For the working man, or value conscious leisure traveler there is just no other choice in the area. Breakfast is superb, every day, rooms are clean and neat as a pin. Front desk is excellent and ambiance is the best. They could easily charge 20% more and still be a bargain. You cannot go wrong here. I've been a customer for 10 years.
Stephanie Self truly cared about our Executives Meeting, and accommodated our requests in a very short time frame. Hotel team is super friendly, especially Brandy at front desk and Lulu in our meeting room. Ample free parking. We would definitely use Best Western in Harvey, again.
The hotel is very clean and has very nice facilities. No complaints from me. I love using this location and it’s proximity to places I go to while staying here. I hope to use the other amenities next time I visit.
We had park and cruise package. The hotel was cute but older. However, or room the plugs were too loose to plug in anything - heat did not work so we froze - toilet wouldn’t fill so we had to use lobby restroom . Taxi was no-show for park and cruise package with transportation supposedly included so we had to get our own Uber. Only credit 15% for taxi after I insisted. Would not recommend or stay again
This place is great. Nothing fancy but great location & friendly workers. It is near a Target & Sams Club. There are a lot of restaurants nearby. We arrived late at night so we only took advantage of PJs for morning beignets. However, I did try the hotel breakfast and the ethnic food was really good. The other stuff was just the usual fare. We did the park n cruise. They provide the cab ride to the port (about 25 minutes), if you ask. You have to get your own cab back ($8 per person) You can park wherever you want at the hotel. Our car was perfectly fine. We didn't have to go into the hotel when we returned. We put our luggage in the car and took off. I would definitely stay here again. The beds were comfortable and the bathroom was functional. I recommend this place for a park and cruise.…
We were able to check in early amidst a beautifully decorated Lobby over the Christmas Holidays. The handicapped room was very nice and roomy. The bathroom was well fitted. The bed was comfortable and the bedding was decorative.We really enjoyed the full breakfast meals. The lady in charge was so cheerful (even singing quietly). She was courteous and helpful to everyone. She has been there for years.
Courtyard in center is beautiful, along with a bar/cafe, Every employee we encountered was warm, friendly and helpful! We asked for recommendations for dinner and were given several choices, we ate next door at the seafood restaurant - amazing. If we ever cruise from NOLA again, we will definitely stay here again!!
The hotel is nice but if you plan to pay the park and cruise rate, beware! My car was parked for 7 days and was involved in a hit and run. Initially contacted front desk upon my return. She apologized and gave me the general managers number and informed me to reach out the following day. I reached out and left a voicemail with no return. 6 days later, I called and got ahold of her and she first alleged she didn’t have a voicemail but when I told her about my car she remembered my call… she didn’t even plan on reaching back out to me. In the end, she said it wasn’t Best Westerns problem. Police dept. didn’t do anything. Now I have to pay for my car to be repaired after already paying $200 for a one night stay and parking. Poor customer service.
This is by far one of the best hotels in New Orleans. You gotta check it out, it will be worth it! The jacuzzi, staff, and management are excellent. The food was great and the location is the greatest. If you stay here you will not be sorry.
This is the place to stay for cruises out of New Orleans. Park and take their cab service to the port at great savings. It's an older but well-maintained place with amenities. Rooms are comfortable and quiet.
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