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Hilton Garden Inn Lafayette/Cajundome

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Hilton Garden Inn Lafayette\/Cajundome
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521 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Toronto On Canada
Reviewed 1 week ago

We chose this as an overnight stop between Panama City Beach FL and San Antonio TX. We are Honors Gold status and as such we were given a free hot breakfast. We realized later that he didn't give us the b/f coupons so I called and he said he would deliver them under the door and he did! We like...

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Helpful?
Thank geektrvlr
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear geektrvlr, Thank you for not only being a gold HHonors member but also for choosing the Hilton Garden Inn Lafayette/Cajundome for your time in Lafayette! I travel often as well and I agree that staying at a property with a restaurant serving breakfast, lunch, dinner and room service is so important to me.....as is great service! I'm so happy...

Reviewed 1 week ago

The hotel was clean, staff was helpful. We were there for the Mardi Gras Ball, with several couples from out of town. It was nice to be able to have rooms close together, so we could visit and enjoy the evening. Then we were able to meet for breakfast in the morning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 588connieh
HGIMelanie, Director of Sales at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Hi 588connieh, Thank you for taking the time to review the Hilton Garden Inn Lafayette/Cajundome! We love Mardi Gras season, it's so fun to be a part of the action and celebrate with our guests! Thanks for your sweet comments regarding your stay and we hope to have you as a guest of the Hilton Garden Inn Lafayette/Cajundome for many...

Tuscaloosa, Alabama
Reviewed 2 weeks ago via mobile

Has a good stay with no issues. Room was comfortable although bathroom smaller than I like. Location is very good and property is well kept. Very impressed with staff and the breakfast chef.. used the exercise room and it was ok

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Helpful?
Thank Kwajkid007
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Kwajkid007, Thank you for the excellent review! We are pleased you thoroughly enjoyed all aspects of your stay with us, and we appreciate you taking the time to share your experience with us. We hope to become your preferred hotel in the area! Warmest Regards, Matthew Ewing Assistant General Manager

Birmingham, United States
Reviewed 2 weeks ago

Experience was great! The hotel has great amenities with a decent Gym. We were close to everything. Easy to get into and out of the hotel. We felt that the breakfast cost should be lower than what it was, but the food was good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 685reneeg
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Hi 685reneeg, Thank you for the outstanding review! We are pleased you enjoyed all aspects of your stay with us, and we appreciate you taking the time to share your experience with other travelers. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that...

Missouri City, Texas
Reviewed 3 weeks ago

First, we get there around midnight and the doors are locked. Called and get connected to someone not on site who tried to connect me but the call dropped. Eventually got a hold of someone who told me I needed to buzz in. No signage or anything with such instructions. I've never had to do that before to get in...

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Helpful?
1Thank BillyE04
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear BillyE04, First and foremost, I would like to thank you for taking the time out of your schedule to review our hotel. It disheartened me to hear about the issues that you encountered on your stay. Your comments and concerns will be shared with our staff and management team to ensure that every guest experience here is an excellent...

Bogalusa, United States
Reviewed 4 weeks ago

Tub and Bathroom BAD mold and mildew smell shower enclosure badly stained pool had to much chemicals front desk 2 days in a roll. only 1 elevator working hotel full for ULL events long wait with only one elevator needs better room management

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelvY2913MQ
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Michael, Thank you for taking the time to review us. We're sad to hear about your experience and we apologize for not providing the level of satisfaction you were seeking. We work hard to please our guests during busy times as well as slow times. With continued feedback, we will continue to focus on all areas of concern to...

New Orleans, Louisiana
Reviewed 4 weeks ago

Graduation for my son. Conveniently located, staff was very helpful. Lots of early activities and the hotel was very prepared for that. Coffee and other beverages set up free for the guests. Very convenient to the facility.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank wendyo582
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Wendy, Thank you for taking the time to share your recent experience with us through Trip Advisor. We truly appreciate your kind words and we are happy we were able to make your stay in Lafayette for gradation a great one!! Happy Holidays! Best Regards, Matthew Ewing Assistant General Manager

Milton Keynes, United Kingdom
Reviewed 14 December 2016

The title says it all really. Great staff, reception, and food from the restaurant. Sadly the rooms smell of smoke. I complained and the cleaner did make it smell better for one day, after that, back to smokey small again. It's not nice to wake up in the morning and your throat feels like you've smoked a 20 pack the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank richardwE8134GZ
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Richard, I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we apologize for letting you down. I will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. I thank you for your review and I...

Little Rock, Arkansas
Reviewed 12 December 2016

From the time I started working with the sales staff until the time I checked out of the hotel was a very easy and pleasant experience. Jessica, Melanie and Amber all took care of everything I needed to make our training a success. The hotel staff was friendly and helpful, those in the restaurant were great and the chef was...

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Helpful?
Thank kayp607
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear kayp607, We sincerely thank you for your recent stay at the Hilton Garden Inn Lafayette/Cajundome and for such a fantastic TripAdvisor review. We are absolutely lucky to have Amber, Jessica, & Melanie apart of our team! They're a triple threat in the Sales Department! I am proud that they were able to accommodate you & make your training a...

Katy, United States
Reviewed 6 December 2016

Nice, clean hotel and friendly staff. Very enjoyable. When I booked I booked based on the proximity to airport which showed .5 miles but in actuality it was about 10 minutes away. Not a big problem but the mileage was incorrect within my company's booking tool. All in all, a very nice stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mary H
Matthew E, Assistant General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review

Dear Mary H, Thank you for taking the time to tell us about your stay. On behalf of everyone at the Hilton Garden Lafayette/Cajundome, I want to say thank you for staying with us, and we all truly hope to have another chance to serve you in the future. Happy Holidays to you and your family! Kind Regards, Matthew Ewing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
For a centrally located Lafayette, LA hotel, select Hilton Garden Inn Lafayette/Cajundome - the perfect base for business and leisure travelers. Right next to both the Cajundome and the University of Louisiana at Lafayette, the hotel sits on university land and is surrounded by their research park and athletic facilities. Pick up some last-minute shopping at the 24-hour Pavilion Pantry(R), pack light thanks to hotel's the laundry service, and order some delicious, freshly prepared room service. Corporate guests will keep on top of work with the full range of business amenities provided. Use the secure remote printing to the 24-hour business center with A/V equipment rental, express mail and fax services provided to assist you. Host an event in a fully equipped meeting room and stay in touch with complimentary WiFi in every guest room. Keep yourself fit at the complimentary fitness center and enjoy an invigorating swim in the heated indoor pool. Enjoy a tasty array of American classics at the Great American Grill(R), serving up breakfast, lunch and dinner. A special menu is available for children, and cribs and high chairs are provided. Sleep deep in your king-sized bed or choose a room with two queen-sized beds. Work at the spacious desk and stay connected thanks to the complimentary high-speed internet. An ergonomic chair and secure in-room printing through PrinterOn(R) help you stay productive. Reward yourself afterwards with a snack prepared in the microwave and a movie on the 32-inch flat-screen HDTV with premium cable. Wake up to a personalized alarm thanks to the clock radio with an MP3 connection. Buy a tasty midnight snack or pick up some last-minute shopping at our on-site convenience store, the 24-hour Pavilion Pantry(R). Stay productive in the 24-hour business center with a range of modern amenities, or utilize our flexible Lafayette meeting and event space. Stay trim at the complimentary fitness center or plunge into the indoor pool. Dine on traditional favorites at the Great American Grill(R) or order room service. ... more   less 

Additional Information about Hilton Garden Inn Lafayette/Cajundome

Address: 2350 W Congress St, Lafayette, LA 70506-4205
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: $142 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lafayette/Cajundome 3*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Travelocity and Hotels.com so you can book your Hilton Garden Inn Lafayette/Cajundome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lafayette/Cajundome Hotel Lafayette
Hilton Lafayette
Lafayette Hilton
Hotel Style:
#5 Business Hotel in Lafayette
#5 Romantic Hotel in Lafayette
#7 Family Hotel in Lafayette
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lafayette/Cajundome staff and other travellers.
6 questions
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Tyler, Texas
4 months ago
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over a year ago

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Questions? Get answers from Hilton Garden Inn Lafayette/Cajundome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on a upper level with a room facing the front of the hotel, you will have a good view of the Cajun Dome.”
 of 5 bubbles clrdl, 16 Nov 2016 | Read review
“Very noisy hotel. Get room away from pool and on highest floor.”
 of 5 bubbles JSLATX, 26 Jun 2016 | Read review
“Especially beautiful at Christmas time. They decorate real nice!”
 of 5 bubbles jflanagan2016, 17 May 2016 | Read review
“Higher floors have a great view.”
 of 5 bubbles marosco67, 30 Mar 2016 | Read review
“Try to get a $10 upgrade to a suite. Well worth it- first come, first given.”
 of 5 bubbles LeonardC188, 7 Mar 2016 | Read review
5 of 5
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