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Doubletree by Hilton Hotel New Orleans Airport

Booking.comUS$139*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Doubletree by Hilton Hotel New Orleans Airport
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754 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel New Orleans Airport
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Showing 745: English reviews
Indianapolis, United States
Reviewed 20 June 2016

The restaurant staff was outstanding!! The food was amazing prepared exactly as requested. The staff was very polite and courteous and went out of their way to make me feel at home. The rooms are badly in need of updating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kellie H
Weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

It was wonderful to read such nice comments about your most recent experience with our Food & Beverage Outlets. Thank you very much for taking the time to provide the feedback. It was our pleasure to serve you and I hope you will allow us the opportunity to do so again on your next visit to the Big Easy. Sincerely,...

Reviewed 17 June 2016

Upon arrival I gave them my name and stated I had a reservation. The person could not find my reservation so I handed them my printed reservation which she then looked again then went to hand it to someone else who then took it in the back of the counter. I had to sit while I waited from someone to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank sandradB5006JK
Weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

New Have
Reviewed 17 June 2016

Was told on arrival that my reservation was canceled. So glad I had a printed email confirmation in hand! Air conditioner in room so noisy we couldn't sleep. Music by the pool way too loud and when I asked if they could turn it down, they said NO!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank kimberlysY1931ES
Isidro-HiltonHelp, on behalf of the Doubletree by Hilton Hotel New Orleans Airport at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Dear kimberlys1931ES, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Baton Rouge, Louisiana
Reviewed 15 June 2016

Great service! We checked in.. It was my daughter's birthday and Kendra at the front desk ordered a fabulous dessert and Michael from the restaurant surprised her. Delivered it and sang Happy Birthday! They went above and beyond!! Enjoyed our short visit very much!

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Helpful?
1Thank Smurphy0615
Weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Please accept my sincere thanks for taking the time to post a comment about your most recent stay. It is really important to us to know that we're performing up to the standards that we set for ourselves and most importantly to yours. I'm glad that you enjoyed your stay here and hope that you will allow us the chance...

Sacramento
Reviewed 15 June 2016

These rooms were in need of lots out new product. Nothing worked and there were holes all around the room. Air conditioner sounded like finger nails on s chalk board. Would not recommend this hotel to anyone

Review collected in partnership with DoubleTree by Hilton
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2Thank J6920VDleew
Weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank You for taking the time to post a review via TripAdvisor. I want you to know that we value your business and will use the feedback you provided to improve upon our service and product where we are able to in order to better ourselves and meet the satisfaction of all our guests in the future. I hope that...

Atlanta, United States
Reviewed 14 June 2016

From the moment we arrived, it was a lovely experience. The lobby is pretty, we were given warm cookies that were amazing. Our room was very clean, pretty, modern and comfortable. I will definitely be back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dionne N
Weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Thank you for taking time to post a review about your most recent stay. I was happy to see that you enjoyed your stay. It was a pleasure to serve you and I hope that we can do so again very soon. Sincerely, Weylan Rhame General Manager

Ocean Springs, United States
Reviewed 14 June 2016

Consistent with the Doubletree brand - clean, well appointed, professional. Parking was easy, and airport noise was minimal. Sole detractor is the $18 breakfast. Everything else was well worth the price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Charles S
Weylan, General Manager at Doubletree by Hilton Hotel New Orleans Airport, responded to this review

Please accept my personal thank you for taking the time to post a review on TripAdvisor about your most recent visit to our property. I'm glad that you enjoyed your stay and look forward to hosting you again on your next visit. Sincerely, Weylan Rhame General Manager

Reviewed 13 June 2016 via mobile

Front desk Michael Banko was extremely helpful and made us feel very welcome as we checked in. There were no wait times and he went above and beyond to make our e Perone e pleasant! Mr. Eddy was also one of favorite staff members who remembered us from two summers ago! This is a very child friendly staff.

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Helpful?
Thank ycram
Jackson, United States
Reviewed 13 June 2016

We stay at this hotel often because it is close to the airport and to our family. The king beds are comfortable and quiet. The rooms are clean and the price is usually good. Some of our family members complained about the double bed rooms being noisy (maybe more kids stay in those). The staff is friendly and the breakfast...

Review collected in partnership with DoubleTree by Hilton
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Thank Gloria A
columbia, United States
Reviewed 12 June 2016

This is a great hotel. For over 2 years I have been using this hotel every 6 weeks on my way to work.The service has always been great and I never have had an issue while staying here. I was greeted with a Presidential Suite on my last stay and couldn't have been more pleased.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jonathan M

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans Airport

Address: 2150 Veterans Memorial Blvd, Kenner, LA 70062-5427
Region: United States > Louisiana > Kenner
Price Range: $156 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans Airport 3.5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Hotwire, Priceline, Cancelon, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Doubletree by Hilton Hotel New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New Orleans Airport Hotel Kenner
Radisson New Orleans Airport
Radisson Hotel Kenner
Radisson Kenner
Kenner Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans Airport staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel New Orleans Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room on the side away from the street, which can be busy.”
gusb2013, 8 Apr 2017 | Read review
“I don't think it matters really. You have a choice of listening to freeway noise, or taking a chance on the a/c unit.”
Ozark1, 4 Jan 2017 | Read review
“premium room offers mini fridge and microwave”
rosariochatm, 6 Dec 2016 | Read review
“The rooms were very quiet I could barely hear the airplanes taking off or the cars on the street...I will definitely be coming back”
tonyac415, 20 Oct 2016 | Read review
“Request rooms away from elevators and maid stations.”
dbla72, 16 Oct 2016 | Read review
5 of 5
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