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2017-12-03 2017-12-04
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    Extended Stay America - New Orleans - Metairie

    3300 I-10 S. Service Rd. W., Metairie, LA 70001
    +1 877-432-9997
    Hotel website
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    2017-12-03 2017-12-04
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    US$100
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    Traveller (30)
    Room & Suite (18)
    Dining (2)
    Country Inn & Suites By Carlson, Metairie (New Orleans)
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    Sleep Inn & Suites
    575 reviews
    #1 of 23 hotels in Metairie
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    Overview
    • Excellent19%
    • Very good34%
    • Average20%
    • Poor11%
    • Terrible16%
    Travellers talk about
    “own meals” (2 reviews)
    “hot water” (5 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - New Orleans - Metairie
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (98)
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    1 - 5 of 96 reviews

    Reviewed 2 days ago

    The room temp was great, front desk gal was personable. We needed a hairdryer and it was readily available at the front desk at a very early hour. Only issue was the length of time it took for the water to heat.More

    Review collected in partnership with Extended Stay
    Thank U5185EOdianep
    Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded yesterday

    Thank you for choosing Extended Stay America and for the feedback. We are delighted to read you had an enjoyable stay and that you loved the service offered by our staff. We will surely share your compliments with the entire team for a job well...More

    Hotel's Favourite
    Reviewed 20 June 2017

    Great place to stay. Eat in (cooked blue crabs bought from the seafood market in Westwego) ... quiet so you can recover from a night on Bourbon Street.. staff was responsive to all our needs.. dishes and silverware were available, so no paper plates and...More

    Review collected in partnership with Extended Stay
    1  Thank Howard S
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 20 June 2017

    Thank you for your fabulous review of Extended Stay America - New Orleans - Metairie. We are delighted to read you liked our attentive service and your room with a kitchenette. It was a pleasure to have you as our guest, and we hope to see...More

    Reviewed 3 weeks ago via mobile

    We visited New Orleans from October 13th to October 23rd. For all the 10 days we stayed at extended stay Metairie. We had a very pleasant stay. The location was very good. Our hotel was centrally located and was in very safe area. The rooms...More

    Thank nehal27569
    Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded 3 weeks ago

    Thank you for your nice feedback about Extended Stay America. We are glad to know you liked your room along with the kitchenette facility and our convenient location. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel...More

    Reviewed 8 October 2017

    We were check in for 2 rooms with children. They ask you to sign a paper to not smoke in the rooms (we are all no smokers and athletes) and entering the rooms they were full of smoke and a smell of ... something else...More

    Thank CJ S
    Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded 10 October 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management

    Reviewed 10 September 2017 via mobile

    I want to complaint about the worst customer service that I have ever received... The name of the employee is Billy Mcfadden and he is believe it or not the general manager of the hotel. After a 20 hours drive from Miami to New Orleans...More

    Thank Miguel H
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 11 September 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,499 reviews
    #2 of 23 hotels in Metairie
    0.7 km
     
    Best Western Plus Landmark Hotel & Suites
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    Ramada Metairie New Orleans Airport
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    0.09 km
     
    Sleep Inn & Suites
    575 reviews
    #1 of 23 hotels in Metairie
    2.8 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$88 - US$339 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotels.com, Priceline, Cancelon, Hotwire and TripOnline SA so you can book your Extended Stay America - New Orleans - Metairie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Metairie
    • Also Known As
    • Kenner Extended Stay ,
    • Extended Stay America Kenner ,
    • Extended Stay Metairie
    Add Photo Photos
    Traveller (30)
    Room & Suite (18)
    Dining (2)
    Hotel & Grounds (18)
    Bathroom (2)
    Nearby
    Best Western Plus Landmark Hotel & Suites
    458 reviews
    .48 km away
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,499 reviews
    .67 km away
     
    Sleep Inn & Suites
    575 reviews
    2.75 km away
     
    Ramada Metairie New Orleans Airport
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    .09 km away
     
    Nearby Restaurants
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    Voo Doo Bbq & Grill
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kadin M
    29 June 2017|
    AnswerShow all 2 answers
    Response from Howard S | Reviewed this property |
    I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in... More
    0
    Votes
    Room Tips
    "drug, danger, dirty, rude, unprofessional"
    Read review
    "friendly staff, clean room, grab and go breakfast, location, kitchen, housekeeping"
    Read review
    "Quiet, nice, spacious room"
    Read review
    "Just stay away unless you have no choice for a cheap hotel with kitchenette"
    Read review
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