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Hilton New Orleans Airport

901 Airline Drive, Kenner, LA 70062
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Close 
  • The Shooters' Club Firing Range
    4.8 km
  • 3 star hotel
  • Pool
Reviewed 16 May 2016
Great place to stay!
From the time I walked through the door until I checked out... more
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818 Reviews from our TripAdvisor Community

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Showing 799: English reviews
St. Francisville, United States
Reviewed 16 May 2016

From the time I walked through the door until I checked out everyone was helpful and friendly. Room was clean and comfortable. Parking was secure and convenient. Would definitely stay there again. Excellent staff, very welcoming.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Marian G
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you so much for the five star review - all feedback is extremely important to us. Our team truly prides themselves on providing helpful and friendly and clean and comfortable rooms - thank you for recognizing their efforts. We look forward to welcoming you back! Warm regards, Melinda Mueller Director of Sales

Baton Rouge, Louisiana
Reviewed 15 May 2016

This hotel is in the best location for Honky Tonk Row, the Hall of Fame, the Ryman(Grand Ole Opry) and many other sites. We have stayed here twice and would stay here again. Within walking distance to many places.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Randall B
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Randall B, Thank you for your feedback. I am sorry, I do believe you have us confused with a location in Nashville but I am glad that you had a nice time and thank you for choosing Hilton.

Aurora, Illinois
Reviewed 14 May 2016 via mobile

Stayed here for a couple of nights and was pleasantly surprised. The property is well maintained, clean spacious rooms and very nice staff. Also very quite for being near the airport. Only negative is breakfast is expensive and not very good. I would stay here again but would find another option for breakfast.

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Helpful?
Thank Karkman
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Karkman, Thank you for sharing your feedback. I am glad you found our property well maintained, our staff very nice and our hotel quiet. My apologies though for your breakfast experience. I hope you shared your feedback with a team member while on property to afford us the opportunity to make it right. We appreciate any opportunity to exceed...

Louisiana
Reviewed 13 May 2016

Been staying here for many years. Hotel staff is very good/efficient and friendly. If you have an early morning flight this is a great place to stay. This week I arrived at 2AM from Los Angeles. I was very glad to have a room booked before I had to drive to Baton Rouge the next day

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank LAHarleyGal
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Fantastic! Thank you for the great review and thank you for your loyalty over the years. Our team truly prides themselves on providing good, efficient and friendly service - thank you for the comment! The Hilton New Orleans Airport is conveniently located directly across from the Louis Armstrong New Orleans International Airport (providing the least amount of travel time) along...

Trout Creek, Montana
Reviewed 13 May 2016

High price for not even having at least a complimentary breakfast. Breakfast costs $19. Only on premisis restaurant high price and poor quality. Common areas not clean and windows so dirty it is difficult to see through.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rod B
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Rod B, Thank you for taking the time to share your feedback. I am very sorry that you were disappointed with the value of our breakfast options and with our common areas. I will share your valuable feedback with our team so that we may use it to improve upon our services. Again, my apologies and I do hope...

Wisconsin
Reviewed 10 May 2016 via mobile

The room was average, and the staff friendly, but not to the level that you would expect for the room rates. Some public areas had a strong mildew smell and could use a deep cleaning. On the plus side they do have an onsite restaurant/sports bar and is located right at the Airport with a 24 hour shuttle.

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Helpful?
Thank chrisdeann
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear christies246, We appreciate your time in sharing the details of your stay and thank you for your compliments on our friendly staff, our restaurant The Second Line and our 24 hour complimentary shuttle. I would like to extend my apologies that we did not exceed your expectations overall. I will share your feedback with our team and I thank...

Virginia Beach, United States
Reviewed 9 May 2016

For early morning flights, this hotel is terrific but don't show up hungry. There is no real restaurant, none nearby, and the room service was lacking. Many items were unavailable and the prices were exorbitant.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joanne M
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you very much for your feedback. We apologize your disappointment with our restaurant and room service options. We price our food and beverage to be competitive with other hotels in our area but you should expect quality and I am sorry that we did not do a better job of providing this to you. We ask that you speak...

Baton Rouge, LA, United States
Reviewed 9 May 2016

I was invited to the managers reception as a diamond member and was really nice, met the hotel manager and marketing gal who made us all feel welcome. After I went to the restaurant where I preceded to have some dinner,,, that took so long and was so terrible, Please don't eat in the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bonny W
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for sharing your feedback with us and thank you for your loyalty to Hilton as a Diamond HHonors Member. We are delighted that you enjoyed the Manager's Reception and found it really nice and welcoming - we truly thank you for joining us! We apologize for your disappointment with our restaurant - we ask that you speak to...

Sterling, Virginia, USA
Reviewed 7 May 2016

Stayed there for a night. Nothing particularly exceptional. Good location. The staff is just OK, nothing out of extraordinary. The rooms are fine, comfy, not very spacious. Free shuttle to the airport. The amenities were as expected.

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Helpful?
Thank ahanoubon
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear ahanoubon, Thank you for your review. I am glad you enjoyed your stay and found our location good and our rooms comfy. I am sorry though that we did not exceed your expectations overall as your complete satisfaction is always our goal. I hope we will see you again in the near future.

Reviewed 5 May 2016 via mobile

There was no airport noise despite being across the street from the airport. The bed and pillows were comfortable. The room does not have a microwave or mini-fridge. I would expect both of these for the price of this room. The room is clean, but shows its age. The toilet has a slow leak so the tank refills about every...

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Helpful?
Thank Ben W
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Ben W, Thank you for taking the time to provide your review. I am so glad you found your room quiet and clean and your bed and pillow comfortable. We do have microwaves and refrigerators in some guest rooms and this is selected at the time of booking your reservation. My apologies that we did not do a better...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 

Additional Information about Hilton New Orleans Airport

Address: 901 Airline Drive, Kenner, LA 70062
Region: United States > Louisiana > Kenner
Price Range: $212 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a pool or non airport room to cut down on the noise”
 of 5 bubbles JoshW937, 5 Jan 2017 | Read review
“Though close to the airport, even facing MSY we heard almost no plane noise. Rooms to the back will be quieter”
  • Room 315 - Sink & vanity
  • Room 315 - View from room
  • Room 315 - Outlets on chest of drawers
  • Room 315 - Safe in closet
  • Room 315 - Bed, chest of drawers, TV, coffeemaker toward closet and bathroom
  • Room 315 - Closet w/ mirrored doors
  • Room 315 - View from room
  • Room 315 - Chest of drawers, TV, desk and sitting area from bed
 of 5 bubbles Bill_Hunt_AZ, 24 Dec 2016 | Read review
“My room faced the airport and I did not hear any noise from there.”
 of 5 bubbles Patricia1209, 25 Aug 2016 | Read review
“Our room 434 faced the Airport. But it was quiet.”
 of 5 bubbles PatrikQ, 4 Aug 2016 | Read review
“Go elsewhere”
 of 5 bubbles Hamburg_GermanyJayT, 27 Jul 2016 | Read review
5 of 5