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TownePlace Suites New Orleans Metairie

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Traveller (51)
Room & Suite (29)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Both business travelers and vacationers alike will enjoy the comfortable and friendly TownePlace Suites New Orleans Metairie extended stay hotel. This New Orleans area pet friendly hotel is designed to meet the needs of an extended stay guest, whether visiting for vacation or business. Enjoy free wireless Internet access and fully equipped, full size kitchens. Enjoy all the comforts of home with complimentary continental breakfast, outdoor swimming pool, on-site fitness center, and personal laundry facility.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Multilingual Staff
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Microwave
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
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Reviews (147)
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144 results
Traveller rating
45
43
35
10
11
Traveller type
Time of year
LanguageEnglish
45
43
35
10
11
Show reviews that mention
All reviews new orleans small kitchen minute drive large shopping center only stayed one night cold cereal complimentary breakfast is sofa bed two bedroom suite an older property front desk staff restaurants and shopping awesome stay comfortable stay would recommend this hotel to anyone yogurt booked this hotel
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1 - 5 of 144 reviews
Reviewed 2 weeks ago

Ok, the Hotel is not expensive, but They put me in the room that can be communicating. I could hear my neighbors phone conversation. Being woken up at 2am because I could hear his TV is not he nicest feeling. The Breakfast is great. The...More

Thank Pili1970
Response from Rachael G, General Manager at TownePlace Suites New Orleans MetairieResponded 2 weeks ago

Thank you for taking time to give us your feedback about your recent stay. We're excited to hear that you enjoyed our complimentary full breakfast and friendly, accommodating staff. I apologize for the inconvenience of being disturbed at 2am by noise from a neighbor, and...More

Reviewed September 20, 2018

Tokiwa at the property is truly the epitome of customer service. When I arrived it was in the afternoon so she told me I had to have all of the money on a card. Before I left out the door she showed me a strip...More

Thank lilart4
Response from Rachael G, General Manager at TownePlace Suites New Orleans MetairieResponded 2 weeks ago

Thank You so much for your awesome review and wonderful feedback about Tokiwa. Please know that I have shared your review with her and our entire team. Thanks again for recognizing the hard work our team does on the daily basis. On behalf of myself...More

Reviewed August 19, 2018

Even though our family had reserved our rooms prior to our arrival, we were given rooms on different floors. The rooms were clean, beds were comfortable, décor very outdated. The breakfast area is very small but clean, food selections varied.. boiled eggs cooked too hard;...More

1  Thank 2happi
Reviewed July 10, 2018 via mobile

As many times as I’ve visited NOLA never considered TownPlace Suites, but the new nearby Residence Inn was sold out due to Essence Fest. For starters, the double room suite was very nice. Entire room was clean, beds were comfy and the master bedroom was...More

Thank Shawtyblack
Response from Lanell G, General Manager at TownePlace Suites New Orleans MetairieResponded July 11, 2018

We recognize your time is valuable and appreciate the feedback you have provided to us. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at TownePlace Suites New Orleans Metairie, I sincerely...More

Reviewed July 6, 2018 via mobile

Room was clean and staff friendly. Pool was closed and I saw a family rather disappointed by this when they got off the elevator in swim clothes and found it closed. Bed comfortable and enough linens. Only stayed one night. Their luggage carts are in...More

Thank Leonard O
Response from Lanell G, General Manager at TownePlace Suites New Orleans MetairieResponded July 9, 2018

Hi Leonard, Thanks for sharing your experience with us. Unfortunately, the pool had to be closed one morning as it was unsafe for guests to be in. One of the lights had come out leaving exposed wires. We actually received 3 brand new luggage carts...More

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Questions & Answers
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DebT9898
May 3, 2016|
AnswerShow all 5 answers
Response from ops79 | Reviewed this property |
You could get a cab but it is kind of a long drive from the middle of downtown. Traffic is very busy at times.
0
Votes
Lee C
June 24, 2015|
Answer
Response from Randy V | Reviewed this property |
Did not use it but the sofa it's self was nice
0
Votes
Room Tips
"I wouldn't stay here"
klintond2015
Apr. 3, 2018
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"Room 204 has the swimming pool outside- louder when the pool has kids yelling."
Jodnay
Feb. 19, 2018
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"2 bedroom suites are nice-beds are a double or queen"
kellie2018
Jan. 15, 2018
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"Rooms that can sleep many"
lisarand0lph
Jan. 23, 2017
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PRICE RANGE
US$112 - US$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites new orleans metairie hotel harahan
LOCATION
United StatesLouisianaHarahan
NUMBER OF ROOMS
125
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