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Comfort Inn Lake Charles

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Comfort Inn Lake Charles
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133 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Lake Charles
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Showing 131: English reviews
Reviewed 25 July 2013

Shaunda overheard our conversation about a broken door- called maintenance- fixed in 15 min. Fabulous customer service. She deserves a raise. Everyone very considerate and professional. Loved the breakfast. Afternoon desk clerk had popcorn ready for us! Will be back and tell our friends and associates. We are here annually for meetings and look forward to the stay. Conveniently located...

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Helpful?
4Thank Melrapp
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thank you for staying with us and reviewing your stay with us at the Comfort Inn Lake Charles! We appreciate guest feedback and use it to evaluate and improve our guests future stays. Shaundra is fabulous, and we extremely value her as a team member.

Houston, Texas
Reviewed 30 June 2013

The staff was great. Staci was friendly and helpful. The pool was small and the wifi was slow. But the rooms were clean and large. This property was close to everything and just great. I did not have any problems even though the hotel was busy. I will be coming here everytime I am in Lake Charles area.

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2Thank carl e
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thanks for the five star review! We appreciate that you have a choice when traveling and are delighted you choose to stay with us at the Comfort Inn Lake Charles. It is always great to hear that our staff is great, friendly, and helpful. Also that you find the hotel as convenient to area attractions as we do. While our...

Lafayette, Indiana
Reviewed 21 May 2013

Staci at the front desk was wonderful. Went the extra mile and fun to interact with. Fitness room much nicer than others I have been in for the same price hotel. Convenient location. Popcorn in the lobby. Air conditioner and bathroom fans both extra noisy, but I let them know when I left and they seemed like they were going...

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4Thank Susan C
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thanks for your review, we appreciate feedback that helps us to improve. The details of your stay have been rectified to ensure that this will not occur again. We too feel that Staci is a keeper, and are pleased to have her on our team.

New Orleans, Louisiana
Reviewed 19 May 2013

I Was a late arrival but did not seem so when I was greeted upon entering the building. The front desk clerk staci was very helpful and informative. I enjoyed the fact of a custmor service call to see if the room was to my liking. Amazing service with a bright smile checking in and out. Would recommend your establishment...

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2Thank K J
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Awesome! Couldn't have said it better myself, we appreciate your kind comments. Here at the Comfort Inn Lake Charles we strive to deliver nothing but the very best. See you next time around.

Mesquite, Texas
Reviewed 17 May 2013

I was a late arrival and was greeted upon entering through the doors and with a smile. The room was great, clean and nicely set up. I over slept so I did not get to enjoy the breakfast. At check out, I was greeted with the same smile and pleasant attitude( Stacy) thanks to the staff . I will recommend...

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3Thank twoya4ya
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thank you for choosing to stay with us at the Comfort Inn Lake Charles we look forward to your return!

Lake Charles, Louisiana
Reviewed 17 May 2013

the service was da best. every one here greeted me as I was family. very professional. rooms very clean top to bottom everyone in staff was very professional and made me feel wanted.i would never stay anywhere but here.

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4Thank randy c
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thanks so much for noticing! We appreciate your staying with us, and your kind review.

Fort Worth, Texas, United States
Reviewed 6 May 2013

we arrived exhausted, and the lady at the desk(her name was Staci), immediately helped us get a room, and track down a roll-away bed. after she delivered it, she got us extra towels and pillows, without us even thinking about it. she was very proactive, and will one day probably be running her own Hotel chain. 5 stars.

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3Thank Christ0pher_Bish0p
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thanks for acknowledging the amazing service you received while at our Comfort Inn Lake Charles! We hope to welcome you again soon.

Lake Charles, Louisiana
Reviewed 18 April 2013

Stayed one nite, arrived @ 5pm, asked for a discount and was promptly granted one, very clean, quiet, comfortable room. Loved the pillows, the comforter, the shower...plenty of pillows, towels ...absolutely perfect in every way.. breakfast was good with many choices. All the employees were extremely polite and accommodating. Will definitely stay again and recommend to all.

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3Thank C C
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thank you for choosing to stay with us and for taking the time to review your stay! We appreciate the comments and the tips you left for future travelers. We look forward to your next visit with us, and would like to encourage you to visit Choice Hotels for the best rate when traveling.

Alabaster, Alabama
Reviewed 15 February 2013

Hotel was clean and comfortable. All the staff we interacted with were great, particularly the two front desk ladies. The location is convenient but not scenic in any way. The breakfast was just so so but edible. We didn't try the in-room coffee as we prefer our own pot and coffee. Husband loved the shower head. Couple of cons -...

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2Thank parrothead43
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thank you for visiting Lake Charles and staying with us at the Comfort Inn Lake Charles. We appreciate your review and your comments regarding the hotel being clean and comfortable, our breakfast, decor, location, customer service, and condition of your room. We would like to apologize for the so so breakfast, as this is not what we strive to provide...

New Orleans, Louisiana
Reviewed 26 December 2012

Stayed two nights for business in December. Hotel was updated clean and comfy. Usually we stay at Hampton inn but had read good reviews of this comfort inn (and when I google earth'd it, the pic showed construction in 2009 so I figured it had to at least be new) was pleasantly surprised how nice it was at comfort inn...

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2Thank WhoDat-G
Midge S, Director of Sales at Comfort Inn Lake Charles, responded to this review

Thank you for your Five Stars review on your stay at the Comfort Inn Lake Charles! We are delighted to hear that you chose to stay with us. We were built and opened in 2009, so glad google earth could help us out. "wink wink" I would also like to encourage you as a new guest of Comfort Inn to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
Our 71 room hotel is recently renovated offering hot breakfast daily. Comfort Inn Lake Charles is centrally located nearby McNeese State University, Prien Lake Mall, Burton Coliseum, Lake Charles Regional Airport, and Lake Charles Casinos. Call today to book your stay in the Lake Charles area at the best rate. Offering third party casino shuttle service on Friday and Saturday nights from 5pm- 2am. ... more   less 

Additional Information about Comfort Inn Lake Charles

Address: 607 E Prien Lake Rd, Lake Charles, LA 70601-8611
Region: United States > Louisiana > Lake Charles
Price Range: $114 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lake Charles 2.5*
Number of rooms: 1
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Also Known As:
Lake Charles Comfort Inn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“get a room away from the elevator”
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5 of 5