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BEST WESTERN PLUS Westbank

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487 Reviews from our TripAdvisor Community

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Showing 472: English reviews
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Bloomingdale, Illinois
Reviewed 4 days ago NEW

All of the front desk employees (especially Nancy) were cheerful and extremely helpful. We stay here often, and hope it retains its charm throughout the remodeling process. It always has felt like little piece of the French Quarter has been transported to the Westbank. One suggestion to management - please bring back the towel racks in the bathroom! Remembering to...

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Helpful?
Thank Jim P
Reviewed 1 week ago via mobile

Reserved 2 beds for 3 people. Was told they could not honor the reservation. When we showed up. They had called several hours before asking if we still needed 2 beds. Never said they would not honor at that time. Didnt seinfeld teach these morons about taking reservations years ago Had to ask for rollaway twice. Was instantly barged in...

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Helpful?
Thank Sawsdad
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

I would like to apologize for the terrible experience you had while a guest at our hotel. I understand how frustrating it is as a guest to arrive at a hotel and not receive the room type you requested. Unfortunately, their are instances that occur that prevent the hotel from being able to provide a specific room type. When these...

Sheridan, Arkansas
Reviewed 2 weeks ago

We went down to spend the night prior to boarding a cruise out of New Orleans. From the minute we walked in the door we were treated extremely well. The check-in went well and the front desk employee went out of his way to make us feel welcome, explaining the amenities of the facility and surrounding area. Was offered fresh...

Review collected in partnership with Best Western
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Helpful?
Thank Ramona D
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

Wow! Thank you for writing such a nice review of our hotel. It is very rewarding when I read compliments about our staff, facility, and amenities. Our staff always works hard to make a memorable experience and it appears that they did their job well! I am very pleased that you had a great dining experience at the new restaurant...

Seattle, Washington
Reviewed 2 weeks ago

My wife and I spent a few days visiting New Orleans and other nearby areas and wanted a hotel that was near the center of things but where we could still park a rental car. This hotel is about a 20 minute drive from downtown and the French Quarter. It's on a commercial street that runs through a residential suburb....

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Helpful?
Thank HenryHHenry
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

Thank you for taking the time to write an extensive review of our hotel. This hotel is actually 30 years old. However, we are consistently upgrading to keep up with the newest trends and needs of today's traveler. It is quite the compliment to be referred to as a "new " hotel. I will take your review and make some...

Foley, United States
Reviewed 2 weeks ago

I stayed at Best Western for one night as my son was leaving out of Belle Chasse AFB the next morning for boot camp. The entire facility was quiet. There were no issues with noise or appearance of the area, inside the courtyard or out. My room was clean, comfortable and overall nice.

Review collected in partnership with Best Western
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Helpful?
Thank 794staciet
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

Thank you for taking the time to write a positive review about our hotel. Your words describe what we like to hear from every guest.." my room was clean, comforatable, and overall nice." Please thank your son for his service to our country. Best Western Plus Westbank appreciates our military and what they do for our country every day. Sincerely,...

Louisiana
Reviewed 2 weeks ago via mobile

My family and I were here a week on a business trip with my husbands company and we have no complaints at all. Clean rooms, nice staff, free hot breakfast & wifi. We felt safe too. Loved the location and the set up. It was perfect and the restaurant next door (Lafitte's) was delicious too! Extremely satisfied!

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Helpful?
Thank candihend
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

"Extremely satisfied"... words we want to hear from every guest that stays with us. I am very pleased to see that you found our rooms clean, staff nice, and enjoyed our free hot breakfast and wifi. The new restaurant next door has been a big hit with our guest. I will make sure they know how much you loved their...

Ontario
Reviewed 2 weeks ago

The hotel and rooms are very clean and well kept. The pool area is nice comfortable. All the hotel staff are very friendly and helpful. Renee at the front desk at check in was especially helpful. She gave helpful direction and tips on visiting New Orleans, and her restaurant recommendations were perfect for what I was looking for.

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Helpful?
Thank Johnnyrocksvegas
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

Thank you for writing a nice review of our hotel. Excellent is what we strive for. I am happy that Renee was able to assist you and give helpful recommendations on restaurants and tips on visiting our lovely city. Please come back and see us if you are in our area... we would love to give you excellent service again....

Rockford, Illinois
Reviewed 2 weeks ago

We stayed at the Best Western Westbank for our Cruise out of New Orleans. The hotel is beautiful. They had a large assortment of food for breakfast. The women working the breakfast was very nice. We parked our car there free for the week we were gone on our cruise. The hotel paid for our cab to the cruise port,...

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Helpful?
1Thank Eliz49
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

Our Park & Cruise rate has become a very popular option for guests cruising out of New Orleans. I am pleased to see that you enjoyed the amenities provided in this rate plan, such as free parking, fresh hot breakfast, and transportation to the cruise terminal. If you ever cruise out of New Orleans again, we would love to have...

West Dundee, Illinois
Reviewed 3 weeks ago

I stayed at the Best Western Plus Westbank during the Christmas Holiday season in 2016 visiting my daughter in New Orleans. The hotel was very clean, quiet and reasonably priced. The staff were very friendly and accommodating. This hotel served free breakfast each day. In addition to the standard continental breakfast with bagels, Danish, cereal, toast and yogurt they served...

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Helpful?
Thank rpepp
stephLA123, General Manager at BEST WESTERN PLUS Westbank, responded to this review

Thank you for taking the time to write a nice review about our hotel. It is rewarding to read that you found our hotel to be a great value for the amenities we offer such as our fresh hot breakfast and free parking. We are conveniently located 15 minutes from the French Quarter which makes us a nice alternative to...

Phoenix, United States
Reviewed 3 weeks ago

Although, I was trying to find a place that was close to the french Quarters, and the fact that Bookit.com, was not truthful of the geographic's of the area! This Bestwestern is a great place to stay great location, and more! If you are looking for a place that is away from the actions of the french quarters and you...

Review collected in partnership with Best Western
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Thank patriciabW4013TH

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Westbank

Address: 1700 Lapalco Blvd., Harvey, LA 70058
Region: United States > Louisiana > Harvey
Price Range: $144 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Westbank 2.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity and Best Western so you can book your BEST WESTERN PLUS Westbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Westbank Hotel Harvey
Best Western Harvey
Harvey Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Westbank staff and other travellers.
11 questions
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Questions? Get answers from BEST WESTERN PLUS Westbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend a 2nd floor room – they have elevators, and the first floor rooms take on a smell from anyone smoking around the pool area.”
 of 5 bubbles 641jimp, 19 Feb 2017 | Read review
“I would try for one of the upper floors down the way from the pool. There is an elevator at the front of the hotel.”
 of 5 bubbles HenryHHenry, 9 Feb 2017 | Read review
“Get a room overlooking the pool courtyard”
 of 5 bubbles Eliz49, 3 Feb 2017 | Read review
“Best view and the room are cleaner than most hotels”
 of 5 bubbles mzbossb22, 29 Jan 2017 | Read review
“The rooms are very very great love the room”
 of 5 bubbles elisalucas4, 17 Dec 2016 | Read review
5 of 5