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Rooms are so humid you can wipe the moisture off furniture. Sheets are damp and sticky as well. Roach in dresser drawer. Took money out of my account that was not authorized. States on company dollar.More
Thank Corey H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 1 week ago
Dear Corey H,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding the condition of the room you were given. We also regret the issues you...More
Clerk very polite and accommodating. We were greeted with a smile and felt welcomed. The room was very clean and smelled fresh. The hotel was set back off of the very busy street and we had a first floor room that was looking out onto...More
This is a great hotel in a great location. This is why we chose this hotel for our out of town guests for our wedding and even decided to stay here on our wedding night.
Unfortunately, the staff at the hotel almost ruined everything. We...More
Thank Nathan M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 4 weeks ago
Hello Nathan M,
Thanks for staying with us and posting a review from your recent stay with us. I am glad to know that you regarded our hotel to be great and chose us for your special wedding. On the other hand, I would like...More
Lowest I can go. I would go lower but 1 is as low as it goes. They tried to remodel, but did not do a complete job...heater did not work, next room heater would not shut off, next room phones did not work. It took...More
Response from Traveralot, General Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 12 January 2017
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...More
This hotel has a lot going for it: the set back from a noisy highway is right at the top of the list. The hotel breakfast was quite nice - nothing special, but what was served was fine. The most aggravating part of the whole...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LafayetteResponded 18 January 2017
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. It is nice to read that you have acknowledged the level of service received during your breakfast....More
US$99 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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