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This is a convenient location and the service was attentive and friendly. The suite was spacious and clean. The only issue I had was that I could hear the neighbors through the wall - talking and watching TV. They weren't being overly loud, I think...More
I’ve been a member of the Marriott award program for over 20 years and doing that time I have been staying at this hotel since it opened in 2011. But unfortunately, I have been noticing that the hotel has been deteriorating for the last few...More
I was in Covington for one night and this Residence Inn provided exactly what I needed. The room was spacious and clean, and at an excellent price point. Finding it is a little confusing at first, but I really liked the location since it was...More
My stay at the Residence Inn was overall great. I had one mechanical issue but the staff was accommodating with how gracious and efficient they'd taken care of the problem. The hotel is amazingly maintained, service is good, staff was personable. Although it isn't a...More
We stayed there on Friday night while traveling through Covington, LA. The hotel is older as is evident in the very small bathroom and the wear of the decor, but overall the stay was good. The staff was very nice and extremely accommodating. The hotel...More
Response from Darrius G, General Manager at Residence Inn New Orleans Covington/North ShoreResponded 18 December 2017
I truly regret your stay was less than what you expected. I will be sure to investigate your comments on the air-conditioning repairs to make sure the work is being completed properly.
As far as the breakfast is concerned, we are following the...More
Response from Darrius G | Property representative |
Thank you for your interest in our hotel. The reception is complimentary. We offer a variety of soft drinks and adult beverages at not additional cost. Must be 21 years of age to consume adult beverages.
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"If you need a quiet room, ask for one not facing the pool."