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Holiday Inn Metairie New Orleans Airport

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Holiday Inn Metairie New Orleans Airport
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279 Reviews from our TripAdvisor Community

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Showing 272: English reviews
East Point, Georgia, United States
Reviewed 23 March 2015

I stay here for work twice a week. This is my home away from home. The rooms are really spacious, clean and well appointed. The beds are beyond soft and you sink into sleep really quickly. The staff at the front desk are the best. The housekeeping staff is the best and will make sure everything is to your satisfaction....

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Helpful?
Thank Reggie H
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings Reggie H Thank you for making us your home away from home here at the Holiday Inn Metairie. We're always happy to hear when our guest have a great stay with us. We take pride in what we do here and that is to make every guest happy! Holiday Inn Staff

Fort Worth, Texas
Reviewed 22 March 2015

Stayed for a week on a business trip, staff was great! Very friendly. Common areas have been renovated and look nice. Rooms appear to be nice until you really looking! 3 lamps in the room with outlets on them, all three are fire hazards as anything you plug in falls out! And if you happen to be touching it when...

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Helpful?
3Thank maxepr1
IHGCare, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear maxepr1, Thank you for taking the time to post a review of our property. I appreciate and wish to thank you for the kind words intended for the staff. This encourages our team members to work even harder and consistently delight our guests. On the other hand, I are sincerely sorry for the issues you had with some of...

Reviewed 21 March 2015 via mobile

We have stayed here the past 3 times we have went out of NOLA for a cruise. The staff are wonderful, and go the extra mile which makes up.for any negatives you may experience. We had a nice relaxong sleep and it is a very quit location. The bad this time was the toilet seat was broken when we first...

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3Thank Roger47993
Reviewed 11 March 2015 via mobile

Stayed here for a weekend getaway. Very nice lobby and staff. Rooms were a little outdated but very very clean. I have no real complaint and will stay there again and recommend to family and friends. Very convenient location to both I-10 and the Lakeview Shopping Mall. Restaurant inside the hotel has a good menu with decent pricing

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Helpful?
Thank DRBellard1486
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings DRBellard1486 Thank you for staying here at the Holiday Inn Metairie. We appreciate you for taking the time out to score us and commenting about our property and staff. We do take pride in what we do and to please our guests. We do hope you come back so that we can give you the same service but even...

Troy, Missouri
Reviewed 8 March 2015 via mobile

We stayed here as a stay, park, cruise deal the night before our cruise. They were so accommodating! The staff was extremely kind and helpful and cheerfully answered all our questions. They even gave us extended checkout since our shuttle left early afternoon. The bathroom was small and tough to navigate, but the shower was awesome. The breakfast was a...

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Helpful?
1Thank Melissa S
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings Melissa S Thank you for staying with us here at the Holiday Inn Metairie. We do appreciate you taking the time out to let us know I well we did and the areas that can use some improvement. We value our guest and we strive to make everyone happy during their stay with us. We hope you had a...

Reviewed 6 March 2015 via mobile

The hotel restaurant food was awesome! The service was great. The lobby and rooms were nice, clean & up to date. We didn't use the shuttle Service, but I'm glad it was there. The staff was friendly. Everything was great.

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Thank Joy M
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings Joy M Thank you for staying at the Holiday Inn Metairie. We do appreciate your business and hope that you will return to our great city and hotel so we can provide you with great service again! Holiday Inn Staff

St. Augustine, Florida
Reviewed 5 March 2015

I was very happy with my stay at this hotel. It is conveniently located next to the interstate and causeway yet I didn't feel at all like there was a lot of noise going on. I had a nice suite with comfortable couch and coffee table, fridge and microwave, etc. The bed was comfortable and the bathroom was smallish but...

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Helpful?
Thank cwbunger32
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings cwbunger32 Thank you for staying at the Holiday Inn Metairie. We are delightful that you find our hotel a great choice of stay and our staff served you well. We do hope you come back and visit us real soon. Have a great day! Holiday Inn Staff

Naylor, MO
Reviewed 19 February 2015

We stayed the night prior to our cruise from NOLA on the Carnival Dream. It is easy to get to from Interstate 10. It was a breeze checking in, our room was a corner room with even a window in the bathroom, and everything was clean and quiet. The beds were very plush and comfortable, making for a great night's...

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1Thank Traingal2013
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings Traingal2013 Thank you for staying at the Holiday Inn Metairie. We do appreciate you taking the time to let us know how will your stay was with us. We do hope you continue to use us as your chose hotel for all your family cruise I am sure you guys had a blast and we hope to serve you...

Smithville, Missouri
Reviewed 10 February 2015 via mobile

Hotel lobby and staff was very nice. Our room was below average. Stained sheets and just a dirty room. Room was very very small. Room also smelled old and musty. They did spray the halls with some kind of air fresher so it did aways smell good in the halls. : /

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Thank tena71
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings tena71 Thank you for staying at the Holiday Inn Metairie. We do appreciate your business, however we do apologize for the inconvenience we may have caused you during your stay with us. Our hotel always like to resolve any issues or concerns our guest may encounter during their stay here. We never want our guest to leave unhappy. We...

Rouyn-Noranda, Canada
Reviewed 5 February 2015

After our flight was cancelled and rebooked they send us to this hotel for the night, we had a very nice room #706, king size bed, very clean and we had our dinner delivered to our room, great service! The final price it's a good thing we had a rebate beacuse it was expensive now a days the CA dollar...

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Thank 880reald
HIMetairie, Sales Coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings 880reald Thank you for staying at the holiday inn Metairie. We do appreciate your business and we hope that you will come back and visit us again.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N Causeway Blvd, Metairie, LA 70001-1934
Region: United States > Louisiana > Metairie
Price Range: $135 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Hotel Style:
#3 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Metairie New Orleans Airport staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Metairie New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room for more natural light”
felicef151, 21 Oct 2016 | Read review
“Get a room on the back side of hotel.”
382timl, 30 Sep 2016 | Read review
“go somewhere else”
shirmart, 8 Jul 2016 | Read review
“Do not use corner rooms they seem to be much hotter.”
LadyCaptain, 22 Jun 2016 | Read review
“There's a nice mall very nearby (up causeway across the road) and a whole foods a exit down. stay away from noisy streetside.”
Drej_Stu, 20 Jun 2016 | Read review
5 of 5