I feel this place is in about mid-cycle of this phenomenon. On top of that, it is not even particularly cheap. I'd stay somewhere else. I know that I will next time.