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Extended Stay America - New Orleans - Airport

124 reviews
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Traveller (9)
Room & Suite (13)
Dining (1)
Overview
  • Excellent36%
  • Very good16%
  • Average21%
  • Poor13%
  • Terrible14%
Travellers talk about
“grab and go”(5 reviews)
“stayed here”(13 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Wheelchair Access
Self-Serve Laundry
Breakfast included
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - New Orleans - Airport
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (124)Write a Review
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All reviewsgrab and gostayed herefull size fridgegold starnew orleanshome away from homeroom was cleanstove topgreat roomthe entire staffclose to the airportfrench quarterenjoyed my staynice stayfront desk staffstaff was friendlykitchenette
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1 - 5 of 123 reviews
Reviewed 5 weeks ago

The lack of basic items in the room such as hair dryer and coffee maker were minor compared to the filthy run down condition of the room. Stained carpet and bedding were bad and once daylight came we could fully see the dirt and grime....More

Review collected in partnership with Extended Stay
Thank Patricia T
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 5 weeks ago

Patricia, please accept our sincere apology for the cleanliness issues you encountered in your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Please note, in-room amenities such as hairdryers are available and complimentary at...More

Hotel's Favourite
Reviewed 15 September 2017 via mobile

I have stated at over 20 hotels fore close to 60 stays in the last 3 months. I'm classified as a gold member on a competing website. And I promise you won't find a better deal on any website than Extended Stay America New Orleans...More

Thank Chad K
Response from 00esa, General Manager at Extended Stay America - New Orleans - AirportResponded 16 September 2017

Chad, thanks for the awesome feedback. We are delighted to know your stay with us was perfect and that you were satisfied with all the aspects of our hotel. We appreciate your business to Extended Stay America and look forward to having you as our...More

Reviewed 14 January 2018

I stayed here 2 nights traveled from Houston. I left my glasses on the t.v. stand left and left out for business. Returned back from my travel and notice my glasses were missing. Someone came in my room and took my fashionable glasses. They are...More

Review collected in partnership with Extended Stay
Thank Luciana T
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 5 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 7 January 2018

we stayed in a studio suite with 2 full beds and big pull-out sofa. The beds were nice and comfortable. The suite was very spacious. It was a great value for a family of five. the elevator (we think) that was next to our room...More

Review collected in partnership with Extended Stay
Thank trishb629
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 8 January 2018

Trish, thank you for staying at Extended Stay America and for the feedback. We are glad to read you liked the service offered by our staff and that you were impressed with your room along with the great value we offer. It was a pleasure...More

Reviewed 3 January 2018

Staff members were friendly. Kitchenette area was okay. Only one pot but when visiting the New Orleans area cooking ranks down on the list since so many good restaurants to visit. First floor rooms need privacy sheers if guests choose to open curtains for daylight....More

Thank LSLJD
Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 4 January 2018

Thank you for being our guest and for taking the time to review our hotel. We are happy to read you & your family had an overall nice stay with us liked our convenient location close to many attraction. However, we are sorry for the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$80 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$80 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (13)
Dining (1)
Questions & Answers
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Gabrielle P
12 January 2015|
AnswerShow all 3 answers
Response from Amy L | Reviewed this property |
No barely has anything accommodating
0
Votes
Rosemarie P
8 January 2015|
AnswerShow all 2 answers
Response from gwingman1 | Reviewed this property |
about fifteen miles. No shuttle
0
Votes
Room Tips
"Request upper floor if you anticipate opening curtain. We didn't use the self-laundry. Small space if..."
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"no restroom in lobby, breakfast too simple to be called "breakfast", room not clean, no room..."
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"Noise goes through the walls on every floor"
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"East side you get noise from incoming customers & front door. West side you get noise from the airport."
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