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Residence Inn New Orleans Metairie

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Traveller (59)
Room & Suite (52)
Dining (3)
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Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“new orleans”(83 reviews)
“food truck”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
Offers from Residence Inn New Orleans Metairie
Special Offer: New Orleans Tricentennial
Hotel deals
Offers from Residence Inn New Orleans Metairie
Special Offer: New Orleans Tricentennial
Hotel deals
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Reviews (272)
There are newer reviews for Residence Inn New Orleans Metairie
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142
81
26
12
4
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All reviewstwo bedroom suitenew orleansfood trucksocial hourfront deskfrench quarterliving areawafflesthe sofa bedbasketball courtfull size refrigeratorminute drivegreat place to stayfamily vacationnice hotelfresh fruithotel of choice
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21 - 25 of 265 reviews
Reviewed September 20, 2017

I booked a stay at the Residence Inn in Metairiee from 9/16 - 9/19. The location is perfect. 15 minutes from the airport, and 15 minutes to the French Quarter.We had 9 rooms. Half were studio and the other half were 2 bdrm suites. It...More

Thank boston-iggy
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded September 21, 2017

Thank you so much for your kind words - I'm thrilled to hear that your group loved the hotel! We are located just close enough to everything you could want to visit, but far enough from the craziness to feel serene and peaceful. We look...More

Reviewed September 16, 2017

The hotel is nice and the rooms are beautifully decorated. Kitchenette with everything you need to feel at home but the front desk staff needs some customer service training. Unfriendly and not helpful at resolving a simple mix up with a possible extension. Residence Inn...More

Thank Natdidit
Management response:Responded September 17, 2017

Natdidit, Thank you for staying with us here at the Metairie Residence Inn. Our full kitchens are one of the many highlights of the hotel. As far as the mix up with the extension I would really like to talk to you and get further...More

Reviewed August 29, 2017 via mobile

Everything was great with the hotel the most memorable experiences was the breakfast attendant she is amazing and the front desk catered to me wanting a late check out for the storm that was coming thanks so much

Thank jason c
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded August 31, 2017

Thank you for your kind words! We strive to do whatever it takes to make your stay memorable, and I'm so glad to hear that we delivered. Our breakfast attendants and front desk staff are amazing! We hope to welcome you back soon.

Reviewed August 27, 2017 via mobile

Location and outside is nice, we got an upgraded room which was nice. The ladies at the front desk were friendly. Disappointing fact was that we found a bug in my son's bed. Which he said looked like a fly but no idea what it...More

Thank STravelsHappy
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded August 28, 2017

Thank you for your feedback! As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve...More

Reviewed July 10, 2017

This hotel have arguable one of the best Patios in New Orleans, so you can relax, enjoy a smoke or enjoy good company, I like the lay out of the Hotel, they do need more entrances, but over all you get a good bang for...More

Thank Ronald D
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded July 12, 2017

Thank you for your feedback - I'm so glad you enjoy our patio! Even in the heat of the summer, it's a great place to swim, grill out, shoot basketball, or just relax and enjoy yourself. We look forward to having you with us again...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$138 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Metairie
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Metairie
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (52)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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rkweatherford
November 6, 2017|
AnswerShow all 6 answers
Response from romancegirl | Reviewed this property |
not far at all...less than 15mins
0
Votes
Melissalong2
September 23, 2017|
AnswerShow all 4 answers
Response from romancegirl | Reviewed this property |
I would uber...much cheaper...and as far as time...no time...because of the festival, drivers are plentiful..PLENTIFUL
0
Votes
goochave
February 14, 2017|
AnswerShow all 3 answers
Response from Olivia B | Property representative |
We do not have a shuttle to the French Quarter, but we'd be happy to arrange a cab for you! Uber is also active in our area.
0
Votes
Room Tips
"Very close to highway to airport and French Quarter. Not in a particularly pleasing neighborhood."
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"Quick access to the pool, and breakfast was free each day. Lots to choose from."
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"Next time I would request a room facing the courtyard. The outside rooms face an alleyway bordered by a not..."
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"I would advice a room facing the street, it can get pretty loud"
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