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Courtyard Monroe Airport

CourtyardUS$119*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Monroe Airport
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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Atlanta, Georgia
Reviewed 24 September 2016

Great service. The lobby has been remodeled and very nice. However, my room had a musty smell and the pad on the bed seemed to be an afterthought and actually made it uncomfortable. With the limited selection in the city, this still is probably one of the better places to stay

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Helpful?
Thank david s
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to let us know how we are doing, we love hearing from our guests . Thank you for your business !

A TripAdvisor Member
Level Contributor
4 reviews
2 helpful votes
Reviewed 7 September 2016 via mobile

So glad I have waited two months to write this review. My complaints were not handled efficiently or satisfactorily by Marriott. The check-in was bungled by the inexperienced clerk, who voided our friends credit card. As a surprise he had paid for our room for three nights. We were told to call him to come back and re-swipe. We declined,...

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1Thank A TripAdvisor Member
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to write a review letting us know of our shortcomings, I have shared your feedback with my team as a training guide. Thank you for your business.

Bossier City, Louisiana
Reviewed 24 August 2016 via mobile

Have stayed here a number of times over the past 10 years but this last time was a real disappointment. Although I have to say the a/c worked great, plenty of hot water in the shower, easy and free wifi, and friendly attentive staff, otherwise not a good stay. The carpet in our room was damp (hopefully from carpet cleaning...

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Helpful?
Thank N0rmalee
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to write a review and let us know about your stay. I deeply regret that your experience was not up to our standards , I hope that you will give us another chance to earn your business. Thanks !

Longview, Texas
Reviewed 29 July 2016 via mobile

Hilton and Hampton's system was down for the evening so they could not even accept walk-ins. This Marriott was the only thing available. My family was very pleased with the beds and slept well even though we arrived at 2:30a and drove out at 6:30a. I am considering changing my preference from Hilton to Marriott hotels when I travel.

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Helpful?
1Thank Kerry S
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for staying with us and for the great review. I hope that next time you are in the area, you'll choose us and will and stay longer. Thanks for your business!

Chandler, Arizona
Reviewed 22 July 2016

We did not realize how busy this town can get and had no reservations. We checked two Marriott properties that were 100% sold out and was told the Courtyard had the last rooms available. We got the last room. The individual at the front desk was very professional, friendly, and helpful. Our room was very nice and comfortable. The TV...

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Helpful?
Thank ackvil
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for the great review and for your business. Please stop in again and ask for me, I'll be glad to assist you with your luggage. Thanks again!

St. Louis, MO
Reviewed 3 July 2016

We were hosted by extended family whose home was full. Arriving, we were pleasantly surprised that our family member had paid for our room for three days, but the employee swiped over their card with ours and wiped it out. Her advise was that we could just call them back over to the hotel to do it again. We ended...

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Helpful?
Thank 5Honey
John P, General Manager at Courtyard Monroe Airport, responded to this review

Please accept my sincere apology for failing to provide you with a great stay. I assure you that the issues you encountered are not common place and I appreciate you bringing them to our attention.

Iowa
Reviewed 19 June 2016

Our family stayed at this hotel in June. The room was clean, beds comfortable, quiet, flat screen hotel that the HBO did not work on. I would have given it a 5 star if it ad a free breakfast. No free breakfast! Very surprising. Of course I should have looked at the amenities to see it did not. Selected it...

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Helpful?
Thank hawkeye27
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for your business ! It is appreciated that you took the time to write a review and tell us how we are doing. I like hearing from our guests and will share your feedback with the team. Safe travels and please visit us again, soon!

Rogers, Arkansas
Reviewed 19 June 2016 via mobile

Overall, it is a nice facility with some signs of aging however appears to have had a face lift of the lobby and rooms. There are a few things to consider: Cons - costs are relatively high for the amenities provided, (no free coffee in the hotel lobby and the rooms have the worst little coffee maker i have ever...

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Helpful?
1Thank Jimmy P
John P, General Manager at Courtyard Monroe Airport, responded to this review

Your response is much appreciated ! Thank you so much for letting us know your thoughts. I love getting honest feedback and sharing with our team. We wish you safe and happy travels. Thank you for your business!

Reviewed 7 June 2016

We enjoyed the stay mainly because of the totally awesome staff and the Starbucks!! The motel was very clean, the restrooms were not updated, but were very clean! The sad part was the pool. It was very cold and I don't think it had chlorine in it. The hot tub was hot so that was great, but I still don't...

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Helpful?
Thank Dianna T
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to write a review and telling us how we are doing. I will share your feedback with the team and let them know that you thought they were awesome. Thank you so much for your business !

Reviewed 2 June 2016 via mobile

The hotel was very accommodating. We had a suite room that was plenty big for our family of 4. Having the separate bedroom/living room is almost a must for our family. We booked the hotel for the suite room and the indoor pool. The bed was amazing. I will say that we had a room at the end very close...

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Helpful?
Thank Ak3usm
John P, General Manager at Courtyard Monroe Airport, responded to this review

Thank you for taking the time to let us know how we are doing. It is always great to get guest feed back. Thank you for your business and please visit again Soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Monroe Airport

Address: 4915 Pecanland Mall Dr, Monroe, LA 71203-7012
Region: United States > Louisiana > Monroe
Price Range: $182 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Monroe Airport 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Monroe Airport Hotel Monroe
Courtyard Monroe
Monroe Courtyard
Monroe Marriott
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Questions & Answers

Questions? Get answers from Courtyard Monroe Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel.”
ssteele2017, 23 Mar 2017 | Read review
“If you stay here, make sure you aren't on the highway side.”
Arel11, 5 Oct 2016 | Read review
“Avoid 210 and 310 if you want a shower or bath”
laural327, 6 Jan 2016 | Read review
“Ask for a room on 3rd floor if possible”
paragkarania, 15 Aug 2015 | Read review
“stay at the Town Suites accross the street.”
boydpc, 21 Jul 2015 | Read review
5 of 5
Courtyard
US$119* /night
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Booking.comUS$154
Expedia.comUS$119
Orbitz.comUS$119
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Prices are for 1 room, 2 adults
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