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Hilton Garden Inn New Orleans Airport

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Hilton Garden Inn New Orleans Airport
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596 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Clarenville, Canada
Reviewed yesterday NEW

Very friendly place to stay clean hotel and all employees were very friendly and willing to help you. Great location for our trip and not to far from the airport for our return trip home with a shuttle service

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank perryf2017
00gC, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

Thank you for choosing the Hilton Garden Inn New Orleans Airport for your business stay in the New Orleans area. We are so happy that you loved our friendly associates, shuttle service and our convenient location which was perfect for your needs. It was great to have you here, and we hope to see you again soon. Thank you, Front...

Mobile, United States
Reviewed 3 days ago NEW

Very friendly staff, good value, free shuttle and free parking for 7 days. After 7 days, it's only $5 per day. ALOT cheaper than parking at the airport! I recommend using this hotel, and I will certainly return.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jasonhZ5866ZG
00gC, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

Thank you for choosing the Hilton Garden Inn New Orleans Airport for your business visit and finding us to be a great value. We are glad you loved the service provided by our courteous staff, our well-kept property and our complimentary shuttle service along with the parking facilities. It was our pleasure serving you, and we look forward welcoming you...

Reviewed 3 days ago NEW

First off Hilton needs to come up with a better title for this hotel. I was looking for a room at the Airport Hilton across the street from the airport and I ended up with a reservation to the Hilton Garden Inn Airport about 15 minutes away. Of course I stopped at the Airport Hilton where I thought I was...

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Helpful?
Thank Ken D
00gC, Manager at Hilton Garden Inn New Orleans Airport, responded to this review

Thank you for staying with us and for the comments provided. We are happy your visit was overall pleasant and you enjoyed the spaciousness of your room and the amenities we provide. Having said that, we are sorry for the inconvenience you experienced to find our property. We appreciate your suggestions and hope you will give us another chance to...

Pennsylvania
Reviewed 4 days ago NEW

The staff texted me earlier in the day to check in and see if we needed anything which we thought was great. When we arrived late in the evening, we tried calling numerous times to schedule pick up with their shuttle from the airport--no answer. After a few attempts, I texted and received an email. There was a 15 min...

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Helpful?
Thank Katara29
Reviewed 5 days ago NEW

This is my third stay at the Hilton Garden Inn Airport. I would definitely recommend it as it is conveniently located and the staff works hard to make the stay a pleasant one. the general area offers access to the conference center and casino and many stores and restaurants are nearby. The hotel rooms are clean - could use some...

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Thank alicerM5497ZG
Franklinton, United States
Reviewed 6 days ago NEW

This hotel and staff were fine, but Hilton in general was extremely uncooperative in trying to simply change my reservation to another Hilton not 5 miles away. They deliberately mislead you by calling it "Hilton Garden Inn New Orleans Airport". It's only 4.5 miles from hotel but we wanted the one across street from airport. This popped up first and...

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Thank sharonkB7092RD
Reviewed 1 week ago

I stayed here for a week while I took the LA Bar Exam - by no means a pleasure trip. However, the staff was amazing. They constantly provided snacks, support and great service through the entire trip. The server in the restaurant was supportive and motivational as she brought our dinner last night and the lobby staff were constantly giving...

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Helpful?
Thank Polly F
Las Vegas
Reviewed 1 week ago

Very nice hotel, excellent restaurant, great room, excellent staff. Close to a local casino, Walmart, and other shopping stores. I will stay again on my next trip to New Orleans. Big room, big bathroom

Review collected in partnership with Hilton Garden Inn
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Thank juditho848
Reviewed 1 week ago

We enjoyed every aspect of our stay at this Hilton especially the front of the house staff. This is a spotless hotel, with beautiful furnishings. I always like to find the small "snack" shop with treats available.

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Thank G6329EIjamesl
Hoover, United States
Reviewed 2 weeks ago

This is a nce property. The staff and service was excellent!! I received a text before arrival asking if I needed anything before I got there. Upon arrival the ladies at the front desk were super nice and the young man at checkout was equally as nice. Great location, easy drive to downtown New Orleans.

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Thank Vivian G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn New Orleans Airport is adjacent to the Pontchartrain Convention Center, next to Treasure Chest Casino, and approximately five miles from Louis Armstrong International Airport. A few amenities include a made to order hot breakfast, complimentary airport shuttle service, a state of the art fitness center, outdoor heated pool,with a whirlpool. The lobby lounge and restaurant offer nightly specials and in room dining along with a 24 hour lobby Pantry for sundry and other food items. The Hilton Garden Inn New Orleans Airport also offers valet laundry service, on-site laundry facilities, and complimentary airport transportation. Complimentary bus parking available. All rooms feature refrigerators, microwaves, Keurig coffeemakers, complimentary Wi-Fi, voicemail, irons/ironing boards,and hairdryers.The hotel overlooks Lake Pontchartrain and is about two miles from Esplanade Shopping Center and Rivertown museums and 12 miles from the French Quarter and downtown New Orleans. ... more   less 

Additional Information about Hilton Garden Inn New Orleans Airport

Address: 4535 Williams Blvd, Kenner, LA 70065-1449 (Formerly Hotel Kenner )
Region: United States > Louisiana > Kenner
Price Range: $130 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New Orleans Airport 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline and Travelocity so you can book your Hilton Garden Inn New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn Kenner
Hilton Kenner
Kenner Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Orleans Airport staff and other travellers.
6 questions
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Point Roberts, Washington

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Questions? Get answers from Hilton Garden Inn New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no real views from this hotel, it's kind of bleak outside.”
 of 5 bubbles kend454, 18 Jan 2017 | Read review
“There is only one set of elevators, so look for a floor plan to get one close to either the elevators or the stairs.”
 of 5 bubbles pollyf337, 14 Jan 2017 | Read review
“Second floor away from the banquet rooms are best on the weekend”
 of 5 bubbles seemyeyes, 1 Nov 2016 | Read review
“Close to the Casino.”
 of 5 bubbles 562stephaniem, 3 Aug 2016 | Read review
“All rooms seem quiet. We were by the guest laundry and still it was pretty quiet.”
 of 5 bubbles kendallc-h, 17 Jun 2016 | Read review
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