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Hilton New Orleans Airport

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Hilton New Orleans Airport
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877 Reviews from our TripAdvisor Community

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Showing 858: English reviews
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Baton Rouge, La
Reviewed 3 days ago NEW

I only stay here when Im flying out of town. The Hotel is very nice and has a decent Restaurant/Bar but thats as far as I go. The service is never very good, under staff at front desk, slow service everywhere you go. So the Hilton would be a 4 and the service barely a 3 rating, but it is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MargaritaBill
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017 via mobile

My family and I stayed here after returning to port orleans from a weeklong cruise. Our room was not ready but they stored our bags for us while we explored the French quarter. When we returned to the hotel our room was ready and beautifulclean and spacious. Dominos delivered within 15 minutes. We had a 6am flight and at 4...

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Helpful?
Thank patricia m
About Hotel's Favourite Review
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear patricia m, Thank you for your gracious review. I am so glad you enjoyed your beautiful, clean and spacious guest room and that you had a flawless stay. It's wonderful that you enjoyed your time exploring the French Quarter. Your comments are much appreciated and we look forward to seeing you again on your next visit.

Portland, United States
Reviewed 4 days ago NEW

Choose this hotel because of an event held there. The rooms were clean and large, and the king bed was so comfortable! They even had large towels -- what a fantastic thought. The pool was totally wonderful. The staff was helpful with a let-me-help-you attitude with a smile (much appreciated!). Just a note, if you're there for an event with...

Review collected in partnership with Hilton Hotels & Resorts
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Thank susansY2783YS
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for the five star rating and for sharing feedback regarding your visit. We are delighted that you enjoyed a comfortable, clean and large room and enjoyed the large towels! We thank you for your business and trust your event was successful. Our team prides themselves on spreading the warmth of hospitality - we appreciate your recognition of their...

New Orleans, United States
Reviewed 4 days ago NEW

We were there for one night before we flew out the next day. The shuttle service was top-notch - communicated well and let us know how quickly he would pick us up and how often they dropped off. Also, I was amazed that there was NO airport noise - I don't know how they do it, but we did not...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 491jimmyw
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for the fabulous five star rating and for sharing feedback regarding your recent visit. We appreciate all feedback as it is important to improving our service. We are delighted that you found the shuttle service top-notch - we provide complimentary airport shuttle service 24 hours/on demand.. We ensure sleep filled nights by using soundproof windows to block out...

Lafayette, Louisiana
Reviewed 6 days ago NEW

I've never been disappointed with our numerous stays at the Airport Hilton New Orleans. Every staff member from arrival to departure greets you with a smile, providing service needed to get you to your next destination.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lige D
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello Lige, we thank you for the fantastic five star review and for taking the time to provide feedback regarding your recent visit - all feedback is important to our team. We thank you for staying with us numerous times - you loyalty is very much appreciated. Our team embraces Conrad Hilton's vision... "It has been and continues to be...

Hattiesburg, Mississippi, Usa
Reviewed 1 week ago NEW

This hotel is where we chose to stay overnight to catch an early flight out the next morning. Since we are Hilton Honors members we have come to expect great service everywhere we travel using the Hilton brand of hotels. This hotel is undergoing some renovations so I can overlook that, no problem. However my main complaint was the unfriendly...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gwen W
Reviewed 1 week ago via mobile

This hotel is a little disappointing. There are few people staffing the front desk; they seem nice enough, but the information they gave me was not accurate. The kitchen is having trouble refilling food items the buffet, leading to delays and some disappointment. The upkeep of the room and furniture is lacking; drawers stick and bathroom lights missing. The accommodations...

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Helpful?
Thank PaulYakshe
Bloomington, Minnesota
Reviewed 1 week ago via mobile

We stayed at this Hilton well my wife attended a conference at the hotel. One of our fellow guests tried to check into a room, but the smell was so foul she had to get another room. We found out that there is major construction going on and is their opening walls bad smells are permeating certain rooms. A lot...

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Helpful?
Thank scan1man
Toronto, Canada
Reviewed 1 week ago via mobile

It was our last days in NOLA and we don't want to commute from DT to the Airport so we decided to stay at the Hilton and we loved it. It was the NYE celebration in NOLA . The rooms are clean and nice with an outdoor pool, the atmosphere was beautiful. There's a free shuttle to and from the...

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Helpful?
Thank Rachelle L
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello Rachelle, we thank you for the awesome five star review and most importantly for taking the time to provide feedback regarding your recent visit. We are delighted that you loved your two-day stay with us. The hotel offers complimentary airport shuttle service 24 hours/on demand as a cost savings and as an added convenience to our guests - happy...

Menlo Park, CA, United States
Reviewed 1 week ago

I've stayed at this hotel MANY times, especially when I have an early morning flight the next day. The location and access to the airport via the hotel shuttle is excellent. The rooms are in need of an updating but are OK - certainly a good value! Staff is great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 412reneer
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking the time to provide feedback regarding your recent visit - all feedback is very important to our team. Most importantly, we thank you for your loyalty and for staying with us many times.. The hotel's location, directly across from the New Orleans Airport, and complimentary airport shuttle service makes the hotel an excellent choice for an...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 

Additional Information about Hilton New Orleans Airport

Address: 901 Airline Dr, Kenner, LA 70062-6922
Region: United States > Louisiana > Kenner
Price Range: $211 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Airport staff and other travellers.
7 questions
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Questions? Get answers from Hilton New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose somewhere else”
_margoramage, 23 Mar 2017 | Read review
“Get a pool or non airport room to cut down on the noise”
JoshW937, 5 Jan 2017 | Read review
“Though close to the airport, even facing MSY we heard almost no plane noise. Rooms to the back will be quieter”
  • Room 315 - Sink & vanity
  • Room 315 - View from room
  • Room 315 - Outlets on chest of drawers
  • Room 315 - Safe in closet
  • Room 315 - Bed, chest of drawers, TV, coffeemaker toward closet and bathroom
  • Room 315 - Closet w/ mirrored doors
  • Room 315 - View from room
  • Room 315 - Chest of drawers, TV, desk and sitting area from bed
Bill_Hunt_AZ, 24 Dec 2016 | Read review
“My room faced the airport and I did not hear any noise from there.”
Patricia1209, 25 Aug 2016 | Read review
“Our room 434 faced the Airport. But it was quiet.”
PatrikQ, 4 Aug 2016 | Read review
5 of 5