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Holiday Inn New Orleans West Bank Tower

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Holiday Inn New Orleans West Bank Tower
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272 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Etters, Pennsylvania
Reviewed yesterday NEW

This hotel turns out to be just minutes from downtown. It's an older hotel but has been kept well and is very comfortable. Breakfast is a little pricey but the room rates are reasonable since you are not in the downtown area. Drive to the Algiers ferry and park, then take the ferry across to Canal street for just $2...

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Helpful?
Thank Connie C
Reviewed 2 days ago NEWvia mobile

Staying at this Hotel was a mistake. I am never the type to just write reviews unless I see a business that has ignored a few key customer service elements. My room was not up to standards of in Holiday Inn I have ever stayed in. It smelled like Smoke. I complained to the front desk and the level of...

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Thank Ana J
Reviewed 1 week ago via mobile

I am an attorney who frequents court in Gretna. When going to or from court I often stop at the Round House Restaurant associated with the Holiday Inn West Bank New Orleans. The staff is professional and the food is excellent. The servers have a great sense of humor, especially one of my favorites, Mohammed. I look forward to continuing...

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Helpful?
Thank Patrick S
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Patrick, Thanks so much for your business and your amazing review of our restaurant. I can't tell you how much that means to us. Professional staff and excellent food. I can't imagine in higher compliments for our restaurant. Awesome way to describe the experience! Mohammed does a great job and I'll make sure to recognize his efforts in an...

Bogota, Colombia
Reviewed 3 weeks ago via mobile

We stayed for 4 nights to visit New Orleans for the first time. Liked the large room with view of the bridge, very comfortable beds. Bathroom ok, very small. Location is 3 miles to the French Quarter, you definitely need a car. There was a problem with housekeeping: two days in a row our room was not cleaned and we...

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Helpful?
Thank Katarina2311
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Katarina, Thanks so much for your business and your review. We consider it a real honor that you chose our hotel as your home away from home for your first visit to New Orleans. I'm really sorry about the housekeeping issues. I'm not sure what happened to result in your rooms not receiving daily service but do know that...

Atlanta, Georgia
Reviewed 3 weeks ago

I cannot say enough positive things about this hotel! The only concern is that it's right at the highway so you hear traffic noise constantly. Other than that it's clean, the service is wonderful and it's close to everything. You are only about 15 minutes from the French Quarter, there's a strip mall across the street and public transportation nearby...

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1Thank Antisa M
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Antisa, Thanks so much for your business and awesome review. There is no greater compliment one can pay us than to recommend our property to others so for that we are so grateful to you. Your acknowledgement of our cleanliness, close proximity to the sights and sounds of New Orleans, and service delivery of our team was truly kind...

New Orleans, Louisiana
Reviewed 3 weeks ago via mobile

Spacious room! Had two children. Self-parking. Same price as Hilton. Breakfast included. I ran over here from Hilton when I learned about their valet parking @ 34$ per night. Room is clean. Beds are comfy. A+ rating.

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Helpful?
Thank julianyveronica
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Julianyveronica, Thanks so much for your business and your awesome review! I can't tell you how much it means to all of us here to see such an amazing review of our property especially as compared against some of the higher priced downtown brands. We thank you for your A+ review and for being an A+ guest. Please do...

Saint Louis, Missouri
Reviewed 2 December 2016

I stayed in this property in May and had a so-so experience. I wrote a review here and the management went above and beyond to correct my issues, including taking my side in a dispute against hotels.com. I really appreciate how they handled my concerns.

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Helpful?
Thank MP_Cards
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

MP_Cards, Thanks so much for your business and review. I especially appreciate you coming back here after the fact and sharing your feedback from how we handled your May visit. We do make mistakes and it kills us when that happens but reviews like yours demonstrate that when we do screw up, we admit it and do whatever it takes...

Scottsdale, Arizona
Reviewed 1 December 2016

The food was typical bar food and the things NOLA is know for they fell down on. I was thoroughly disappointed by the gumbo as was each person in our group who tried it. We had a large group with separate bills and the waiter got most of the charges incorrect and had to go back and forth several times....

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Helpful?
Thank Shan143
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Shan143, Thanks for your business and your restaurant review. So sorry you didn't enjoy your Gumbo and that our waiter had such difficulty properly splitting your charges. I'd love to learn more about this and work with you to improve your perception of our property. Please reach out to me via email at dfloyd@hiwestbank.com whenever you get a chance....

Sumner, Texas
Reviewed 30 November 2016

Very nice. Great staff and room was super clean. They offer a breakfast and it was very good. The hotel called a taxi for us and we went to bourbon street and back and then the next morning took the same taxi service to the cruise terminal. We left our vehicle at the hotel during our cruise and had no...

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Helpful?
Thank nickilynn13
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

AWESOME 5 star review from our friend Nickilynn13! Thanks so much. We can't tell you how much we appreciate you choosing our hotel and then sharing your comments with the world. Our team works hard and that's because we have a duty to give the world's best guests our very best and I am so proud that in your case...

Saint Louis, Missouri
Reviewed 7 November 2016

We booked from the advice of a friend. I have to say we really enjoyed our stay here before our cruise leaving out of port of NOLA. The room was very nice and we enjoyed our stay here. I will say one issue with our stay was the road noise from the bridge leading to downtown NOLA. I realized the...

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Helpful?
Thank mchris43
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi mchris43, Thanks so much for your business and your 4 star review! We really appreciate it. Sorry you had issue with the noise coming from the Expressway. Yes, being so close to downtown has both it's advantages and disadvantages when it comes to sometimes noisy vehicles on the bridge. Although we've been running full as of last due to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 

Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Avenue, Gretna, LA 70053
Region: United States > Louisiana > Gretna
Price Range: $131 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn New Orleans West Bank Tower staff and other travellers.
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Questions? Get answers from Holiday Inn New Orleans West Bank Tower staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is a circle so there is really nowhere to go to escape the noise of the highway. The earplugs help though.”
 of 5 bubbles antisam, 27 Dec 2016 | Read review
“Stay away from the east side next to the highway”
 of 5 bubbles krobson5, 5 Nov 2016 | Read review
“Ask for a room away from the highway if your a light sleeper”
 of 5 bubbles cathyleej, 12 Oct 2016 | Read review
“the best view is on the side of the hotel facing downtown New Orleans”
 of 5 bubbles 197terrir, 30 Jun 2016 | Read review
“All rooms have a view. The higher floors have a better view, but all should be good.”
 of 5 bubbles teresaf84, 23 May 2016 | Read review
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