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Best Western Plus Landmark Hotel & Suites

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Landmark Hotel & Suites
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338 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Lyons, Colorado
Reviewed 3 days ago NEW

Long distance from anything. Money I saved staying here was spent on taxis getting to French Quarter or start of tours. Reservationist rude and snotty. Hotel dark and dingy. Hotel restaurant over priced and closed a lot. Staff knew nothing and cared less.

Review collected in partnership with Best Western
Thank dvmxyz
Ashland City, Tennessee
Reviewed 3 weeks ago

I am a travel agent and I highly recommend the Landmark Hotel in Metairie, particularly if you are driving in or have access to a car. The hotel is about 12 miles from downtown and the French Quarter with easy interstate access. My recent stay was incredible. This was my first stay there but I will definitely return. Hotel was...

Review collected in partnership with Best Western
Thank Travelsmart51
About Hotel's Favourite Review
teresa_munoz, Revenue Manager at Best Western Plus Landmark Hotel & Suites, responded to this review

Hello Guest, Thank you so much for this wonderful review! We are truly elated to hear how pleased you were during your time with us. We hope your travels will bring you back to the Big Easy very soon! Please reach out to me at 5045264589 if I can ever be of assitance to you. Teresa Munoz - Revenue Manager

Houston,Texas, United States
Reviewed 4 days ago NEW

My family and I drove to New Orleans to attend our nephews graduation. We reserved a one bedroom suite at the Best Western Landmark. Upon check-in we were greeted by the front desk staff...they were very friendly and courteous. We also had the pleasure to meet the Assistant GM, Carl A. Thompson III, he assisted us with our luggage and...

Thank franksO7534KC
Reviewed 1 week ago

The inside is newly redone and beautiful. Staff is very polite and helpful. I will stay at the Landmark hotel again. Food was very good and Louisiana style. Rooms in the tower have full kitchens. When I come in for business trips I always stay here.

Review collected in partnership with Best Western
Thank Bonnie C
mobile, United States
Reviewed 1 week ago

great place to stay and very convenient for my purposes. avoids downtown. close enough to restaurants, bars, music clubs and not far from French quarter if that is what you seek. I've always had a good stay here especially when in the tower units

Review collected in partnership with Best Western
Thank Gary G
Jensen Beach, Florida
Reviewed 1 week ago

We were in town for a wedding and found this hotel just outside New Orleans (15 minute drive to downtown) it had good reviews and was a little cheaper. The staff was ok. Check in was not fast and we some issues changing a credit card on file, we still got billed to the wrong card. Very strange backdrop behind...

Thank Sean H
Reviewed 2 weeks ago via mobile

I made reservations through Hotwire for a one bed only but needed a double at the last minute. Sybil & Shenita worked their magic & gave a great room with a great view. I will stay there again. WHO DAT?!

Thank Jason N
Kenosha, WI
Reviewed 3 weeks ago via mobile

Nice hotel easy in easy out!! 15 minutes to New Orleans French Quarter. I have stayed at many Best Westerns but this was the only one that charged for breakfast which was a disappointment. Had plenty of parking for a truck with a flatbed trailer. Had to reset keycard both nights.

Thank kruznsuzan
Trussville, Alabama
Reviewed 3 weeks ago via mobile

We have always been pleased with our rooms at this Best Western. I can only speak for the rooms in the Copeland Tower because we always get a suite. The rooms are very spacious. The higher rooms facing north have a view of Lake Ponchatrain. The ice machines in the Tower are only on 3rd and 5th floors I think....

Thank Cindy2468
Metairie, United States
Reviewed 3 weeks ago

When we checked in the lobby was gorgeous. My husband and I got a suite to escape the kids for the night. It was wonderful and I would definitely stay there again. They have a pool! I will definitely be bringing the kids back next time.

Review collected in partnership with Best Western
Thank crystals212
teresa_munoz, Revenue Manager at Best Western Plus Landmark Hotel & Suites, responded to this review

Hello Ma'am, Thank you for sharing such positive feedback about your staycation! We hope you will return to us during your next weekend getaway and thank you for choosing us over the many available options. Teresa Munoz - Revenue Manager

73 photos of this hotel

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04/06/2017 05/06/2017
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  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Best Western Plus Landmark Hotel & Suites

Address: 2601 Severn Ave., Metairie, LA 70002-5934
Region: United States > Louisiana > Metairie
Price Range: $139 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Landmark Hotel & Suites 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Best Western, Booking.com, Hotwire, Cheap Tickets, Priceline, Cancelon, getaroom.com, HotelsClick, TripOnline SA and HotelQuickly so you can book your Best Western Plus Landmark Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western New Orleans
Metairie Best Western
Best Western Metairie
Hotel Style:
#2 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Landmark Hotel & Suites staff and other travellers.
9 questions
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Houston, Texas
1 month ago
Baton Rouge, Louisiana
4 months ago
over a year ago

See all questions (9)

Questions? Get answers from Best Western Plus Landmark Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We would recommend the one bedroom suites.”
franksO7534KC, 21 May 2017 | Read review
“We had 3 rooms on the third floor and all of them were fine. There were two elevators and one of our family members was in a wheelchair.”
SeanH99, 12 May 2017 | Read review
“Return fairly early in the evening if you want a spot in the parking garage.”
Crossbarcats, 17 Apr 2017 | Read review
“The rooms in the Tower are very, very nice. Room 1403 is handicapped accessible.”
Cajuncass, 2 Apr 2017 | Read review
“Suites are worth the extra charge.”
hcallais, 6 Feb 2017 | Read review
5 of 5
US$87* /night
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Prices are for 1 room, 2 adults
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