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All reviews front desk horseshoe casino burner stove conference room newer hotel marriott properties full kitchen awesome staff an extended stay i highly recommend this hotel the entire staff up to date southern hospitality home away from home shreveport bossier walk in shower housekeeping staff
The facities are nice and reasonable appointed, but yhe real reason to stay here is the staff. Everyone has been exceptionally friendly and helpful. In particular, Diane Thomas went out of her way to ensure I was comfortable, well fed and taken care of. I...More
Response from FarrahT28, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded 2 weeks ago
We definitely agree that exceptional customer service is what sets a hotel apart from others and team members like Diane are dedicated in providing just that! She will be extremely happy to hear of your great comments. We thank you for your time and look...More
I stayed there on September 28 & 29 2018. Staff Desk Clerk Henry Lee was awesome and helpful. He greeted me with a warm welcome and hug. Henry remember my name from the time I stay at the hotel. Henry made me feel at home....More
Response from FarrahT28, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded 3 weeks ago
We love hearing great feedbacks and we love it even more from our return guests! So glad you were welcomed well and felt right at home. Our team members like Henry Lee are top notch with taking great care of our guests. He's thankful his...More
Hotel was clean and maintained the Marriott standards. Desk and breakfast/reception staff all very good, great service, friendly and helpful. Near the casinos if you are looking for that. Right off the highway. 10 minutes from the airport. Brenda, Lee, Vicki, and Diane Thomas all...More
Thank Robert I
Response from FarrahT28, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded 4 weeks ago
We are so happy you enjoyed our suite space, centralized location and helpful staff. Thank you for sending us a wonderful review. I know Brenda, Lee, Viki and Diane will be super excited you mentioned their name during your feedback!
Great location for our high school reunion, right next to the boardwalk outlet shops and the Red River. Excellent hot breakfast buffet, and the staff of this hotel made the visit outstanding! Thanks to Brenda, Kathy, Viki, Christina, and many others!More
Thank Steve H
Response from FarrahT28, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded 5 weeks ago
We thank you for choosing our property during your recent high school reunion visit to Bossier City. Our team is excited to hear that you were able to enjoy our wonderful amenities and most importantly their exceptional service. Brenda, Kathy, Viki and Cristina sends you...More
This was a great stay with the best people a big shout out to Diane Thomas who took such amazing care of us for the months we were here. She made everyone feel welcome the best service hands down. great
1 Thank teresamarsh16
Response from FarrahT28, Manager at Residence Inn Shreveport-Bossier City/DowntownResponded October 9, 2018
Thank you for allowing us to be your home away from home, teresamarsh16. We are honored to provide you with comfort and southern hospitality. I know Diane is amazing with taking great care of everyone. She sends her thanks for mentioning her during your review!
Take Residence with us! Conveniently located off I-20 within walking distance of Louisiana Boardwalks shopping, dining, entertainment & casino. From spacious suites to grocery runs, and working out to …Moreworking late, you'll love our comprehensive everyday offerings. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.