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Doubletree by Hilton Hotel New Orleans Airport

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735 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel New Orleans Airport
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Showing 726: English reviews
Reviewed 3 weeks ago via mobile

I posted last night as to how long it took to get my red beans and rice. After it was finally delivered I was delightfully surprised at how good it tasted. Now I'm have in the buffet breakfast and everything is great. Can't go wrong staying here Maybe just be patient if you are here during Mardi Gras

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Helpful?
Thank johngoetz73
Management response:

We are extremely apologetic in regards to the unsatisfactory delivery time of your food but appreciate your positive feedback in regards to the quality of food and satisfaction of our breakfast. It will most certainly be brought to the attention of our food and beverage staff of this comment to rectify the delivery times and ensure this does not happen...

Riverdale, Georgia
Reviewed 3 weeks ago

This was a great stay for my fiancé and I due to the staff and how much they were willing to go above and beyond for us. During a time that was very busy (Mardi Gras) they were able to remain calm, professional and accommodating

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank reginaldtyrones
Management response:

Thank you so much for the polite comments and for recognizing the efforts our staff provides to ensure all guests have an enjoyable stay especially during special event times. we thank you for sharing and hope you visit with us again soon.

United States
Reviewed 3 weeks ago

I enjoyed my stay at the Doubletree. The staff is friendly and very helpful. The location is great if you want to be near the interstate or the airport. It is a little too far out to be in the city for other attractions.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cindysN6159GQ
Management response:

Thank you so much for the kind words in regards to the staff and location of our hotel. We do hope that you stay with us again in the near future should the opportunity present itself.

Dallas, Texas
Reviewed 3 weeks ago

The overall stay was alright but the breakfast was not good at all. Fiancé was not impressed. Pancakes were undercooked and French toast was burnt. I have to say the cook manager did do a great job of accomodating us.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jonathonb67
Management response:

Thank you for your response and I am very happy our Manager was able to accommodate you regarding your breakfast. Hope to see you again soon.

Reviewed 3 weeks ago

The staff at the front desk were very welcoming and helpful. We received warm cookies and felt like we were valued and important. We left first thing in the morning and without any issue. Check out was a breeze and again, we felt very welcomed while we were there. This hotel is only about five minutes from the Louis Armstrong...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank O1816UIsusanc
Management response:

Thanks so much for the positive feedback and we hope that you visit us again in the near future!

McKinney, United States
Reviewed 4 weeks ago

Been staying at this hotel since 2005. DoubleTree keeps mking it better each visit! From the greeting as an HiltonHonors member to the ease of checkout. Overall GREAT experience. Plan on keeping this on mu favs list.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John W
Management response:

Thank you so much for being our regular guest and a member of our Hilton family! Your kind words are always appreciated.

Youngstown, Ohio
Reviewed 4 weeks ago

This hotel was booked as part of a tour from YMT Vacations, for one night prior to a cruise. Hotel staff very helpful and provided us with a coupon for a nearby restaurant. Walked to the Brick Oven (which was good) for dinner. Other dining options within walking distance too. Had breakfast in the hotel restaurant, and the omelette with...

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Helpful?
Thank hern2
Management response:

Thank you for being our guest and a part of one of our very special groups. We appreciate your positive feedback and will definitely bring the restaurant service time up to our kitchen staff to correct this issue for your next visit. We do have some rooms that have an in room safe but they are available upon request. Should...

Grapevine, Texas
Reviewed 15 February 2017

I'm an airline crewmember and due to poor planning of my morning , I realized I was going to miss the 7:00 am scheduled hotel van to the airport. I called and requested the front desk staff to call me a cab. When I arrived downstairs a few minutes later, I was informed the cab would be there in 20-25...

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Helpful?
Thank jaybird121
Management response:

Thank you for taking the time to make note of the staff's efforts to go above and beyond for our guests. We are happy we can offer exceptional customer service to you!

Reviewed 12 February 2017 via mobile

This hotel was a nice quiet hotel for a quick overnight Valentine's Day getaway for My Husband and I. Tchapitoulas omelet was one of the best omelets I've ever had. Quick check-in and check-out process.

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Helpful?
Thank Lauretha B
Management response:

Thank you so much for the nice feedback about your food quality and staff. We hope you stay with us again!

Saint Louis, Missouri
Reviewed 6 February 2017

The staff was excellent and the rooms were cozy and quiet. It's close to the airport. So you do hear the planes landing from time to time but it's easy to get an uber and it's less than $20 to the quarter. There are plenty of restaurants and shopping within walking distance also. And the shuttle will take you anywhere...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Amy K
Management response:

We appreciate the positive review about our property and are glad we were able to exceed your expectations.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans Airport

Address: 2150 Veterans Memorial Blvd, Kenner, LA 70062-5427
Region: United States > Louisiana > Kenner
Price Range: $196 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans Airport 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans Airport staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think it matters really. You have a choice of listening to freeway noise, or taking a chance on the a/c unit.”
 of 5 bubbles Ozark1, 4 Jan 2017 | Read review
“premium room offers mini fridge and microwave”
 of 5 bubbles rosariochatm, 6 Dec 2016 | Read review
“The rooms were very quiet I could barely hear the airplanes taking off or the cars on the street...I will definitely be coming back”
 of 5 bubbles tonyac415, 20 Oct 2016 | Read review
“Request rooms away from elevators and maid stations.”
 of 5 bubbles dbla72, 16 Oct 2016 | Read review
“Definitely pick the back of the hotel if you're sensitive to street noise.”
 of 5 bubbles TXBusinessTraveler, 11 Oct 2016 | Read review
5 of 5