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Holiday Inn New Orleans West Bank Tower

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265 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn New Orleans West Bank Tower
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Showing 258: English reviews
Pensacola, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2016

I stay here frequently and need to give special recognition to Ikeisha, who is one of the many great staff at the Holiday Inn. In particular, many weeks ago, when I went to leave in the morning, I noticed that my car was blocked in by others who found or made ad hoc parking spaces. Parking at this motel can... More 

Helpful?
Thank EBHoward
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi EBHoward, Thanks so much for your business and your review of our hotel. I can't tell you how happy I am to read of your glowing review of Ikeisha. She is such an asset to our hotel and I'll make sure to recognize her at a future staff meeting. I'm sorry you had an issue with someone parking behind... More 

Metamora, Ohio
1 review
Reviewed 30 December 2015 via mobile

All in all it was a good hotel. We needed a cot but couldn't fit a cot in the room though.We would consider staying again. The restaurant food was OK. It was mostly bar food.The location made it easy to access main highway for local attractions.

Helpful?
Thank Simonne M
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Simonne M, Thanks so much for your business and your excellent 4 star review of our property. Sorry we couldn't get a rollaway in your room but unfortunately fire code will not allow us to place them in some room types. Thanks for your comments regarding our easy access to local attractions. This is important to future guests and... More 

Jacksonville
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 December 2015 via mobile

We very much enjoyed our stay here. Very clean room. Staff gave a room on the 7th floor with a decent view of the Crescent City Twins. Amy time we had questions about public transportation or the area, they were very kind to guide us in the right direction.

Helpful?
1 Thank daddyfatsacks2011
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Daddy2011, Thanks so much for your business and your 4 star review of our property. I appreciate you pointing out our high service levels and cleanliness of guest rooms. Your business means the world to us and we appreciate you choosing our hotel. We do hope to welcome you back soon. Best wishes, Dustin Floyd General Manager More 

Saint Louis, Missouri
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 December 2015 via mobile

The staff was really nice and welcoming! We had a handicap room it was clean but when you took a shower the floor was soaked and slippery. How ever the beds were comfortables and the housekeeping service was good. The brownies and cookies they had on display were delicious!

Helpful?
Thank tequias B
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi tequias B, Thanks for your business and your 4 star review of our property! Thanks for pointing out the cleanliness of our guestroom and how you appreciated our housekeeping service. Our guests love love love the cookies at check-in so thanks for pointing them out so future guests can look forward to these sweet free treats! Your business is... More 

Cleveland, Ohio
Level Contributor
366 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
Reviewed 16 December 2015 via mobile

The room was clean and spacious. The wifi kept going in and out so that was frustrating. They finally worked it out. The on premises restaurant exceeded our expectations. Our server was outstanding. The bed was comfortable. We would stay here again.

Helpful?
Thank cakedeco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 December 2015 via mobile

The hotel is beautiful and the staff is friendly. Check in went very smooth. The restaurant down stairs is very nice. Delicious food, nice and attentive staff. Great food, prices not too bad. Then there's the room..... These rooms really need to be taken care of. I noticed there were spots where paint didn't match or touch ups didn't match... More 

Helpful?
1 Thank nikiNoel99
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi nikiNoel99, Thanks so much for your business and your review of our property. I am so sorry you experienced issues with your toilet during your stay and I want to work to make it right. I've reached out to you privately through tripadvisor so that we can discuss your issue. Please feel free to reach out to me via... More 

Atlanta, Georgia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 December 2015

Visiting New Orleans the weekend after Thanksgiving can be a challenge as it hosts the Bayou Classic football game (a rivalry game between two historically black college in the state of Louisiana). After paying the higher rate for hotels closer to the Superdome in previous years, this year I tried something different. Holiday Inn West Bank Tower was a welcomed... More 

Helpful?
Thank 9of10
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi 9of10, Thanks so much for your business and your awesome review of our property! We love when new guests discover all the benefits of booking with us and are so thankful to you for these out to future guests through your review. Thanks also for pointing out our great staff, which truly is the secret to our success and... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2015 via mobile

My first trip to New Orleans was a great experience. The hotel stay at this Holiday Inn was pleasant. No fee for parking....The staff was very friendly and helpful....... Location idea if you didn't want to be at the heart of Bourbon Street. The drive to Bourbon Street was about 10 min. The room was clean. Thank you Treneise, front... More 

Helpful?
1 Thank Angela C
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Angela, Thanks so much for your business and for your AMAZING 5 star review of our hotel. Your review addressed so many of the touchpoints many guests would want information on prior to booking a stay. I'm certain many will find it helpful. I want to thank you for pointing out our free parking, location, clean room, and service... More 

Henderson, Nevada
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 November 2015

The hotel was clean, the staff were friendly, its kind of cool as it is round. It is located very close to lots of shopping. I was on the south side on the 10th floor and had a great view of New Orleans in the distance. Downtown New Orleans is not far away and only a 5 to 10 minute... More 

Helpful?
Thank jonbeerotten
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi jonbeerotten, Thanks so much for your business and review of our hotel! Our round shape is certainly something you don't see everyday and due to being round our rooms are a little larger than your typical hotel. I'm so happy to know that you enjoyed your stay. I also appreciate you mentioning the views from our hotel. We do... More 

Vienna Region, Austria
1 review
Reviewed 8 November 2015

Coming a long way from Spain, I stayed one week at Holiday Inn West Bank Tower. I stayed on an upper floor, therefore the room was especially quiet. The room was large, well fitted and spotlessly clean. I had an especial good view of New Orleans from my window. The staff was was very friendly and helpful to an elderly... More 

Helpful?
Thank Helmut N
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Helmut N, Thanks so much for your business and your very kind review of our property. It is indeed our pleasure to assist great guests such as yourself and I am delighted that you enjoyed your time with us. I also want to thank you for pointing out our large rooms and for mentioning how clean your room was.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 

Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Avenue, Gretna, LA 70053
Region: United States > Louisiana > Gretna
Price Range: $115 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn New Orleans West Bank Tower staff and other travellers.
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Questions? Get answers from Holiday Inn New Orleans West Bank Tower staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the east side next to the highway”
 of 5 bubbles krobson5, 5 Nov 2016 | Read review
“Ask for a room away from the highway if your a light sleeper”
 of 5 bubbles cathyleej, 12 Oct 2016 | Read review
“the best view is on the side of the hotel facing downtown New Orleans”
 of 5 bubbles 197terrir, 30 Jun 2016 | Read review
“All rooms have a view. The higher floors have a better view, but all should be good.”
 of 5 bubbles teresaf84, 23 May 2016 | Read review
“Don't stay at the Marriott Next door”
 of 5 bubbles JamesB477, 10 May 2016 | Read review
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