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Courtyard Monroe Airport

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Courtyard Monroe Airport
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148 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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West Des Moines, Iowa
Reviewed 2 weeks ago via mobile

Terry was the shuttle driver who was working when I was stranded for work. Knowing that I would have had to wait over 25 minutes for a taxi and paid nearly $30 to get to my work location (long story there), Terry made sure that I got to work in West Monroe on time by taking me in between shuttles...

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Helpful?
Thank YankeePhi19
New Orleans, Louisiana
Reviewed 15 January 2017 via mobile

Hotel staff were very courteous and accommodating. Enjoyed the friendly smiles throughout. Room was clean and spacious and enjoyed the staff at the bar during the evening, great food and conversation. Great hotel will definitely be returning.

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Thank Watatrip100
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for the great review. We are excited that you enjoyed your stay and hope you will return soon. Thank you for your business!

Reviewed 13 December 2016

Our entire basketball team stayed two nights here, and the experience could not have been better. They were able to accommodate us for everything we needed. The hotel was in a perfect location for us to get to the airport for our departure. The staff was as helpful as could be. Even though it was a busy weekend with UL-Monroe...

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Thank Brandon B
John P, General Manager at Courtyard Monroe Airport, responded to this review

What a great review, we really appreciate it. Please visit us again, and thank you so much for your business!

Baton Rouge, Louisiana
Reviewed 12 December 2016

After a very busy travel day to attend ULM's graduation, it was nice to walk in and see the smiles on the front desk staff's faces. Overall great service.....hotel catered to us at every turn. Great location to airport & local mall. Would definitely stay again when I'm in the area

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Thank TravelGurus67
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for the great review! I hope you enjoyed the graduation, thanks for your business and please visit us again, soon!

Edgewood, Texas
Reviewed 12 December 2016

As a Platinum Elite member I stay at many Marriott Hotel’s so I experience a lot. At the this particular hotel, I would like to recognize Orie. He is outstanding at his job and is very professional. He ALWAYS goes out of his way to accommodate any special requests and to make sure I have everything I need. I just...

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Thank 55bigfish
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you so much for the great comments. I printed your review and posted it for our team to see. Orie is a great team member and I know he will appreciate your kind words. Thank you for your business !

church point, LA
Reviewed 27 November 2016 via mobile

After a fiasco at another area hotel... The desk clerk checked us in with a welcoming smile and a promise to make our stay comfortable. Room was nice and cool. Beds amazingly comfy. So pleased except for the flat affect female worker at the coffee shop...who rudely told us breakfast was not served until 7...it was 6:55...and for 9.95 you...

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Thank beesknees0568
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for your review, I appreciate you letting me know about our performance. Thank you so much for your business!

Austin, Texas
Reviewed 5 October 2016

The good news is, they have a nice coffee bar, staff was pleasant, there's an Applebee's right there if that's your thing, and it's at the mall if you need to get some stuff. The sheet/comforter hybrid is an interesting concept. The bad news is, the rooms desperately need an update, particularly for the Soviet-era lighting and A/C unit, hard...

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Thank Arel11
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for letting us know how we are doing. We appreciate your feedback, and thank you for your business !

Atlanta, Georgia
Reviewed 24 September 2016

Great service. The lobby has been remodeled and very nice. However, my room had a musty smell and the pad on the bed seemed to be an afterthought and actually made it uncomfortable. With the limited selection in the city, this still is probably one of the better places to stay

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Thank david s
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to let us know how we are doing, we love hearing from our guests . Thank you for your business !

A TripAdvisor Member
Level Contributor
4 reviews
2 helpful votes
Reviewed 7 September 2016 via mobile

So glad I have waited two months to write this review. My complaints were not handled efficiently or satisfactorily by Marriott. The check-in was bungled by the inexperienced clerk, who voided our friends credit card. As a surprise he had paid for our room for three nights. We were told to call him to come back and re-swipe. We declined,...

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1Thank A TripAdvisor Member
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to write a review letting us know of our shortcomings, I have shared your feedback with my team as a training guide. Thank you for your business.

Bossier City, Louisiana
Reviewed 24 August 2016 via mobile

Have stayed here a number of times over the past 10 years but this last time was a real disappointment. Although I have to say the a/c worked great, plenty of hot water in the shower, easy and free wifi, and friendly attentive staff, otherwise not a good stay. The carpet in our room was damp (hopefully from carpet cleaning...

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Thank N0rmalee
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to write a review and let us know about your stay. I deeply regret that your experience was not up to our standards , I hope that you will give us another chance to earn your business. Thanks !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Monroe Airport

Address: 4915 Pecanland Mall Dr, Monroe, LA 71203-7012
Region: United States > Louisiana > Monroe
Price Range: $180 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Monroe Airport 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Monroe Airport Hotel Monroe
Courtyard Monroe
Monroe Courtyard
Monroe Marriott
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Questions & Answers

Questions? Get answers from Courtyard Monroe Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here, make sure you aren't on the highway side.”
 of 5 bubbles Arel11, 5 Oct 2016 | Read review
“Avoid 210 and 310 if you want a shower or bath”
 of 5 bubbles laural327, 6 Jan 2016 | Read review
“Ask for a room on 3rd floor if possible”
 of 5 bubbles paragkarania, 15 Aug 2015 | Read review
“stay at the Town Suites accross the street.”
 of 5 bubbles boydpc, 21 Jul 2015 | Read review
“We had the room next to the elevator and even there it was a great and quiet night sleep.”
 of 5 bubbles RacFra, 12 Mar 2015 | Read review
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