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Extended Stay America - New Orleans - Metairie

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Traveller (30)
Room & Suite (27)
Dining (2)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent21%
  • Very good30%
  • Average20%
  • Poor12%
  • Terrible17%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Good to know
HOTEL STYLE
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Quiet
HOTEL CLASS
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Reviews (113)
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Traveller rating
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LanguageEnglish
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All reviews would stay again safe area great place to stay refrigerator repair quarter
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1 - 5 of 111 reviews
Reviewed 3 days ago

The staff was very friendly and helpful, the place was clean, everything worked well, it had a kitchen with kitchen items available upon request, it was in a good location that was convenient for us. The price was right. We would stay there again.More

Thank kcourtney52
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded 2 days ago

Thank you for staying at Extended Stay America. We are delighted to know our ideal location worked well for your needs and that you enjoyed the service delivered by our associates. It was a pleasure having you both, and we look forward to your next...More

Hotel's Favourite
Reviewed February 18, 2018 via mobile

We normally stay in the quarter but last minute prices we're crazy. We found Extended Stay...and we are so glad we did. Easy Reservations, Check in and Check out. Friendly and cozy. We may actually end up staying here more often.More

1  Thank Cubs1982
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded February 19, 2018

Thank you for your amazing review of Extended Stay America. Our highest priority is making sure you have a comfortable and carefree stay, and we're glad we could make that happen for you. It was a pleasure serving you, and we hope to host you...More

Reviewed 2 weeks ago via mobile

Visited this hotel for a 6 day stay and it was chaos from day one. The floor I requested was not given, was told they were full, yet someone came after me and got the floor I wanted. Then they checked me out and gave...More

Thank Nyki W
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded 2 weeks ago

Nyki, although overall you had a pleasant stay with us, we are sorry for the inconvenience you had. We will be sure to share your compliments with the associates you mentioned for taking good care of you. We hope the positive aspects of your visit...More

Reviewed May 20, 2018 via mobile

No hot water for the 2 nights we stayed! After being outside all day in the hot and humid New Orleans weather with 2 toddlers you would expect to be able to wash off in a warm shower but nope, not here! If you want...More

1  Thank Cookfamily16
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded May 21, 2018

Thank you for staying with us. We apologize our hotel and amenities were not to your expectations. Our engineering team is checking and fixing the hot water supply immediately. Since we are an extended stay hotel, we certainly understand why you may have found our...More

Reviewed May 19, 2018

Great location and super helpful staff. Property is a bit dated and limited but you get what you pay for. Rooms were fine and clean. Safety was a concern as side doors did not lock at night. Walked up stairs and found a homeless man...More

1  Thank Jay L
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded May 22, 2018

Jay, it was a pleasure to have you as our guest. It is delightful to know you were happy with your well-appointed room and with the hospitality you received from our staff. We take safety and security of our guests very seriously and appreciate you...More

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Questions & Answers
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Kadin M
June 29, 2017|
AnswerShow all 2 answers
Response from Howard S | Reviewed this property |
I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in... More
0
Votes
Room Tips
"The rooms, hallways, lobby are filthy. The linens, blankets,etc are filthy."
T5156HDlauram
May 12, 2018
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"stay away this is not your hotel"
lablvrz18
Apr. 15, 2018
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"Quieter on the faside in front of the lift door opening (to back?)"
Krack639
Jan. 10, 2018
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"drug, danger, dirty, rude, unprofessional"
799cjs
Oct. 8, 2017
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PRICE RANGE
US$74 - US$269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america kennerkenner extended stayextended stay metairie
LOCATION
United StatesLouisianaMetairie
NUMBER OF ROOMS
20
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