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Knights Inn Gretna New Orleans West Bank

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228 Reviews from our TripAdvisor Community

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There are newer reviews for Knights Inn Gretna New Orleans West Bank
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Showing 223: English reviews
los angeles
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 19 November 2013 via mobile

We were concerned about our stay as the reviews are everywhere. We were in 1094. It was a little musty as the extractor fan was out of commission. Apart from that the room was very basic and clean. The breakfast was liquid poured eggs with round sausage patties and biscuits. Yogurt was available, too. Pictures of the pool are accurate.... More 

Helpful?
1 Thank mahatma
US
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 November 2013

Had to stay here because all other hotels in New Orleans were booked. Its inexpensive, but that's not an excuse for dirty and bad service. The room was dirty, the hallways were dirty, the service was bad... just try to stay away from this hotel. Must say the bed was comfortable.

Helpful?
1 Thank ElNavegante

Travellers are raving about these Gretna hotels

Austin, Texas, United States
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 November 2013

Although this property is a bit "tired" (it is what it is), the staff made up for it. After boarding a ship for a 5-day cruise, my wife discovered she left her medication in the room's refrigerator. We called the hotel and they went to our room found the medication, and then had their driver deliver it to the cruise... More 

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2 Thank Richard C
Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2013

You may as well pay the million bucks hotels cost in New Orleans!! We booked this hotel for two nights to celebrate our friends' wedding weekend. The photos online looked nice and I expected everything to be in order upon our arrival. We were greeted by a woman at the front desk who gave us our room keys, showed us... More 

Helpful?
1 Thank Rachel N
Henderson, Nevada
Level Contributor
224 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 30 October 2013

We stayed two times here because of a cruise we took out of New Orleans. I tried to talk to the Manager about this, but during the 4 partial days [check-in & check-out] we were there, she could not be found and staff just kept putting things in her box saying she MAY be in later. Now a month later... More 

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1 Thank El1Lobo
Riverton, Utah
Level Contributor
6 reviews
3 hotel reviews
Reviewed 29 October 2013

Miskitos everywhere, phone doesn’t work, TV has lines in it, walls have damage and are different colors, Hanger Rods are rusted, window shades won’t close all the way (People can see in). This place is nasty, don’t stay here. I’m checking in to another hotel and will have to eat the costs here!

Helpful?
Thank Michael J
Cordova, Tennessee
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 October 2013

Do not stay here! There are some positives. The staff are as friendly and courteous as you will find anywhere. The park and cruise option is unbeatable. The free shuttle to and from the port enhances the free park and cruise option. Now for the property. TIRED does not even begin to describe it. There was mold in the bathroom... More 

Helpful?
Thank RonaldF716
Houston, Texas
1 review
Reviewed 14 October 2013

This was the worst hotel customer service we have ever encountered in our traveling experience. We got there at 1, were told check in was at 3. We came back at 3 and there were 15 people in line already. I wouldn't have mind the wait but an HOUR for 15 people? There were at least 30 people behind me... More 

Helpful?
Thank Darling G
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 September 2013

My husband and I were going on a cruise, and after calling around and searching the internet, we decided on this hotel because of the price associated with the park and cruise package. Unfortunately, I did not read any reviews before our stay and what happened to us was beyond what I would ever had thought would happen. Upon arrival,... More 

Helpful?
1 Thank lcouch25
Evansville, Indiana
1 review
Reviewed 27 September 2013

It was the worse hotel experience we've ever had! Inept personnel at the desk (did not know how to scan a credit card), clean towel shortage on the 2nd day of our 2 day stay. Restaurant not open as advertized and no food on breakfast buffet (both days). We witnessed a guest taking photos of the buffet and an employee... More 

Helpful?
Thank Poppycci

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Knights Inn Gretna New Orleans West Bank

Address: 100 Westbank Expy Bldg A, Gretna, LA 70053-5613 (Formerly New Orleans Expressway Hotel and Suites)
Region: United States > Louisiana > Gretna
Price Range: $74 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Knights Inn Gretna New Orleans West Bank 1.5*
Number of rooms: 309
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Also Known As:
Quality Inn And Suites
Quality Hotel Gretna
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Questions & Answers

Here's what travellers have asked, with answers from Knights Inn Gretna New Orleans West Bank staff and other travellers.
4 questions
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Spring Hill, Florida
over a year ago

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Questions? Get answers from Knights Inn Gretna New Orleans West Bank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the inside where the pool was and it was nice”
 of 5 bubbles cjbe, 26 Apr 2016 | Read review
“Ask if new management, it is for sale or was it sold then new management and then for sale again!!!!??????”
 of 5 bubbles neilcC7309GZ, 26 Oct 2015 | Read review
“The pool view was amazing”
 of 5 bubbles jolaosor, 14 Sep 2015 | Read review
“Don't stay here period.”
 of 5 bubbles jjmac2015, 31 Jul 2015 | Read review
“Avoid at all cost”
 of 5 bubbles DD205, 6 Jul 2015 | Read review
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