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The Chateau Hotel - An Ascend Hotel Collection Member

Traveller (21)
Room & Suite (26)
Pool & Beach (2)
About
Location
Cleanliness
Service
Value
Welcome to The Chateau, one of Lafayette’s top rated hotels and your luxurious home for the night. The Chateau boasts not only a convenient location, but a host of amenities to ensure your comfort.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Charming
Mid-range
HOTEL CLASS
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
31Restaurantswithin 1 km
4Attractionswithin 1 km
Reviews & more
159Reviews
57Photos
0Q+A
17Room tips
Traveller rating
  • 63
  • 33
  • 24
  • 20
  • 19
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
+5
Stayed here late November 2018 for a one night stay while en route to Texas. I usually stay within the block of hotels close to the interstate, yet gave the Chateau a try due to sheer intrigue. Upon check in, I was surprised by the lack of foot traffic. I felt as if I was the
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Our room was quite musty, when we arrived. We thought there was to be a fridge. No fridge, no safe, one bathrobe and two towels for two people. We were called and our room visited in the middle of the night, asking who we were. Twice. Apparently record keeping needs work. The
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I stayed Here the weekend of 8/10/2018 There was so many things wrong with this hotel.... The rooms are beautiful and super clean and the beds are so cozy, and not to mention the staff is super friendly and the manager is absolutely helpful! The AC in the on the first floor was
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Response from Karli R, Guest Relations Manager at The Chateau Hotel - An Ascend Hotel Collection Member
Responded Aug. 13, 2018
I do apologize for the problems you encountered during your stay. We are working hard to get everything on track. We appreciate your business and appreciate your review.
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Here’s the list: No A/C in lobby or hallway (girl at the desk said it has been out a week) and our room didn’t cool down, very small TV that had no channels (was told it was “out”), cracked mirror, only 1 trash can, plastered walls from a shoddy repair, sink outlets didn’t work,
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Response from Karli R, Guest Relations Manager at The Chateau Hotel - An Ascend Hotel Collection Member
Responded Aug. 5, 2018
I do apologize for the problems you incurred during your stay. We have ordered the parts for the AC and cable is repaired.
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This was good value for the money. Friendly people and nice large clean rooms If visiting Fayayette a good stay Local area on but not much to do in the town. Local swamp tour was nice and close and good value
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Response from Karli R, Guest Relations Manager at The Chateau Hotel - An Ascend Hotel Collection Member
Responded Jul. 10, 2018
We are delighted that you enjoyed your stay with The Chateau and thank you for the nice review of our our property.
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Album Categories
All photosTravellerRoom & SuitePool & BeachBusiness Centre & Event Rooms
Shuttered windows. Nice touch.
Tub/shower area.
Exterior sink area.
Suite area.
Suite area.
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123456
"Get the King Suite if it is available."
"don't stay here"
"Choose another hotel."
"Pick another hotel"
"Go elsewhere"
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1234
PRICE RANGE
US$103 - US$139 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLafayette ParishLafayette
NUMBER OF ROOMS
50
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