We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Metairie New Orleans

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Metairie New Orleans
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

298 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 286: English reviews
Start your review of Sheraton Metairie New Orleans
 Click to rate
Reviewed 2 weeks ago

The hotel is in a very nice location and it is very nice looking. Unfortunately, the building is drug down by the customer service offered. We arrived early Friday am after driving straight thru for 1200 miles. We tried to see if our room was available. It was not. That wasn`t a problem since we knew we were early. I...

Thank sp500
Sequim, Washington
Reviewed 27 September 2016

I booked 2 rooms for 4 days while attending my military unit's annual reunion. We choose a different city every year and negotiate a room rate and banquet deal based on expected attendance... which usually amounts to 70 rooms plus or minus a few. Typically we get room rates in the $100 - $130 range and, often we end up...

Thank W1419ZDstever
About Hotel's Favourite Review
Kathleen Y, General Manager at Sheraton Metairie New Orleans, responded to this review

Thank you so much for your very kind review of Sheraton Metairie!!! I was lucky enough to meet several of the members of the MCB-7 Reunion last week and I have to tell you that every staff member here commented about how nice the members were! We enjoyed your group so much - I know you rotate the reunion but...

Saint Louis, Missouri
Reviewed 4 weeks ago via mobile

The hotel is very beautiful...the lobby is like a grand entries when you walk in.. the workers at the hotel are very friendly and nice... the room was beautiful.... we had a king size bed...it might been a 32 inch TV... big tub in the bathroom

Thank Arniika b
Management response:

Arniika b, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel! Glad you enjoyed the large bed, beautiful room and our guest service! Would love for you to come stay again!

Manchester, New Hampshire
Reviewed 1 March 2017

This hotel has an airport shuttle, but it's quite a ways from the airport and the shuttle runs only from 6am to midnight. I had an early morning flight, so had to get a Lyftt ride for $15. Stayed on the executive floor, but the Executive lounge was very disappointing. They offer NO evening cocktails and one lackluster dish of...

Thank milklady58
Management response:

Milklady58, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel. I am happy you enjoyed your room and the staff left a great impression on you. I will use your other concerns and comments about the hotel to better the staff and the hotel and I hope you come again soon!

Reviewed 17 February 2017

After spending a few nights in downtown New Orleans, we moved to the Sheraton in Metairie for convenient access to visit friends in Harahan. This is a lovely property with nice perks and is convenient enough to shopping and restaurants if you have a car. We loved the Starbucks coffee in the room. Two complimentary bottles of Dasani water were...

Thank FancyFree55
Management response:

ML T, I am so happy you enjoyed your stay at the Sheraton Metairie New Orleans Hotel! We are glad to hear that all the great amenities that come with staying at our property suited you well. Please come see us again and thank you for choosing Sheraton!

Warren, Michigan
Reviewed 16 February 2017

So this property is about 7 or 8 miles from downtown New Orleans in an area with several other hotels but not much else. It's located about halfway between the airport and downtown New Orleans and they have an airport shuttle. There is one really, really good restaurant a block away, another not so good and the hotel has a...

1Thank rfross
Management response:

rfross, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel. I agree that we are a short distance to downtown and that you can definitely find savings in staying with us! I hope you choose to do it again soon!

Reviewed 12 February 2017

Wonderful customer service, convenient and free parking, great location, very competitive rates are the pros. The cons: club level food/breakfast is very rudimentary and shower never got quite hot enough for me. The cons will not keep me from returning to this property--overall very good!

Thank jnbGeorgia
Management response:

jnbGeorgia, Thank you for reviewing the Sheraton Metairie New Orleans! We are happy you enjoyed the many perks that we have here at the hotel! We will look into your Cons and see how we can better the hotel for your future stay! Happy Mardi Gras!

Philadelphia, Pennsylvania
Reviewed 6 February 2017

I stayed around the Christmas holiday, visiting friends and family. Great location near the mall and other hot spots in Metairie and Kenner. Also easily accessible to downtown, without all the chaos of being in the French Quarter. Customer service was great and the rooms were nicely appointed. Very comfortable beds. Will definitely return on my next visit to NOLA....

Thank csully1013
Management response:

Csully1013, We are so glad you had a wonderful stay at the Sheraton Metairie New Orleans Hotel. I agree that our beds are super comfortable as I wish I could take one home with me. We look forward to seeing you again next time you are in the area!

Sanibel Island, Florida
Reviewed 4 February 2017 via mobile

Just wanted to let you know about our Great customer service from the greatest bartender Halbert. And also from the font desk agent Brittany! Looking forward to coming back. Love the club level. The red beans and rice was a great way to end our day!

Thank islandgypsy19
Management response:

islandgypsy19, Thank you so much for the review about your stay at the Sheraton Metairie New Orleans Hotel. Guest service is 100% what we focus on and I am glad you were able to see us do what we do best. Hope to see you again soon!

Pensacola, Florida
Reviewed 29 January 2017

We booked not wanting to be in the middle of downtown New Orleans and this was perfect... still so close to anything downtown -maybe 10 minutes away and great interstate access- but so many shops and restaurants there as well. Brittany at the front desk was awesome- so helpful and friendly. The customer service she provided was something people just...

Thank Mandy M
Management response:

Mandy, Thank you so much for the review! We are happy you enjoyed the club lounge and most importantly the service! Please come see us again!

62 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (47)
Room/Suite (19)
Bathroom (7)
Pool/Beach Area (5)
Hotel & Grounds (3)
View from Room (1)
Other (12)

Management photos: Courtesy of the property manager

All Management Photos (15)
Bathroom (1)
Hotel & Grounds (4)
Business Centre/Function Rooms (1)
Room/Suite (2)
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Metairie hotels
0.6 km away
Country Inn & Suites By Carlson, Metairie (New Orleans)
0.7 km away
BEST WESTERN PLUS Landmark Hotel & Suites
0.6 km away
Ramada Metairie New Orleans Airport
Show Prices
Show Prices
Show Prices
3.3 km away
Sleep Inn & Suites
Sleep Inn & Suites
#1 of 22 in Metairie
546 reviews
2.5 km away
New Orleans Marriott Metairie at Lakeway
0.2 km away
Courtyard New Orleans Metairie
Show Prices
Show Prices
Show Prices


  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire. ... more   less 

Additional Information about Sheraton Metairie New Orleans

Address: 4 Galleria Blvd, Metairie, LA 70001-2081
Region: United States > Louisiana > Metairie
Price Range: $157 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Metairie New Orleans 3*
Number of rooms: 181
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Hotwire, Hotels.com, Booking.com, Travelocity, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Sheraton Metairie New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Metairie New Orleans Hotel Metairie
Metairie Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Metairie New Orleans staff and other travellers.
10 questions
Ask a question
Maynardville, Tennessee, United States
Colfax, Washington
over a year ago
Overton, Texas
Memphis, Tennessee

See all questions (10)

Questions? Get answers from Sheraton Metairie New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level not worth extra price.”
jnbGeorgia, 12 Feb 2017 | Read review
“Book club level- it is worth it. Also, don't worry about proximity to interstate-it is not noisy at all.”
mandym414, 29 Jan 2017 | Read review
“Upper levels are quieter.”
W1419ZDstever, 27 Sep 2016 | Read review
“Sign up for the rewards program. Even with zero stays, you still get some decent perks.”
johnhY1422AP, 27 Jun 2016 | Read review
“Club level for sure”
Docsports, 16 May 2016 | Read review
5 of 5