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Basingstoke Country Hotel & Spa

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1,028 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

I had high hopes of this hotel when I booked to stay 3 nights for a business trip, Unfortunately, it started with not being able to identify the entrance from the road in the dark - some lights showing where the entrance is to aid drivers would be good. I had some issues when I checked in regarding wifi access...

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Helpful?
Thank MichelleMoss191
Chichester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Came here with a party of 58 and will not be back!! Not enough staff on at the bar, the worst Christmas dinner ever.......dry, under cooked & where were the Yorkshire puddings!! Guests that didn't have the Christmas dinner got there dinner after everyone else had finished and after we had queried it 4 times!! Poor kitchen skills & made...

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Thank Michelle C
Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

Having recently stayed at the Country Hotel, I feel I should add my comments to the reviews already made. It is a very tired looking hotel, that is in need of a major make over, including decoration, new furniture, both in the public and the bedrooms. The bar area does not allow you to charge items to you rooms, so...

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2Thank chrismranger
Reviewed 1 week ago

Looking a bit tired with cosmetic improvements required hotel room 201 ok with comfortable bed clean and warm but looking tired bathroom had a very cracked basin. Wallpaper old and worn. no security so anybody could wonder the corridors. NO FREE WIFI Big turn off. charge for swimming pool towels and anything else they could get away with. Did not...

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Thank paul y
Hastings, United Kingdom
Reviewed 1 week ago

We stayed for one night in the hotel annex. The annex is a long walk from the main building & there was three flights of stairs to our room which we found very difficult.The room was clean the facilitys were good.We couldnt get the heating to work.thus the room was cold.The decor is a bit dated.Staff were very friendly &...

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Thank Trevkay
Warwickshire
Reviewed 2 weeks ago

I recently stayed for four nights at this hotel. After reading the reviews, I was rather apprehensive about what to expect. On arrival, the hotel looks nice. I didn't expect luxury, as I hadn't payed for it. Ok, the decor in some places does need touching up, but I didn't book a stay to admire the decor, I just needed...

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Thank MrBakerWarwickshire
Hook, United Kingdom
Reviewed 2 weeks ago via mobile

I was attending a wedding down the road, so stayed here with my partner. I was part of the bridal party so was busy all day, my partner was attending later so I asked him to check in for me. I called in advance to let the hotel know and sent him the booking confirmation. However, I still received a...

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Thank SamanthaK5
Southampton, United Kingdom
Reviewed 2 weeks ago via mobile

Well after reading some horrible reviews I was pleasantly surprised the lady in reception was amazing we arrived 2 hours early to check but let us check in as the room was ready the room was comfortable little dated and tv was only showing a few channels but apart that we really enjoyed our weekend the food was. Nice too...

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Thank Alan B
London, England, United Kingdom
Reviewed 2 weeks ago

Hmmm.. Where to start? Let's start with trying to get parked - car park with no lines to mark out spaces, resulting in loads of people parking with 5-6 feet between vehicles. I felt sorry for the car that came in after me as I got what appeared to be the last available space. Next was running the gauntlet of...

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1Thank Noel T
Andover, United Kingdom
Reviewed 3 weeks ago

we were meeting a good friend who was staying at the hotel ( booked before I could warn her not too). I did notice that the hotel did look a little cleaner, not quite as many cobwebs around. We chose to eat in the restaurant which was quite quiet. There was the option of ordering from the bar menu as...

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1Thank Sue S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The four-star Basingstoke Country Hotel is surrounded by mature woodland and provides a serene, relaxing setting for any holiday or special occasion. Just off the M3 yet surrounded by thatched cottage villages, it has 100 air-conditioned bedrooms, including 12 premium rooms and 9 deluxe room. It is an ideal base for exploring the cathedral cities of Winchester, Salisbury and Chichester and the unspoilt beauty and wild ponies of the New Forest. With attractive landscaped courtyards, Health & Leisure Club with indoor swimming pool, and Scures Brasserie restaurant serving local food, it's a great spot for relaxing after a day of sightseeing. ... more   less 

Additional Information about Basingstoke Country Hotel & Spa

Address: Scures Hill | near Hook, Nately Scures, Basingstoke RG27 9JS, England
Region: United Kingdom > England > Hampshire > Basingstoke > Nately Scures
Price Range: $69 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Basingstoke Country Hotel & Spa 4*
Number of rooms: 100
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Also Known As:
Barcelo Basingstoke
Basingstoke Country Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Basingstoke Country Hotel & Spa staff and other travellers.
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Questions? Get answers from Basingstoke Country Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a couple of nights is enough TV Choice and lack of Wifi make it limiting”
 of 5 bubbles pauly297, 28 Nov 2016 | Read review
“Use main building rooms”
 of 5 bubbles Trevkay, 23 Nov 2016 | Read review
“If you want to pay, go for a luxury room, it's ssoooo big!”
 of 5 bubbles MrBakerWarwickshire, 21 Nov 2016 | Read review
“Call Caroline on front desk first of find another hotel”
 of 5 bubbles kerry127205, 3 Nov 2016 | Read review
“Room 207 is large enough for a family of four.”
 of 5 bubbles Chaston67, 1 Oct 2016 | Read review
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