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TownePlace Suites New Orleans Metairie

141 reviews
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Traveller (24)
Room & Suite (17)
Dining (1)
Overview
  • Excellent35%
  • Very good31%
  • Average21%
  • Poor6%
  • Terrible7%
Travellers talk about
“burner stove”(2 reviews)
“full kitchen”(8 reviews)
“new orleans”(45 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Offers from TownePlace Suites New Orleans Metairie
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (141)Write a Review
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Show reviews that mention
All reviewsburner stovefull kitchennew orleanssmall kitchenbreakfast roomminute driveonly stayed one nightcomplimentary breakfast isextended stayfrench quartersofa bedan older propertyrestaurants and shoppingnice breakfastbathroom sinkan updaterooms were clean and comfortable
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11 - 15 of 139 reviews
Reviewed 13 July 2017 via mobile

We booked this hotel for one night before boarding a cruise out of New Orleans. We were very pleased with the friendliness of the staff! They were very kind. The room was clean and large. The kitchenette would be great for a longer stay. The...More

Thank tlopz
Response from Ronnell W, General Manager at TownePlace Suites New Orleans MetairieResponded 31 July 2017

Hello tlopz, Thank you so much for a great review, we are so happy to hear we have met all of your expectations. Please come back and visit us again! Hospitably Yours, Ronnell Williams General Manager

Reviewed 10 July 2017 via mobile

Rooms had basic facilities and good for a small family of 4. Kitchen is well stocked. Breakfast is basic and the usual pre cooked. Around the corner you have a Popeyes and an IMAX theatre. French street is a good 15 min drive Big advantage...More

Thank Souzam
Response from Ronnell W, General Manager at TownePlace Suites New Orleans MetairieResponded 31 July 2017

Hello Souzam, Thank you so much for your 3 star review. However, we will use your candid review to improve areas at our hotel. Please come back and visit us again, so we can earn additional stars. Hospitably Yours, Ronnell Williams General Manager

Reviewed 5 July 2017 via mobile

Amazing Staff!!! Everyone was so friendly. The hotel is very clean. My room was very clean and roomy. Excellent place to go with family. Michael at the front desk was very helpful and always smiling. Tee and Family will be back😀😀

Thank LaTeeLuvs
Response from Ronnell W, General Manager at TownePlace Suites New Orleans MetairieResponded 31 July 2017

Hello LaTeeLuvs, Thank you so much for a five star review, please come back and see us again. Thank you so much for mentioning Michael, we are very fortunate to have him on our team. Hospitably Yours, Ronnell Williams General Manager

Reviewed 27 May 2017 via mobile

My family and I are here to visit family. We're staying here at Towneplace suites . The mobile app is great. However the staff marks items you asked for as complete. I've tried it twice since this visit. Still nothing has been delivered to my...More

Thank Mykyla
Response from Ronnell W, General Manager at TownePlace Suites New Orleans MetairieResponded 29 May 2017

Hello Mykyla, Thank you so much for your candid review, and sharing your experience. We are very sorry to hear that your recent stay was below average. I do agree the Marriott mobile app is a wonderful feature for our guest to utilize. We are...More

Reviewed 12 May 2017 via mobile

We stayed for 3 nights and found the staff to be terrific. It was clean and comfortable. It's close to restaurants and shopping. We found it very easy to get into the city and had a great time. We had a 2 bedroom suite with...More

Thank jeaninesmith
Response from Ronnell W, General Manager at TownePlace Suites New Orleans MetairieResponded 29 May 2017

Hello jeaninesmith, Thank you so much for a five star review , I am so happy to hear your stay was great. We will consider all your suggestions to improve our hotel. Hospitably Yours, Ronnell Williams General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$110 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (24)
Room & Suite (17)
Dining (1)
Questions & Answers
Ask a question
DebT9898
3 May 2016|
AnswerShow all 5 answers
Response from ops79 | Reviewed this property |
You could get a cab but it is kind of a long drive from the middle of downtown. Traffic is very busy at times.
0
Votes
Lee C
24 June 2015|
Answer
Response from Randy V | Reviewed this property |
Did not use it but the sofa it's self was nice
0
Votes
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12
Room Tips
"2 bedroom suites are nice-beds are a double or queen"
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"Rooms that can sleep many"
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"ask for high room....thats a high floor not a room to get high in!"
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"Rooms on the top floor tend to be the quietest."
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