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L'Auberge Casino Resort

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473 Reviews from our TripAdvisor Community

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Showing 467: English reviews
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San Leon, Texas
Reviewed yesterday NEW

L'auberge in Lake Charles, Louisiana is one of our favorite places to escape. It is about 135 miles from our house so it doesnt take too long to get there. Very comfortable beds with crispy clean linens. We really like the great view over pool! Plenty of pools...for adults, children, hot tubs and our favotite Lazy River with a swim...

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Helpful?
Thank Dotti K
Houston, Texas
Reviewed yesterday NEWvia mobile

Casino was good very smokey but to be expected at a casino very friendly staff at the hotel and casino hotel even better nice clean spacious room great view pool was amazing and very clean food was delicious in Buffett at the golden nugget next door can't wait to return

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Helpful?
Thank vangelynn
Sugar Land, Texas
Reviewed 2 days ago NEW

We arrived Saturday around 3pm and were glad to see our room was available. We stayed at L'Auberge several years ago so we were looking forward to seeing any updated that had been done. We were please with the room. We had a premium deluxe king which was quite roomy. We were disappointed with the bathroom shower/tub combo. Would be...

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Helpful?
Thank Virginia C
Houston, Texas
Reviewed 3 days ago NEW

Drove in from Houston just for a night getaway. Service was amazing right from the valet. Food was great and the room was bigger and cleaner than many rooms on the strip in Vegas. Kind of made it hard to leave our room as the bed was comfortable to say the least. My husband was a little timid to try...

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Helpful?
Thank Amy R
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Amy - Thank you for taking the time to leave us this review. We are glad that you were impressed with the size and comfort of the room. We look forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Austin
Reviewed 4 days ago NEW

Our room was clean, comfortable and met all our needs as a family of four. We arrived late at night and were checked in quickly and efficiently. The fireplaces were blazing, creating a fun and inviting ski lodge vibe, perfect for enjoying a relaxing glass of wine. We enjoyed the casino - both the gaming and the friendly service. Despite...

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Thank Leah M
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Leah - Thank you for leaving us this incredible review. We are glad that you enjoyed the room and found our lobby inviting and relaxing. We are eager to have you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 6 days ago NEWvia mobile

Trust me nothing will ruin a vacation like the valet losing your key! FYI it was never found! This was extremely upsetting to me but was even worse was how it was handled by management. Well my key getting lost was not at all as important as a management meeting. We waited and waited and she wouldn't leave the meeting....

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Thank A TripAdvisor Member
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to share your experiences with us in this review. We are disappointed to hear about your visit. Our Guest Experience Manager would love to speak to you directly. We invite you to email him at matthew.welsh@ldlmail.com. We look forward to hearing from you and hope to have you join us again....

Reviewed 1 week ago via mobile

Not bad but I thought it will be much better. Sometimes you can smell bad from the Mississippi River and the cleaning stuff wasn't great. The advantage is that that the hotel is located in a calm area and you can have good time at the casino

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Helpful?
Thank Bechara S
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to review us. We are glad that you had a good time at our casino. We are disappointed to hear about the rest of your stay. We would love for you to reach out to our Guest Experience Manager. You can email him at matthew.welsh@ldlmail.com. We are looking forward to hearing...

Reviewed 1 week ago via mobile

The staff was exceptionally nice, friendly, and helpful. The service is A+, the junior suite was amazing, the room is controlled by a remote for AC, Tv, lights, curtains, etc. which was cool and convenient. Bathroom was phenomenal.

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1Thank Scott M
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Scott - Thank you for this outstanding review. We are so happy that you enjoyed your time with us and found the staff to be friendly and helpful. We look forward to having you back with us again soon. Sincerely, L'Aueberge Casino Resort Lake Charles

Missouri City, Texas
Reviewed 1 week ago via mobile

Stayed at the hotel for two nights. Hotel is 12 years old. The rooms were clean and comfortable, but it really needs to be updated. Good to stay a few nights. Nice steak house and a wonderful Asian restaurant called, Asia, we eat there every time we are in the area. Buffet is also catering to most tastes. Volleyball can...

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Helpful?
Thank hotmama36
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to leave us this great review. We are glad that you enjoyed dining in a number of our restaurants. We look forward to welcoming you back with us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Reviewed 1 week ago via mobile

We had a good time at our stay. To be clear we only stayed one night, so this review is strictly about the hotel portion. Checkin was really easy and the staff was very courteous and willing to help with any questions. Our room was clean, nicely decorated, and the bed was comfortable. My wire and I loved the decor...

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Helpful?
Thank Westberry88
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for leaving us this great review. We are so pleased that you had such a great stay with us. We look forward to having you stay longer and experience all that we have on your next visit. Sincerely, L'Auberge Casino Resort Lake Charles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Diamond resort destination. Only Southwest Louisiana hotel to hold the prestigious standard of AAA Four Diamond. Full service casino resort offering non-stop Vegas style gaming with 70 table games and over 1,600 slot machines, championship Tom Fazio golf course, full service Spa du Lac, resort pool and lazy river, unique retail shopping, 6 innovative dining outlets, 26-story casually elegant hotel with 1,000 rooms, suites and villas plus big name entertainment. ... more   less 

Additional Information about L'Auberge Casino Resort

Address: 777 Avenue L'Auberge, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: $161 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino Resort 4*
Number of rooms: 995
Reservation Options:
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Also Known As:
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
l Auberge Du Lac Resort
Lauberge Du Lac Hotel & Casino
La Berge Du Lac
Laberge Du Lac Casino
Laberge Dulac
Hotel Style:
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from L'Auberge Casino Resort staff and other travellers.
22 questions
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Jackson, Mississippi
over a year ago
Willoughby, Ohio
Kansas City Misssouri
7 months ago

See all questions (22)

Questions? Get answers from L'Auberge Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean and spacious with all amenities! ”
 of 5 bubbles d0ttik, 25 Feb 2017 | Read review
“Face the pool if possible for an extra charge”
 of 5 bubbles YoBob536, 15 Feb 2017 | Read review
“get there early for best room”
 of 5 bubbles 245patm, 27 Jan 2017 | Read review
“we didn't stay in the hotel. stayed at a nearby property. but shuttle was provided to the casino”
 of 5 bubbles heberttina, 23 Jan 2017 | Read review
“Views are not really great for the money.”
 of 5 bubbles 587MaryT, 17 Jan 2017 | Read review
5 of 5