We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Hotel New Orleans Airport

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel New Orleans Airport
Crowne Plaza Hotel New Orleans Airport
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

572 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 555: English reviews
Start your review of Crowne Plaza Hotel New Orleans Airport
 Click to rate
Memphis, Tennessee
Reviewed 3 days ago NEW

Very friendly staff. Nice room in great location. Will stay again when in town. Hard to believe you can stay in a Crown Plaza for about the same price of several lower rated hotels / motels. And the breakfast buffet is pretty good too!

 Report
Helpful?
Thank Heavy T
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Heavy T, Thank you for the awesome review! I am glad that we met your expectations and we look forward to your next visit with us. Ivy Lim, General Manager

Reviewed 1 week ago via mobile

Outdated and extremely dirty room. The noise from the departing aircraft from the airport didn't stop till after midnight and started back up at 4am. I tried to arrange hotel transportation the arrival evening and when I came down in the morning, I had to call a cab to get myself to the airport as their shuttle was "unavailable". I'll...

 Report
Helpful?
Thank Louis S
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Louis S, Please accept my sincere apologies that we failed to meet your expectations and I am embarrassed that we did not meet our own internal standards. Please call me at 504-463-7009 if you would give us an opportunity to recover your goodwill. Ivy Lim, General Manager

Daphne, Alabama
Reviewed 2 weeks ago

Room was large and clean and bed was comfortable. I really have no complaints other than there was no complimentary breakfast. Staff was extremely helpful and courteous. A bit pricey, but a really nice place.

 Report
Helpful?
Thank Richard C
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Richard C, Thank you for taking time to review the hotel. I am glad that the hotel cleanliness and bed, as well as our staff had made your stay a pleasant one. We look forward to serving you again. ivy Lim, General Manager

Reviewed 3 weeks ago via mobile

Very nice accommodations. Located minutes from the airport with shuttle transportation. Had dinner at the restaurant, had the catfish and white beans, felt like I was at grand ma's house. The morning breakfast Buffett was right on time.

 Report
Helpful?
Thank Wilton J
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Wilton J, Thank you for the awesome review! Your comment concerning the white beans dish and timeliness of breakfast was shared with the culinary team. We look forward to serving you again. Ivy Lim, General Manager

Houston, Texas
Reviewed 13 January 2017

Great experience. I traveled with my kids to attend Bayou Classic. Although I am usually in the thick of events, I wanted to have quiet moments with my family. This was a great option. Nice amenities.

 Report
Helpful?
Thank Brad C
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Brad C, Thank you for the awesome review! I am glad that we helped make your Bayou Classic experience a great one and you had a good time with your family. We looking forward to serving you again over 2017 Bayou Classic. Ivy Lim, General Manager

Holden, Louisiana
Reviewed 7 January 2017 via mobile

The rooms were nice and comfortable. Staff was nice The restaurant was overpriced and understaffed. My wife had a business conference at the CP and we went to eat at restaurant. After a thirty seven minute wait my wife had to go to the conference Two omelettes and two drinks $38. Other guest were leaving without eating because of the...

 Report
Helpful?
Thank bryanthano
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear bryanthano, Thank you for taking time to tell us about your experience at the hotel. While I am glad that our guest rooms and service provided by staff met your expectations, I am sorry to hear that service in the restaurant was slow on Saturday morning. Your comment was shared with the culinary team. Ivy Lim, General Manager

New Orleans, Louisiana
Reviewed 2 January 2017

Got bumped on my flight on New Years day and the airline provided a room at this hotel. Had dinner at the hotel in the restaurant, The Landing. It was fine. The room was quiet and comfortable. I stayed on the club floor and didn't hear any noise at all. It was a very short stay and left the next...

 Report
Helpful?
Thank patstnt0721
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear patstnt0721, Thank you for the awesome review! And, for joining IHG Rewards program. I am glad that we met your expectations during your layover at the New Orleans International Airport. We hope to serve you again when your travels bring you to the New Orleans area. Ivy Lim, General Manager

Irving, Texas
Reviewed 28 December 2016 via mobile

Last month, I stayed at this hotel for business. The location is great, however, the hotel should be renovated. Also, it's more expensive to stay here, because it's considered another Parish. So, the hotel price and taxes are different. Overall, the experience was good, but, due to it being outdated and more expensive, I'll stay at the Hilton.

 Report
Helpful?
Thank jazzlover74
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear jazzlover74, Thank you for your candid review of the hotel. I am glad that your experience at the hotel was a good one and found our location convenient. The hotel is located within Jefferson Parish and lodging tax is at 14.75%. Our room rate varies according to seasonality. Ivy Lim, General Manager

Madisonville, LA
Reviewed 26 December 2016 via mobile

Very comfortable and there's a great restaurant next door - Brick Oven. Reasonable especially if you leave car when flying out$5/day and shuttle to airport Beats getting up at ridiculous time for early flight

 Report
Helpful?
Thank JimR459
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear JimR459, Thank you for your business and for taking time to review the hotel. I am glad that we met your expectations and your stay was a comfortable one. We look forward to serving you again. Ivy Lim, General Manager

Reviewed 25 December 2016

I would like to think the staff at the front desk. I believe the young ladies name was Emily. She really made me feel welcome. The young man that worked with her was also a great help I did not remember his name. As I was leaving that morning the airport driver offered me bottle water which I thought was...

 Report
Helpful?
Thank antonio m
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear antonio m, I hope you had a great Christmas visiting family and friends in New Orleans. Thank you for the awesome review, which was shared with Emily, Andy, and our team of drivers. We look forward to serving you again in the new year. Ivy Lim, General Manager

288 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (65)
Viewed
Bathroom (5)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (46)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (149)
Viewed
Amenities (32)
Viewed
Double Double Room (14)
Viewed
Pool (6)
Viewed
Dining (17)
Viewed
Standard King Room (15)
Viewed
Suite (19)
Viewed
The Hotel (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (74)
Viewed
Bathroom (2)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (18)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (7)
Viewed
Pool/Beach Area (5)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kenner hotels
0.6 km away
Radisson Hotel New Orleans Airport
0.3 km away
Doubletree by Hilton Hotel New Orleans Airport
0.5 km away
La Quinta Inn & Suites New Orleans Airport
Show Prices
Show Prices
Show Prices
3.3 km away
Hilton New Orleans Airport
0.5 km away
Comfort Suites New Orleans Airport
4.0 km away
BEST WESTERN PLUS New Orleans Airport Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 

Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Region: United States > Louisiana > Kenner
Price Range: $145 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
Number of rooms: 292
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, IHG and Travelocity so you can book your Crowne Plaza Hotel New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel New Orleans Airport staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Crowne Plaza Hotel New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park closest to your room or you will carry luggage a ways.”
 of 5 bubbles 367bradc, 13 Jan 2017 | Read review
“I joined their rewards program before checking in and they were able to put me in a room on the club floor.”
 of 5 bubbles patstnt0721, 2 Jan 2017 | Read review
“Great Housing.”
 of 5 bubbles Y8433SAantoniom, 25 Dec 2016 | Read review
“Go to another hotel!!”
 of 5 bubbles 840gabrielav, 29 Nov 2016 | Read review
“All rooms should be great!”
 of 5 bubbles skidoocarol, 16 Nov 2016 | Read review
5 of 5