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The Richmond Suites Hotel

143 reviews
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Traveller (67)
Room & Suite (69)
Dining (4)
Overview
  • Excellent29%
  • Very good19%
  • Average5%
  • Poor9%
  • Terrible38%
1 week ago
“Don’t do it!”
30 Nov 2017
“At Least the Staff is Friendly”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)Write a Review
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1 - 5 of 143 reviews
Reviewed 1 week ago via mobile

It’s disgusting! Do not stay here! The first room was really bad and dirty! These are pictures of the 2nd room we were given. I wouldn’t even rate them a 1 but that was the lowest I could score them!!!

1  Thank Alma F
Reviewed 30 November 2017

Very disappointed and totally underwhelmed, this hotel could use a complete redo. Upon arrival, I was taken by the fact that there were very few vehicles. Okay, so it was a Sunday... The outer door to the building in which my room was located did...More

Thank Txtrigeek
Reviewed 27 November 2017

Hardly any cars in lot and showed up at 1:30 to see if check in early. Was told they can't release a room until 3. When we got a room it smelled like smoke in the hallways. our room had cig burns on the bed...More

1  Thank danielgb2017
Reviewed 1 November 2017

After 700 miles driving, we arrived at the hotel we reserved on hotel.com. It was supposed to be a 105 cdn room reduced at 73. I supposed because it was a tuesday in october. They offered us a room on the second floor but we...More

1  Thank Carole G
Reviewed 15 June 2017

What was to start as a nice family getaway began in horror upon check-in at the Richmond Suites Hotel - Lake Charles. Richmond Suites paints the perfect picture of beauty on travel websites .i. e. nice rooms, and being a thriving destination to many while...More

2  Thank Tinadell1
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About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$65 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$65 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (67)
Room & Suite (69)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
ladams269
22 April 2017|
Answer
Response from Brandy T | Property representative |
Yes! We have one pet friendly building. There is a $25 pet fee
1
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Room Tips
"Go somewhere else until they do full upgrade as they keep stating on reviews"
Read review
"don't go there"
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"The photos online are not how the actual rooms look"
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"avoid this place!!"
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