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InTown Suites Metairie Extended Stay

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InTown Suites Metairie Extended Stay
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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
1 review
Reviewed 4 weeks ago

When we arrive to check in the staff have nasty attitudes..no kind of welcome at all.when to the room it look clean.but was not...okay the next day we ask for towels..they don't give clean towels at all an no clean sheets at all.we was told we had to wash them ourselves are go to walmart and buyus some towels an... More 

Helpful?
Thank Andrea S
Level Contributor
4 reviews
4 hotel reviews
Reviewed 13 September 2016 via mobile

This place is actually affordable and nice for its price.. until one day the roof caved in and water began protruding from the ceiling. All types of debris was seen floating in maybe 3 inches of water. By the time I went to the office to report what happened and returned to my room, water was coming from the ceiling... More 

Helpful?
Thank Moe M
nancydougherty, General Manager at InTown Suites Metairie Extended Stay, responded to this review

We are working on getting you some type of reimbursement, but this is an insurance issue. As soon as we get an answer for you, we will let you know. More 

2 reviews
Reviewed 22 August 2016

Supposed to be a hotel with apartment style living and it's nowhere near that. The staff and management is horrible and the rooms are not up to par and just like you see the furniture in the pictures that's the way it is when you check in.

Helpful?
Thank ronald r
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2016 via mobile

My house caught fire and I needed a hotel to stay in. I saw they had weekly rates and they were not far from my house. The room was not ready at 2pm my check in time. It was clean and a/c got cool fast. They do offer wifi and the tv is nice. After one night I realized I... More 

Helpful?
Thank Jessica H
nancydougherty, General Manager at InTown Suites Metairie Extended Stay, responded to this review

We are making improvements to the hotel daily. I wish you would have let me know your concerns while you were her so I could have them taken care of right away. We are an extended stay hotel, more like apartment style living. More 

Arlington TX
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 May 2016

4409 Hearst St, Metairie, LA 70001 Sun Suites now owned by InTown Suites...came back to my room to find the door propped open and painted with nobody around-all the rooms were open anyone could have taken anything they wanted--I pushed the door open only to get wet paint all over my hand-no signs at all no warning at all-I complained... More 

Helpful?
2 Thank Prince F
Management response:

This guest was well aware of the upgrades going on at the property. Notices we given out to every room. He came in from work, saw the painters and one of my employees out on the walkway, put his had on wet paint. He came in to the lobby, started swearing at myself and my staff. He was escorted off... More 

Atlanta, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 January 2016

if you're looking for a place to get a good night's sleep at a reasonable price, THIS IS NOT IT. dirty, staff is very rude, even if you're a paying customer. they used to be a sun suites which was managed well with a nice staff. but since intown suites took over, it's really gone down hill. after staying there,... More 

Helpful?
2 Thank longroadtraveler52
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2015 via mobile

I wouldn't even give this place 1 star ! We arrived around 11:30 pm so the courtesy officer checked us in she was nice even walked us to our room . 1st thing we noticed was the only thing that was done by housekeeping was the bed was made and that was IT !!!! The bathroom was completely disgusting urine... More 

Helpful?
3 Thank Carrie S
New York City, New York
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 July 2015

My friend and I stayed at this this hotel for the Essence Music Festival this past weekend due to the hotels being overprice down New Orleans. Overall we need a place to sleep to the stay was alright.

Helpful?
1 Thank Monique C
nancydougherty, General Manager at InTown Suites Metairie Extended Stay, responded to this review

We are making improvements to the hotel daily. I hope you will give us another try on your next trip to NOLA. More 

Orlando, Florida
Level Contributor
159 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 July 2015

The previous review confuses me. It gave this hotel an excellent rating and said it was excellent value. The reviewer obviously travels a lot, based on the number of reviews. We also travel a lot, and we stay in everything from luxurious places to lower-priced hotels. I just can't say "excellent" about anything at this hotel. Yes, it is low-priced... More 

Helpful?
3 Thank Kakidu
nancydougherty, General Manager at InTown Suites Metairie Extended Stay, responded to this review

We are making improvements to the hotel every day. We just installed 43" flat screen TV's, and are renovating rooms daily. We hope you will give us another try on your next trip to NOLA. More 

Alamogordo, New Mexico
Level Contributor
430 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
Reviewed 6 June 2015

This motel has nice rooms, comfy bed, great A/C, and it is clean. Everything works and they have a good ice machine! It is an excellent value, good service. We stayed here during a 2 week cross country trip from New Mexico to Florida. Stay here and get dinner to go at Cajun Seafood for a real New Orleans treat.

Helpful?
1 Thank ChuckBrooks
nancydougherty, General Manager at InTown Suites Metairie Extended Stay, responded to this review

Thank you for the nice review. We are looking forward to seeing you again soon!!!! More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about InTown Suites Metairie Extended Stay

Address: 4409 Hearst St, Metairie, LA 70001-1220 (Formerly Metairie Extended Stay Hotel)
Region: United States > Louisiana > Metairie
Price Range: $104 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — InTown Suites Metairie Extended Stay 2*
Number of rooms: 132
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Also Known As:
Sun Suites Metairie/New Orleans West Hotel Metairie
Sun Hotel Metairie
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Questions & Answers

Here's what travellers have asked, with answers from InTown Suites Metairie Extended Stay staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from InTown Suites Metairie Extended Stay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stop here”
 of 5 bubbles U9654VEandreas, 31 Oct 2016 | Read review
“don't stay here. noise outside all night and day long. embarassing place if you have to bring business associates there”
 of 5 bubbles longroadtraveler52, 10 Jan 2016 | Read review
“If you looking to stay somewhere on a budget this would be the palce.”
 of 5 bubbles MoniqueC790, 7 Jul 2015 | Read review
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