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Hilton Garden Inn Lafayette/Cajundome

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Hilton Garden Inn Lafayette\/Cajundome
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509 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Houston, United States
1 review
Reviewed 1 week ago

Everything was fine except for a few problems with the bathroom/room. Those problems did not negatively effect my stay. The breakfast was very good, especially the second one for which I received a coupon after telling the desk clerk about the problems.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 556yanceys
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear 556yanceys, Thank you for taking the time to review your stay, and I'm so happy to hear that our staff was able to resolve the issues you experienced. Things happen that we cannot always prevent however we strive to make our guests as happy as we can and it certainly sounds that we succeeded! Thank you for the comments... More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago

My husband and I stayed at the Hilton on our way to NOLA for Thanksgiving and our son and his family stayed also, in their own room. Our overall stay was okay, though my son woke up with bites all over both legs. The room was large and nice and everything functioned well. There was no complimentary coffee, tea or... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Just-Me623
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Just-Me623, Thank you for taking the time to share your experience at our hotel and my sincere apologies that you did not fully enjoy your stay. We strive to exceed our guests' expectations and it is clear we failed to do so in your case. I have shared your comments with our staff so that we may better accommodate... More 

Yatesville, Georgia
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

The Hilton Garden Inn Lafayette is very clean, staff is friendly and accommodating. The hotel is across the street from the Cajun dome, I was there during a festival and had a great time. The hotel offers breakfast, an indoors pool a bar and service made to order dinner.

Helpful?
Thank clrdl
Dana M, Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

I am so pleased to hear that you really enjoyed your stay at Hilton Garden Inn Lafayette/Cajundome. Our hotel team strives to ensure that each guest feels at home and that we deliver top-notch service. Lafayette has so many great festivals and our hotel is centrally located to all venues. We hope that you return to be our guest in... More 

Eunice, Louisiana
1 review
Reviewed 2 weeks ago

We were in town for a family wedding. The hotel allowed us to check in early, all went smoothly. The room itself was very nice and clean. Checkout the next morning was very quick and efficient. Really enjoyed this hotel!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric J
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Eric J, We're so glad you enjoyed your stay with us while in town for a family wedding! We are so pleased we could accommodate your stay and meet expectations during your travels to Lafayette. We appreciate your feedback and certainly look forward to you coming back the next time you're in town! Sincerely, Matthew Ewing Assistant General Manager More 

Fairfield, California
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

I'd previously stayed at this hotel on vacation in August with my family. Not a pleasant experience at all. Returned in October for business. I had a pleasant surprise! My room was cleaned each day and the staff was very pleasant.

Helpful?
Thank ldgaines
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Idgaines, Thank you for visiting us again!! We are pleased to know you enjoyed your 2nd stay with us and hope you will continue to be one of our loyal guest! Best Regards, Matthew Ewing Assistant General Manager More 

Lafayette, Louisiana
1 review
Reviewed 3 weeks ago

If you are okay with being spoken to rudely you can go here otherwise if u don't need to talk to people hotel is okay.. some guy spoke to me and my kids very rudely regarding them being excited about local football team being in same hotel (they were excited to see them) however the team was LOUD all night... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 815alisonp
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear 815alisonp, My sincere apologies that you were dissatisfied with your recent stay. Our associates strive to handle guest issues and noise complaints as calmly and fairly as possible and I see from your comments that you were not satisfied with the response you received. Our hotel has strict guidelines regarding parties being held in our sleeping rooms - maximum... More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

Our hotel of choice in Lafayette. We have stayed here several times and it is always clean and the employees are very friendly. We have frequented here when there were big football games, Mardi Gras, etc and they always have everything right. Highly recommend.

Helpful?
Thank A TripAdvisor Member
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Thank you for sharing your experience of the Hilton Garden Inn Lafayette/Cajundome! I'm so happy to hear that we are your hotel of choice when visiting Lafayette, and it sounds like you are coming at all the right times to have a lot of fun! We appreciate your recommendation and hope to have you as a guest of the Hilton... More 

Shreveport, United States
1 review
Reviewed 4 weeks ago

I did not choose the hotel and would not if I had to pay for it. It seems a little too pricey for what is offered. The rooms were nice though. Wi-Fi was complicated to access and did not work very well. Breakfast is not included and expensive despite not having a lot of choice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lucile G
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Lucile G, Thank you for taking the time to review your stay! I'm sad to read your review and find out we failed to meet your expectations in several aspects of our hotel amenities. Here at the Hilton Garden Inn Lafayette/Cajundome your feedback is very valuable as it will serve as a coaching lesson into bettering our service. Thank... More 

1 review
Reviewed 4 weeks ago

The Hilton Garden Inn is an overall exceptional place to stay. The atmosphere is very heart warming and relaxing! Absolutely love the experience and will definitely stay again! The location was central and easily accessible. The grounds were very well kept and inviting. Ample parking with lighted parking lot.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer J
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Jennifer J, Thank you for sharing this wonderful review! We are delighted to hear that you had a great stay with us at Hilton Garden Inn Lafayette/Cajundome. We strive to provide the best accommodations, service, and hospitality to each one of our guests, and we are so happy to hear you felt accommodated during your stay. Your praise is... More 

Northfield, Ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016

The mini fridge was extremely loud and kept me awake and the mattress was horrible , the chair that was in the room both arms had rips in them and the drapes were dirty , just very disappointed in this property .

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Travelmomma66
Dana M, Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Thank you for the feedback from your recent visit. I am disappointed to learn that you didn't find our accommodations in condition as expected. When you have a moment, would you please email me at dana.moreau@hilton.com with your name so that I may research your stay in detail. I would like the opportunity to correct anything that is not up... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
For a centrally located Lafayette, LA hotel, select Hilton Garden Inn Lafayette/Cajundome - the perfect base for business and leisure travelers. Right next to both the Cajundome and the University of Louisiana at Lafayette, the hotel sits on university land and is surrounded by their research park and athletic facilities. Pick up some last-minute shopping at the 24-hour Pavilion Pantry(R), pack light thanks to hotel's the laundry service, and order some delicious, freshly prepared room service. Corporate guests will keep on top of work with the full range of business amenities provided. Use the secure remote printing to the 24-hour business center with A/V equipment rental, express mail and fax services provided to assist you. Host an event in a fully equipped meeting room and stay in touch with complimentary WiFi in every guest room. Keep yourself fit at the complimentary fitness center and enjoy an invigorating swim in the heated indoor pool. Enjoy a tasty array of American classics at the Great American Grill(R), serving up breakfast, lunch and dinner. A special menu is available for children, and cribs and high chairs are provided. Sleep deep in your king-sized bed or choose a room with two queen-sized beds. Work at the spacious desk and stay connected thanks to the complimentary high-speed internet. An ergonomic chair and secure in-room printing through PrinterOn(R) help you stay productive. Reward yourself afterwards with a snack prepared in the microwave and a movie on the 32-inch flat-screen HDTV with premium cable. Wake up to a personalized alarm thanks to the clock radio with an MP3 connection. Buy a tasty midnight snack or pick up some last-minute shopping at our on-site convenience store, the 24-hour Pavilion Pantry(R). Stay productive in the 24-hour business center with a range of modern amenities, or utilize our flexible Lafayette meeting and event space. Stay trim at the complimentary fitness center or plunge into the indoor pool. Dine on traditional favorites at the Great American Grill(R) or order room service. ... more   less 

Additional Information about Hilton Garden Inn Lafayette/Cajundome

Address: 2350 West Congress Street, Lafayette, LA 70506
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: $142 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lafayette/Cajundome 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Hilton Garden Inn Lafayette/Cajundome Hotel Lafayette
Hilton Lafayette
Lafayette Hilton
Hotel Style:
#5 Romantic Hotel in Lafayette
#5 Business Hotel in Lafayette
#7 Family Hotel in Lafayette
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lafayette/Cajundome staff and other travellers.
6 questions
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Tyler, Texas
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11 months ago

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Questions? Get answers from Hilton Garden Inn Lafayette/Cajundome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on a upper level with a room facing the front of the hotel, you will have a good view of the Cajun Dome.”
 of 5 bubbles clrdl, 16 Nov 2016 | Read review
“Very noisy hotel. Get room away from pool and on highest floor.”
 of 5 bubbles JSLATX, 26 Jun 2016 | Read review
“Especially beautiful at Christmas time. They decorate real nice!”
 of 5 bubbles jflanagan2016, 17 May 2016 | Read review
“Higher floors have a great view.”
 of 5 bubbles marosco67, 30 Mar 2016 | Read review
“Try to get a $10 upgrade to a suite. Well worth it- first come, first given.”
 of 5 bubbles LeonardC188, 7 Mar 2016 | Read review
5 of 5
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