We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
The staff was very friendly and helpful, the place was clean, everything worked well, it had a kitchen with kitchen items available upon request, it was in a good location that was convenient for us. The price was right. We would stay there again.More
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded 2 days ago
Thank you for staying at Extended Stay America. We are delighted to know our ideal location worked well for your needs and that you enjoyed the service delivered by our associates. It was a pleasure having you both, and we look forward to your next...More
We normally stay in the quarter but last minute prices we're crazy. We found Extended Stay...and we are so glad we did. Easy Reservations, Check in and Check out. Friendly and cozy. We may actually end up staying here more often.More
1 Thank Cubs1982
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded February 19, 2018
Thank you for your amazing review of Extended Stay America. Our highest priority is making sure you have a comfortable and carefree stay, and we're glad we could make that happen for you. It was a pleasure serving you, and we hope to host you...More
Visited this hotel for a 6 day stay and it was chaos from day one. The floor I requested was not given, was told they were full, yet someone came after me and got the floor I wanted. Then they checked me out and gave...More
Thank Nyki W
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded 2 weeks ago
Nyki, although overall you had a pleasant stay with us, we are sorry for the inconvenience you had. We will be sure to share your compliments with the associates you mentioned for taking good care of you. We hope the positive aspects of your visit...More
No hot water for the 2 nights we stayed! After being outside all day in the hot and humid New Orleans weather with 2 toddlers you would expect to be able to wash off in a warm shower but nope, not here! If you want...More
1 Thank Cookfamily16
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded May 21, 2018
Thank you for staying with us. We apologize our hotel and amenities were not to your expectations. Our engineering team is checking and fixing the hot water supply immediately. Since we are an extended stay hotel, we certainly understand why you may have found our...More
Great location and super helpful staff. Property is a bit dated and limited but you get what you pay for. Rooms were fine and clean. Safety was a concern as side doors did not lock at night. Walked up stairs and found a homeless man...More
1 Thank Jay L
Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded May 22, 2018
Jay, it was a pleasure to have you as our guest. It is delightful to know you were happy with your well-appointed room and with the hospitality you received from our staff. We take safety and security of our guests very seriously and appreciate you...More
I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in... More
I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in the machines for half hour and parking is free.. most places charge 35.00 or more.. Bourbon Street is a 5 minute walk from the casino). The Aquarium at the end of Canal Street is very good, the French Market also has great souvenirs and food.. there are numerous clubs there too.. I like Turtle Bay, and BB Kings which are on Decatur St.. if you have google maps, it will show you sites around meterie, I drove to the places, didn't walk.. parking was no problem..
Are you sure you want to delete this answer?
"The rooms, hallways, lobby are filthy. The linens, blankets,etc are filthy."